Monotype is seeking a driven Sr. Customer Success Manager to help customers adopt, optimize, and realize maximum value from our SaaS platform. You will own onboarding, build relationships, and drive renewal and expansion outcomes across a defined book of business.
In this hybrid role, you’ll lead enterprise onboarding, run training sessions, and partner with Sales to drive ROI and customer satisfaction. A strong, metrics-driven approach and excellent communication are essential.
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Senior Customer Success Manager — Hybrid, Drive Adoption in London employer: Monotype
Monotype is an exceptional employer that fosters a creative and innovative work culture, offering hybrid work arrangements and competitive compensation packages, including uncapped commissions for sales roles. Employees benefit from a robust onboarding program, ongoing professional development opportunities, and a highly engaged Events Committee that enhances workplace enjoyment. Joining Monotype means being part of a global team dedicated to delivering meaningful design-driven technology solutions for some of the world's most iconic brands.
