At a Glance
- Tasks: Lead the team, deliver excellent customer service, and manage store operations.
- Company: Accessorize is an ethical fashion brand with a growing presence in the UK and beyond.
- Benefits: Enjoy a competitive salary, bonus scheme, staff discount, and a birthday holiday.
- Why this job: Join a passionate team focused on customer experience and ethical practices.
- Qualifications: Experience in team management and a passion for customer service are essential.
- Other info: Flexible working requests are welcomed, promoting a diverse and inclusive environment.
The predicted salary is between 28800 - 43200 £ per year.
Accessorize is an exciting and ethical fashion brand. We are a growing Company with stores in the UK, Republic of Ireland and in international markets. We were built on a way of working that we are really proud of, where values and ethics go hand in hand.
We are now looking for exceptional retail managers to join us, people who will reflect the passion we have for our product and be proud to be a part of delivering a great experience for the Accessorize customer. With your talent, passion and creativity you could become part of our growing team. We are a customer focused business that strives to create an exceptional experience for everyone who shops and works at Accessorize.
Our Store Management teams are extremely customer focused, commercially minded, and have strong people management skills combined with good planning and organisation skills. We value the qualities of enthusiasm, creativity, integrity and the desire for success.
We are looking for an experienced Deputy Store Manager to join our Accessorize store in Paddington Station, London. We are looking for a Deputy Store Manager who can lead by example, deliver excellent customer service, and support the management team to achieve the Company KPIs.
In This Role You Will
- Drive the performance of the store by supporting your Store Manager with the development of your team – leading by example on great customer service, product knowledge and being a brand ambassador.
- Support your Store Manager to identify strengths and development needs of your team to create a live succession plan for the store and the wider business.
- Manage the store team ensuring they are motivated, knowledgeable, and exceeding expectations.
- Support the Store Manager in operational administration and ensure communication is completed on time.
- Provide support to other local branches as and when required.
- Ensure Visual Merchandising/window guidelines are communicated and implemented commercially for your store.
- Promote and deliver piercing services to our customers with your team.
- Be flexible to work variable days and hours across the week.
What we are looking for in our Deputy Store Managers
- Experience of managing a team.
- An individual who demonstrates passion, drive, resilience, and a can-do approach.
- Decision making ability and a sense of ownership to take responsibility.
- Proven examples of delivering excellence in customer service both personally and through their team.
- Confident to take ownership with a sense of responsibility.
- Communicates openly and effectively.
- Demonstrates planning and organisational skills.
Joining Us Your Benefits Would Include
- A competitive salary.
- Exciting bonus scheme.
- Staff Uniform Allowance to have fun wearing our clothes and accessories.
- A generous staff discount across Accessorize, Monsoon and Monsoon Childrenswear which can be used in our stores and online.
- An additional day’s holiday to celebrate your birthday.
If this all sounds great and this could be the role for you, let us know and apply today. At Monsoon Accessorize we don’t focus only on what we do, we also care about how we do it. Our values and the way we behave are important to us.
We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual’s unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people and are an equal opportunity employer. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
We will also consider flexible working requests for all roles, unless operational requirements prevent otherwise. We provide reasonable accommodations as needed to people with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Deputy Store Manager - Accessorize - Paddington Station employer: Monsoon Accessorize
Contact Detail:
Monsoon Accessorize Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Store Manager - Accessorize - Paddington Station
✨Tip Number 1
Familiarise yourself with Accessorize's brand values and product range. Being able to discuss their ethical practices and unique offerings during your interview will show your genuine interest in the company and its mission.
✨Tip Number 2
Prepare examples of how you've successfully managed a team in a retail environment. Highlight specific instances where you improved customer service or team performance, as this aligns with the role's requirements.
✨Tip Number 3
Demonstrate your understanding of visual merchandising by bringing ideas on how you would enhance the store's presentation. This shows initiative and creativity, which are key traits for a Deputy Store Manager.
✨Tip Number 4
Network with current or former employees of Accessorize if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Deputy Store Manager - Accessorize - Paddington Station
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management and customer service. Use specific examples that demonstrate your ability to lead a team and deliver excellent customer experiences, as these are key qualities the company is looking for.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for fashion and retail. Mention why you want to work for Accessorize specifically and how your values align with theirs. Be sure to include examples of your previous successes in similar roles.
Showcase Your Leadership Skills: In your application, emphasise your leadership abilities. Provide examples of how you've motivated teams, managed performance, and contributed to a positive store environment. This will resonate well with the company's focus on strong people management skills.
Highlight Your Customer Service Experience: Since the role requires delivering excellent customer service, make sure to detail your experience in this area. Include specific instances where you went above and beyond to meet customer needs or improve their shopping experience.
How to prepare for a job interview at Monsoon Accessorize
✨Show Your Passion for Fashion
Accessorize is all about passion and creativity. Make sure to express your enthusiasm for the brand and its products during the interview. Share any personal experiences with their items or how you keep up with fashion trends.
✨Demonstrate Leadership Skills
As a Deputy Store Manager, you'll need to lead by example. Prepare examples of how you've successfully managed a team in the past, highlighting your ability to motivate and develop others while achieving targets.
✨Emphasise Customer Service Excellence
Customer service is at the heart of Accessorize. Be ready to discuss specific instances where you delivered exceptional service or resolved customer issues effectively. This will show that you understand the importance of customer satisfaction.
✨Prepare for Operational Questions
Expect questions about store operations and administration. Familiarise yourself with key performance indicators (KPIs) relevant to retail management and be prepared to discuss how you would support the Store Manager in achieving these goals.