Store Manager - Sutton

Store Manager - Sutton

London Full-Time 24000 - 36000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a vibrant team to deliver exceptional customer experiences and drive store performance.
  • Company: Accessorize is an ethical fashion brand empowering self-expression through stylish accessories.
  • Benefits: Enjoy a competitive salary, bonus scheme, generous staff discounts, and a birthday holiday.
  • Why this job: Join a passionate team in a fun, inclusive environment that values creativity and success.
  • Qualifications: Proven retail management experience with a focus on customer service and team leadership.
  • Other info: We embrace diversity and welcome applications from all backgrounds.

The predicted salary is between 24000 - 36000 Β£ per year.

Accessorize is an exciting and ethical fashion brand, dedicated to offering accessories that enable everyone to express themselves and feel confident in their everyday. Born in the 80’s, our first store opened in Covent Garden. Accessorize now has stores across the UK, Republic of Ireland and International Markets.
We are built on a way of working we are proud of, where values and ethics go hand in hand.
We have an exciting opportunity for an experienced Store Manager, at our Sutton Accessorize store.
Our ideal candidate would be customer focused, reflecting the passion we have for our product and the drive to create an exceptional experience for the Accessorize customer. We value the qualities of enthusiasm, integrity, and the desire for success.
What are we looking for in you?

  • Demonstrate customer focus – delivering excellence in customer service, understanding the importance of delivering tailored one on one customer service and driving this through your team, always putting the customer at the heart of all that you do
  • A confident leader, one who will inspire the team, leading by example to make Accessorize a great place for all who work and shop with us
  • A proven track record of managing a successful retail store, delivering excellence in customer service, both personally and through their team
  • Someone who demonstrates passion, drive and resilience, with a can – do approach
  • Possess a creative approach, to support the store and develop the team to reach their full potential
  • The ability to communicate openly and effectively
  • A Solution driven Individual, with the ability to make decisions to benefit the business, with a sense of ownership to take responsibility

In this role you will

  • Drive the overall performance of the store, through managing and developing your team, demonstrating the Accessorize values and ensuring your store is delivering an exceptional customer experience
  • Generating profit, through exceeding your KPIs, keeping P&L and controllable costs inline with budget and maximising local market opportunities
  • Ensuring your team are motivated and knowledgeable, supporting everyone to achieve excellence in their roles
  • Maximise commercial opportunities to drive sales within your store, implementing Visual Merchandising and Window Guidelines to a high standard
  • We offer piercing to our customers, and you would promote and deliver this with your team
  • Be flexible in your approach to your role, supporting other stores and team members to achieve a common goal
  • Ensure an inclusive environment, promoting equality and kindness with your team

Joining Us, Your Benefits Would Include

  • A competitive salary and exciting bonus scheme
  • A Staff uniform allowance – enabling you to have fun wearing our accessories
  • Generous staff discount across all our brands – Accessorize, Monsoon, Monsoon Childrenswear and Monsoon Home
  • An additional day’s holiday to celebrate your birthday

If this all sounds great and this could be the role for you, let us know and apply today.
At Monsoon Accessorize we don’t focus only on what we do, we also care about how we do it. Our values and the way we behave are important to us.
We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual\’s unique contribution, enabling all of our employees to thrive and achieve their full potential.
We want to attract the broadest range of talented people and are an equal opportunity employer. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will also consider flexible working requests for all roles, unless operational requirements prevent otherwise.
We provide reasonable accommodations as needed to people with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at to request discuss any specific requirements.
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Store Manager - Sutton employer: Monsoon Accessorize

Accessorize is an exceptional employer that champions a vibrant and inclusive work culture, where every team member is encouraged to express their individuality and creativity. Located in Sutton, our Store Manager role offers competitive salaries, exciting bonuses, and generous staff discounts across our brands, alongside opportunities for personal and professional growth. We pride ourselves on our ethical values and commitment to diversity, ensuring that all employees feel valued and empowered to reach their full potential.
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Contact Detail:

Monsoon Accessorize Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Store Manager - Sutton

✨Tip Number 1

Familiarise yourself with Accessorize's brand values and ethics. Understanding their commitment to customer service and inclusivity will help you align your responses during interviews, showcasing that you share their passion for creating a positive shopping experience.

✨Tip Number 2

Prepare examples from your previous retail management experience that demonstrate your ability to lead a team effectively. Highlight instances where you motivated your team to exceed sales targets or improve customer satisfaction, as this will resonate well with the hiring managers.

✨Tip Number 3

Research the local market in Sutton and think about how you can maximise commercial opportunities for the store. Being able to discuss specific strategies or ideas during your interview will show that you're proactive and ready to contribute to the store's success.

✨Tip Number 4

Demonstrate your creative approach by thinking of innovative ways to enhance the customer experience in-store. Whether it's through visual merchandising or unique promotions, sharing these ideas can set you apart as a candidate who is not only qualified but also passionate about the role.

We think you need these skills to ace Store Manager - Sutton

Customer Service Excellence
Leadership Skills
Team Development
Retail Management
Sales Performance Analysis
Visual Merchandising
Communication Skills
Problem-Solving Skills
Financial Acumen (P&L Management)
Motivational Skills
Creativity in Retail
Flexibility and Adaptability
Conflict Resolution
Inclusivity and Diversity Awareness

Some tips for your application 🫑

Understand the Brand: Familiarise yourself with Accessorize's values and mission. Highlight your alignment with their commitment to ethical fashion and customer service in your application.

Tailor Your CV: Ensure your CV reflects your experience in retail management, particularly in delivering exceptional customer service. Use specific examples that demonstrate your leadership skills and ability to drive sales.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your understanding of the role. Mention how you can inspire and motivate a team while maintaining a customer-focused approach.

Showcase Relevant Achievements: In your application, include quantifiable achievements from your previous roles, such as exceeding KPIs or successfully managing a team. This will help illustrate your capability to drive store performance.

How to prepare for a job interview at Monsoon Accessorize

✨Show Your Customer Focus

Make sure to highlight your experience in delivering exceptional customer service. Share specific examples of how you've put customers at the heart of your decisions and how you’ve trained your team to do the same.

✨Demonstrate Leadership Skills

Be prepared to discuss your leadership style and how you inspire your team. Think of instances where you led by example, motivated your staff, and created a positive work environment.

✨Discuss Your Retail Success

Come ready with metrics or achievements from your previous roles that showcase your ability to manage a successful retail store. Talk about how you exceeded KPIs and maximised sales opportunities.

✨Emphasise Creativity and Problem-Solving

Accessorize values creativity, so be ready to share how you've approached challenges in innovative ways. Discuss any creative merchandising ideas you've implemented and how they positively impacted sales.

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