At a Glance
- Tasks: Provide top-notch parts support and ensure efficient order processing.
- Company: Aprolis UK, a leader in the forklift industry with a focus on training and development.
- Benefits: Competitive pay, supportive team environment, and opportunities for growth.
- Other info: Exciting career prospects in a friendly and respectful workplace.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Strong communication skills and a proactive attitude are essential.
The predicted salary is between 25000 - 30000 £ per year.
At Aprolis UK, our people are our most valuable asset. We are proud to recruit and train the very best in the forklift industry, equipping them with the skills and knowledge necessary to ensure that, no matter what our customers’ need, they can handle it.
Our values are:
- Entrepreneurship
- Courage
- Respect
- Friendliness
Job Description Summary
To provide excellent Parts Support to the National Parts Team, Dealer and Depot Network, and Internal and External customers, ensuring efficient, timely and accurate response to all parts interpretation, pricing, and ordering requests.
Person Specification
- Professional, well presented and conscientious.
- Self-starter.
- Industry or related industry knowledge.
- Good oral and written communication skills to all levels.
- Excellent interpersonal skills.
- PC literate.
- Good customer facing and presentation skills, customer focused.
- Achieve to plan and forecast. Targets will be set locally and will be subject to change periodically.
Core Activities
- Pick / Pack & dispatch (creating dispatch notes from Autoline) to dealers and end customers.
- Pick / Pack & dispatch (creating dispatch notes from Autoline) to other Impact depots.
- Parts identification utilizing parts catalogues/EPCs.
- Rotate stock locations to facilitate easy picking.
- Issuing parts to service engineers (some external using Autoline dispatch system) and system II engineers.
- Ensure all deliveries into stock are received, correctly checked and that the relevant GRN documents are received.
- Parts returns (to suppliers) and from service engineers.
- Daily perpetual stocktaking.
- Creating new bin locations for new stock.
- Checking parts booked on job sheets ensuring that stocks are promptly replenished.
- General housekeeping.
- To perform any other reasonable duties that may be required from time to time within the scope of your knowledge, skills and ability.
Parts Assistant - Aprolis UK employer: Monnoyeur
At Aprolis UK, we pride ourselves on fostering a supportive and dynamic work environment where our employees can thrive. As a Parts Assistant, you will benefit from comprehensive training and development opportunities, ensuring you are equipped with the skills needed to excel in the forklift industry. Our culture is built on values of entrepreneurship, courage, respect, and friendliness, making it an excellent place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Parts Assistant - Aprolis UK
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Aprolis UK. Understanding their values like entrepreneurship and friendliness can help you tailor your responses and show that you're a great fit.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to parts support and customer service. We recommend doing mock interviews with friends or family to boost your confidence and refine your answers.
✨Tip Number 3
Show off your skills! During the interview, highlight your PC literacy and any experience you have with parts catalogues or dispatch systems. This will demonstrate that you’re ready to hit the ground running in the Parts Assistant role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Parts Assistant - Aprolis UK
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the forklift industry shine through. We want to see that you’re excited about the role and ready to contribute to our team at Aprolis UK!
Tailor Your CV:Make sure to customise your CV to highlight relevant experience and skills that match the job description. We love seeing how your background aligns with our values of entrepreneurship and respect.
Be Clear and Concise:Keep your written application straightforward and to the point. Use clear language and avoid jargon. We appreciate good communication skills, so show us what you've got!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Parts Assistant position.
How to prepare for a job interview at Monnoyeur
✨Know Your Parts
Familiarise yourself with the parts and materials handling industry. Understand the common parts used in forklifts and how they function. This knowledge will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since the job requires good oral and written communication, practice articulating your thoughts clearly. Prepare to discuss how you've effectively communicated with customers or team members in past roles, highlighting your interpersonal skills.
✨Demonstrate Your Customer Focus
Think of examples where you went above and beyond for a customer. Be ready to share these stories during the interview to illustrate your commitment to excellent customer service, which is crucial for the Parts Assistant role.
✨Be Prepared for Practical Questions
Expect questions related to parts identification and stock management. Brush up on your knowledge of parts catalogues and inventory systems like Autoline. Showing that you can handle practical scenarios will set you apart from other candidates.
