At a Glance
- Tasks: Lead exciting CRM strategies and email campaigns to boost customer engagement and retention.
- Company: Join Monsoon Accessorize, a brand that values diversity and innovation.
- Benefits: Enjoy 25 days holiday, flexible working, and up to 50% staff discount.
- Other info: Be part of a supportive team that champions inclusivity and personal growth.
- Why this job: Make a real impact in a dynamic role while developing your marketing skills.
- Qualifications: 5 years in CRM/email marketing with strong analytical and leadership skills.
The predicted salary is between 40500 - 49500 £ per year.
We are looking for a CRM & Email Marketing Manager to support in enhancing our digital function.
This is a twelve month fixed term contract.
What will you do as a CRM and Email Marketing Manager?
- Develop and execute a CRM strategy that focuses on improving customer retention, increasing customer engagement and driving revenue growth.
- Lead the development and implementation of email marketing campaigns, including audience segmentation, content development, and A/B testing.
- Collaborate with cross-functional teams, including Marketing, Merchandising, Data & Analytics and Customer Service, to ensure that email campaigns are aligned with business goals.
- Own and manage the ‘Treats’ loyalty scheme – responsible for campaign activity in store and online, with the aim to drive frequency and retention.
- Develop and maintain a CRM calendar that maps out the frequency and content of all email & SMS communications.
- Analyse email & SMS campaign performance and make data-driven recommendations for optimization.
- Manage SMS budget.
- Monitor industry trends and best practices to ensure that our email campaigns remain innovative and effective.
- Manage our Email Marketing Executive, providing guidance, training and mentoring as needed.
- Oversee the implementation of email automation tools and technologies.
- Forecast sales and revenue with campaign plans.
- Ensure compliance with email marketing regulations, including Anti-SPAM and GDPR.
What will you need to succeed as a CRM and Email Marketing Manager?
- Minimum of 5 years' experience in CRM and email marketing, with a proven track record of delivering successful email campaigns.
- Strong understanding of email marketing best practices, including audience segmentation, content development, and A/B testing.
- Experience with email automation tools and technologies, such as Salesforce Marketing Cloud, Ometria, or similar.
- Track record of playing a part in a successful loyalty program.
- SQL knowledge an advantage but not essential.
- Strong analytical skills and the ability to use data to drive decision-making.
- Experience developing and evolving a loyalty program from the ground up.
- Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
- Experience managing and mentoring a team of email marketers.
- Strong organizational skills and the ability to manage multiple projects simultaneously.
- Knowledge of email marketing regulations.
What will we offer you in return?
- 25 days holiday with the option to purchase additional holiday through our salary sacrifice scheme
- Bonus day off each year after 6 months service
- A pension that you will be automatically enrolled in after 3 months
- Life assurance (subject to participating in the pension scheme)
- A flexible working approach
- Early pay day Friday finish
- A generous staff discount with up to 50% discount on our products
- Interest free season ticket loans
- Discounted gym membership at our on campus gym
- Additional discounts such as Westfield discount, Taste card membership etc
If this all sounds great and you feel you are who we are looking for, let us know and apply today.
At Monsoon Accessorize we don’t focus only on what we do, we also care about how we do it. Our values and the way we behave are important to us.
We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.
We want to attract the broadest range of talented people and are an equal opportunity employer.
We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
We will also consider flexible working requests for all roles, unless operational requirements prevent otherwise.
We provide reasonable accommodations as needed to people with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Please contact us at to request discuss any specific requirements.
CRM & Email Marketing Manager in England employer: Monsoon Accessorize
Monsoon Accessorize is an excellent employer that fosters a collaborative and innovative work culture in the vibrant setting of West London. Employees benefit from comprehensive growth opportunities, including hands-on experience in email marketing strategies and cross-functional teamwork, all while contributing to a brand that values creativity and customer engagement.
StudySmarter Expert Advice🤫
We think this is how you could land CRM & Email Marketing Manager in England
✨Dive into Local Events
Get involved with local marketing and communications events! These are great places to meet people from the industry, learn about temporary roles, and even uncover hidden job leads. Check out local networking events or marketing conferences that might be happening in your area.
✨Show Off Your Work
Create a standout digital portfolio showcasing your previous campaigns, writing samples, or projects. Share this on social media and professional groups relevant to marketing-communications. This public visibility can often attract interest from potential employers, especially for those temporary gigs!
✨Utilise Online Job Boards
Focus on job boards specific to marketing and communications. Sites like MarketingJobs.com or even LinkedIn can have temp roles that aren’t always advertised on the usual job sites. Keep your eyes peeled and apply through our website—temp roles can come up unexpectedly, and you want to be first in line!
✨Tap into Your Uni's Resources
If you're still at university, don't forget to lean on your career services for temporary marketing roles. They often have connections to firms looking for interns or temporary staff who can jump in at short notice. Plus, networking with your professors can lead to some valuable opportunities—always worth a chat!
We think you need these skills to ace CRM & Email Marketing Manager in England
Some tips for your application 🫡
Highlight Your Experience with Campaigns:In marketing-communications, it’s all about showcasing your ability to create impactful campaigns. Make sure to include any relevant projects you’ve worked on in your CV, detailing your role, the strategies used, and the results achieved. We're looking for candidates who can demonstrate their creativity and analytical skills!
Tailor Your Writing Samples:For a temporary role, we want to see your versatility and adaptability in communication. Include a couple of writing samples that align with our brand voice or reflect your ability to engage various audiences. This gives us a taste of what you can bring to the team at Monsoon Accessorize from day one!
Show Off Your Digital Savvy:Digital marketing is a big part of marketing-communications, so make sure your application reflects your understanding of social media, SEO, and content marketing. Feel free to throw in any certificates you've earned in these areas—it shows your initiative and dedication to learning the latest trends!
Express Your Enthusiasm for the Short-Term Role:In your cover letter, focus on why you’re interested in this temporary position at Monsoon Accessorize specifically. Share what you hope to learn during your time with us and how you can contribute to our ongoing projects. We're all about passion and potential, so let that shine through!
How to prepare for a job interview at Monsoon Accessorize
✨Showcase Your Creative Portfolio
As a candidate for a temporary marketing-communications role at Monsoon Accessorize, your portfolio will speak volumes. Bring along samples of your best work—think campaigns you've managed, social media content, and any visuals. Be ready to talk through your creative process and the impact your work had on previous projects.
✨Understand the Latest Trends
We know the marketing-communications field moves at lightning speed. Make sure you brush up on the latest trends—such as digital storytelling or the effectiveness of influencer partnerships. Being able to discuss these trends during your interview will show Monsoon Accessorize you're not just up-to-date but also eager to innovate.
✨Highlight Your Adaptability
Since this is a temporary position, emphasise your ability to adapt quickly and work on short timelines. Share examples from your past where you had to pivot a strategy or campaign swiftly to meet changing demands. This will reassure Monsoon Accessorize that you’re ready to hit the ground running.
✨Ready Your Communication Strategy
Be prepared for questions that assess your communication skills. You might get asked to pitch a marketing idea on the spot or create a quick content plan. This is your chance to shine and show how your unique perspective can solve problems for Monsoon Accessorize, so think on your feet and don't hesitate to showcase your creativity!
