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- Tasks: Lead the team to deliver exceptional customer experiences and drive store performance.
- Company: Accessorize is a vibrant, ethical fashion brand empowering self-expression through accessories.
- Benefits: Enjoy a competitive salary, bonus scheme, staff discounts, and a birthday holiday.
- Why this job: Join a supportive culture that values diversity and encourages personal growth.
- Qualifications: Experience in retail management with a passion for customer service and team leadership.
- Other info: Flexible working requests are welcomed, promoting an inclusive environment for all.
The predicted salary is between 24000 - 36000 £ per year.
Deputy Store Manager – Stratford Westfield Accessorize
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Deputy Store Manager – Stratford Westfield Accessorize
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Join to apply for the Deputy Store Manager – Stratford Westfield Accessorize role at Monsoon Accessorize
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Accessorize is an exciting and ethical fashion brand, dedicated to offering accessories that enable everyone to express themselves and feel confident in their everyday. Born in the 80’s, our first store opened in Covent Garden. Accessorize now has stores across the UK, Republic of Ireland and International Markets.
We are built on a way of working we are proud of, where values and ethics go hand in hand.
We have an exciting opportunity for an experienced Deputy Store Manager, at our Stratford Westfield Accessorize store.
Our ideal candidate would be customer focused, reflecting the passion we have for our product and the drive to create an exceptional experience for the Accessorize customer. We value the qualities of enthusiasm, integrity, and the desire for success.
What are we looking for in you?
- Demonstrate customer focus – ensuring delivering excellence in customer service, understanding the importance of delivering tailored one on one customer service and driving this through your team, always putting the customer at the heart of all that you do.
- A confident leader, one who will inspire the team, leading by example to make Accessorize a great place for all who work and shop with us
- A proven track record of managing a successful retail store, delivering excellence in customer service, both personally and through their team
- Someone who demonstrates passion, drive and resilience, with a can – do approach
- Possess a creative approach, to support the store and develop the team to reach their full potential
- The ability to communicate openly and effectively
- A Solution driven Individual, with the ability to make decisions to benefit the business, with a sense of ownership to take responsibility
In this role you will…
- Support the store manager in driving the overall performance of the store, through managing and developing your team, demonstrating the Accessorize values and ensuring your store is delivering an exceptional customer experience
- Generating profit, through exceeding your KPIs, keeping P&L and controllable costs in line with budget and maximising local market opportunities
- Ensuring your team are motivated and knowledgeable, supporting everyone to achieve excellence in their roles
- Maximise commercial opportunities to drive sales within your store, implementing Visual Merchandising and Window Guidelines to a high standard
- We offer piercing to our customers, and you would promote and deliver this with your team.
- Be flexible in your approach to your role, supporting other stores and team members to achieve a common goal
- Ensure an inclusive environment, promoting equality and kindness with your team
Joining Us, Your Benefits Would Include
- A competitive salary and exciting bonus scheme
- A Staff uniform allowance – enabling you to have fun wearing our accessories
- Generous staff discount across all our brands – Accessorize, Monsoon, Monsoon Childrenswear and Monsoon Home
- An additional day’s holiday to celebrate your birthday
If this all sounds great and this could be the role for you, let us know and apply today.
At Monsoon Accessorize we don’t focus only on what we do, we also care about how we do it. Our values and the way we behave are important to us.
We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual\’s unique contribution, enabling all of our employees to thrive and achieve their full potential.
We want to attract the broadest range of talented people and are an equal opportunity employer. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will also consider flexible working requests for all roles, unless operational requirements prevent otherwise.
We provide reasonable accommodations as needed to people with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at recruitmentuk@monsoon.co.uk to request discuss any specific requirements.
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Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Sales and Business Development
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Industries
Retail
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Deputy Store Manager - Stratford Westfield Accessorize employer: Monsoon Accessorize
Contact Detail:
Monsoon Accessorize Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Store Manager - Stratford Westfield Accessorize
✨Tip Number 1
Familiarise yourself with Accessorize's brand values and customer service philosophy. Understanding their commitment to ethical fashion and exceptional customer experiences will help you align your answers during the interview.
✨Tip Number 2
Prepare examples from your previous retail experience that showcase your leadership skills and ability to motivate a team. Highlight specific instances where you improved customer satisfaction or exceeded sales targets.
✨Tip Number 3
Research the Stratford Westfield location and its customer demographics. Being knowledgeable about the local market can help you discuss tailored strategies for driving sales and enhancing the customer experience.
✨Tip Number 4
Practice your communication skills, focusing on how you can effectively convey your ideas and inspire your team. Strong communication is key in a Deputy Store Manager role, so be ready to demonstrate this in your interactions.
We think you need these skills to ace Deputy Store Manager - Stratford Westfield Accessorize
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management and customer service. Use specific examples that demonstrate your leadership skills and ability to drive sales, as these are key qualities the company is looking for.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for fashion and customer service. Mention how your values align with those of Accessorize and provide examples of how you've successfully led a team in a retail environment.
Showcase Your Achievements: In both your CV and cover letter, include quantifiable achievements such as sales targets met or exceeded, improvements in customer satisfaction scores, or successful team initiatives. This will help you stand out as a results-driven candidate.
Prepare for Potential Questions: Think about common interview questions related to retail management and customer service. Prepare answers that reflect your experience and how you would handle various scenarios, such as resolving customer complaints or motivating your team.
How to prepare for a job interview at Monsoon Accessorize
✨Show Your Customer Focus
Make sure to highlight your experience in delivering exceptional customer service. Share specific examples of how you've put customers at the heart of your previous roles, and how you plan to inspire your team to do the same.
✨Demonstrate Leadership Skills
As a Deputy Store Manager, you'll need to lead by example. Discuss your leadership style and provide examples of how you've motivated and developed your team in past positions. Show that you can create a positive work environment.
✨Be Results-Driven
Prepare to discuss how you've successfully managed store performance in the past. Talk about your experience with KPIs, P&L management, and how you've maximised sales opportunities. This will show that you're focused on achieving results.
✨Emphasise Your Creativity
Accessorize values creativity, so be ready to share your ideas on visual merchandising and how you've implemented creative solutions in previous roles. This will demonstrate your ability to enhance the shopping experience and drive sales.
