Monotype is seeking a Sr. Customer Success Manager in London to own a defined book of low- to mid-touch accounts. You will lead onboarding and platform configuration for enterprise clients, run live sessions and training, and drive adoption with data-driven strategies.
You will identify risks, advocate for customers, and partner with Sales to maximize renewals and expansion opportunities within a global SaaS platform.
Hybrid Senior Customer Success Manager - Onboarding Growth employer: Monotype
Monotype is an exceptional employer that fosters a creative and innovative work culture, offering hybrid work arrangements and competitive compensation packages, including uncapped commissions for sales roles. Employees benefit from a robust onboarding program, ongoing professional development opportunities, and a highly engaged Events Committee that enhances workplace enjoyment. Joining Monotype means being part of a global team dedicated to delivering meaningful design-driven technology solutions for some of the world's most iconic brands.
