Store Manager - Accessorize - Victoria, London

Accessorize is an exciting and ethical fashion brand dedicated to offering accessories that enable everyone to express themselves and feel confident in their everyday. Our first store opened in Covent Garden in the 80’s, and Accessorize now has stores across the UK, Republic of Ireland and international markets. We are built on a way of working where values and ethics go hand in hand. We have an exciting opportunity for an experienced Store Manager to join our concept jewellery store on Victoria Street, near Victoria Station in London.

Our ideal candidate will be customer focused, reflecting the passion we have for our product and the drive to create an exceptional experience for the Accessorize customer. We value enthusiasm, integrity, and the desire for success.

What we are looking for in you:

• Demonstrate customer focus – delivering excellence in customer service, delivering tailored one-on-one service, and driving this through your team, always putting the customer at the heart of all you do.
• A confident leader who inspires the team, leading by example to make Accessorize a great place to work and shop.
• A proven track record of managing a successful retail store, delivering excellence in customer service, both personally and through your team.
• Passion, drive and resilience with a can-do approach.
• A creative approach to support the store and develop the team to reach their full potential.
• Ability to communicate openly and effectively.
• Solution-driven with the ability to make decisions to benefit the business, with a sense of ownership to take responsibility.

In this role you will:

• Drive the overall performance of the store by managing and developing your team, demonstrating Accessorize values, and delivering an exceptional customer experience.
• Generate profit by exceeding KPIs, managing P&L and controllable costs in line with budget, and maximising local market opportunities.
• Keep the team motivated and knowledgeable, supporting everyone to achieve excellence in their roles.
• Maximise commercial opportunities to drive sales within the store, implementing Visual Merchandising and Window Guidelines to a high standard.
• Promote and deliver piercing services with your team where appropriate.
• Be flexible in your approach to the role, supporting other stores and team members to achieve a common goal.
• Create an inclusive environment, promoting equality and kindness within the team.

Benefits:

• A competitive salary and exciting bonus scheme.
• A staff uniform allowance to wear our accessories with pride.
• Generous staff discount across all brands – Accessorize, Monsoon, Monsoon Childrenswear and Monsoon Home.
• An additional day’s holiday to celebrate your birthday.

Equal Opportunity: Monsoon Accessorize is committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual's unique contribution. We welcome applications from all qualified individuals regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests unless operational requirements prevent it. We provide reasonable accommodations as needed to participate in the job application or interview process and to perform essential job functions.