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- Tasks: Lead and optimise Order to Cash systems, integrating tools like Salesforce and NetSuite.
- Company: Gusto is a modern platform helping small businesses manage payroll, HR, and team tools.
- Benefits: Enjoy competitive pay, flexible work options, and a collaborative, inclusive culture.
- Why this job: Join a mission-driven company that empowers small businesses and values diverse backgrounds.
- Qualifications: 8+ years in product management with ERP or fintech experience; strong analytical skills required.
- Other info: Work from Gusto's offices in Denver, San Francisco, or New York 2-3 days a week.
The predicted salary is between 42000 - 84000 £ per year.
About Gusto
Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 400,000 businesses nationwide.
Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy .
About the Role:
We are looking for a seasoned Product Manager to lead and evolve our Order to Cash (O2C) systems and processes. This role will be pivotal in scaling our billing, cash reconciliation, collections, and revenue recognition functions. You will work cross-functionally with Finance, Engineering, Customer Experience, and Legal teams to deliver solutions that are scalable, efficient, compliant, and data-driven.
You will also be expected to identify and leverage AI and automation opportunities to streamline repetitive tasks, enhance data quality, and support predictive decision-making within O2C.
Here’s what you’ll do day-to-day:
- Own and evolve the O2C systems roadmap—aligning with Finance, Sales, and Product GTM goals
- Lead end-to-end system integration efforts between Salesforce, NetSuite, and other O2C tools
- Optimize and automate workflows for order processing, invoicing, cash reconciliation, collections, and revenue recognition
- Implement AI-driven enhancements such as predictive collections, invoice categorization, and anomaly detection for compliance
- Define and measure success metrics like time-to-invoice, DSO, and billing accuracy
- Ensure systems are SOX-compliant with appropriate controls, audit trails, and documentation
- Drive vendor evaluation and tool rationalization across O2C systems
Here’s what we\’re looking for:
- 8+ years of product management experience with ERP, finance systems, or fintech platforms
- Deep understanding of Order to Cash and revenue operations in a SaaS or subscription business
- Hands-on experience with tools such as Salesforce, NetSuite, Zuora, Stripe, or similar platforms
- Experience with SOX compliance and audit-prep for billing and revenue workflows
- Demonstrated ability to implement workflow automation and integrations at scale
- Strong analytical and problem-solving skills with a data-first mindset
- Familiarity withAI use cases in finance systems, such as NLP for contract ingestion, LLMs for billing support, or anomaly detection for audit flags
Our cash compensation amount for this role is targeted at $135,000-$168,000/year in Denver, Chicago, Miami, Austin and Atlanta, $147,000-$184,000/year in Los Angeles, and $163,000- $204,000/year for San Francisco, Seattle and New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.
Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\’s subsidiary, whose physical office is in Scottsdale.
Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.
When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.
Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\’s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.
Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.
Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer .
Personal information collected and processed as part of your Gusto application will be subject to Gusto\’s Applicant Privacy Notice .
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Product Manager - Order to Cash (O2C) employer: Monograph
Contact Detail:
Monograph Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Manager - Order to Cash (O2C)
✨Tip Number 1
Familiarise yourself with Gusto's mission and values. Understanding their commitment to small businesses and inclusive workplace culture will help you align your responses during interviews, showcasing how your experience and values resonate with theirs.
✨Tip Number 2
Highlight your experience with the specific tools mentioned in the job description, such as Salesforce and NetSuite. Be prepared to discuss how you've used these platforms to optimise workflows or implement automation in previous roles.
✨Tip Number 3
Prepare examples of how you've successfully managed cross-functional teams in the past. Gusto values collaboration, so demonstrating your ability to work effectively with Finance, Engineering, and Customer Experience teams will set you apart.
✨Tip Number 4
Stay updated on AI trends in finance systems. Being able to discuss recent advancements and how they can be applied to enhance O2C processes will show your proactive approach and deep understanding of the industry.
We think you need these skills to ace Product Manager - Order to Cash (O2C)
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities and requirements of the Product Manager - Order to Cash role at Gusto. Tailor your application to highlight relevant experience in ERP, finance systems, and SaaS operations.
Highlight Relevant Experience: In your CV and cover letter, emphasise your 8+ years of product management experience, particularly with tools like Salesforce and NetSuite. Provide specific examples of how you've optimised workflows or implemented automation in previous roles.
Showcase Analytical Skills: Gusto values strong analytical and problem-solving skills. Include examples in your application that demonstrate your data-first mindset and how you've used analytics to drive decision-making in past projects.
Express Cultural Fit: Gusto is committed to building an inclusive workplace. In your application, convey your enthusiasm for small businesses and how your values align with Gusto's mission. Mention any experiences that showcase your ability to work collaboratively in diverse teams.
How to prepare for a job interview at Monograph
✨Understand the O2C Process
Make sure you have a solid grasp of the Order to Cash process. Be prepared to discuss how you would optimise workflows and implement automation, as this is crucial for the role.
✨Familiarise Yourself with Relevant Tools
Get to know the tools mentioned in the job description, such as Salesforce and NetSuite. Being able to speak confidently about your experience with these platforms will set you apart.
✨Showcase Your Analytical Skills
Prepare examples that demonstrate your analytical and problem-solving skills. Discuss how you've used data to drive decisions in previous roles, especially in relation to revenue operations.
✨Highlight Compliance Knowledge
Since SOX compliance is a key aspect of the role, be ready to talk about your experience with compliance and audit preparation. This will show that you understand the importance of controls and documentation.
