At a Glance
- Tasks: Lead a team of engineers, ensuring top-notch service and support for our customers.
- Company: Join Girbau, a global leader in innovative laundry solutions since 1960.
- Benefits: Enjoy a flexible work environment with opportunities for growth and development.
- Why this job: Be part of a passionate team that values quality, reliability, and customer care.
- Qualifications: Experience in service delivery, engineering, and management is essential.
- Other info: We embrace diversity and encourage everyone to apply!
The predicted salary is between 36000 - 60000 £ per year.
Field Service Manager – Materials Handling Equipment Apply fast, check the full description by scrolling below to find out the full requirements for this role. Manchester To £43,000 Salary + Company Vehicle, Bonus, Pension, Private Medical Insurance, Benefits etc Our client is one of the UK’s leading providers of materials handling equipment. A part of a highly successful group, and having undergone rapid growth, they are looking to recruit a Field Service Manager. Responsible for the management of a team of Field Service Engineers based across the North West, inclusive of recruitment, training, motivation and performance management, alongside the management of the service P&L, the role offers the opportunity to join a well recognised business who have a reputation for offering excellent equipment and service. What\’s Required: Experience gained in a similar Field Service Manager role, ideally in the MHE sector (candidates from plant hire or commercial vehicles etc are encouraged to apply) An expansive, inclusive yet firm management style Exposure to P&L management Experience of being the focal point of a service operation, both to internal stakeholders and customers alike Ability to work autonomously with the dynamism to overcome challenges and generate positive outcomes A \”customer first\” mentality A team player, able to collaborate with colleagues at all levels Drive, motivation and meticulous attention to detail What\’s on offer: Company Vehicle (usually hybrid BMW) Pension Scheme Healthcare Plan Employee Benefits Scheme Death in Service Benefit Excellent long term career potential If you would be interested, please apply immediately, as our client is looking to interview ASAP.
Field Service Manager employer: Mono Search
Contact Detail:
Mono Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Manager
✨Tip Number 1
Familiarize yourself with the specific challenges and demands of the laundry solutions industry. Understanding the nuances of service delivery in this sector will help you demonstrate your expertise during interviews.
✨Tip Number 2
Highlight your experience in managing field-based teams and performance management. Be prepared to discuss specific examples of how you've successfully led teams in fast-paced environments.
✨Tip Number 3
Showcase your qualifications, especially in plumbing, heating, and gas safety. Being able to discuss your certifications and how they apply to the role will set you apart from other candidates.
✨Tip Number 4
Emphasize your ability to build relationships with key stakeholders. Prepare to share examples of how you've effectively managed client relationships and resolved customer complaints in previous roles.
We think you need these skills to ace Field Service Manager
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand Girbau's company culture and values. Highlight how your personal values align with their dedication to quality, reliability, and customer care in your application.
Tailor Your CV: Make sure your CV reflects your experience in service delivery, performance management, and managing field-based teams. Use specific examples that demonstrate your ability to thrive in fast-paced environments.
Craft a Compelling Cover Letter: In your cover letter, emphasize your qualifications, such as plumbing and heating certifications, and your experience with ISO 9001 QMS. Discuss how you can contribute to the growth opportunities for Girbau.
Showcase Your Problem-Solving Skills: Highlight your experience in cross-functional problem solving and planning. Provide examples of how you've resolved issues in previous roles, ensuring customer satisfaction and team performance.
How to prepare for a job interview at Mono Search
✨Showcase Your Leadership Skills
As a Field Service Manager, you'll be overseeing engineers and managing teams. Be prepared to discuss your previous experiences in leading teams, how you motivate others, and any specific examples of how you've successfully managed performance in a fast-paced environment.
✨Demonstrate Technical Knowledge
Given the technical nature of the role, it's crucial to highlight your engineering qualifications, especially in plumbing and heating. Be ready to explain how your technical expertise can help in training engineers and resolving product quality issues.
✨Emphasize Customer-Centric Approach
The company values customer care highly. Prepare to share examples of how you've handled customer complaints or exceeded customer expectations in previous roles. This will show that you align with their dedication to service excellence.
✨Discuss Continuous Improvement Experience
Familiarity with ISO 9001 QMS and Lean processes is important for this position. Be ready to talk about any experience you have with continuous improvement methodologies and how you've implemented them to enhance service delivery.