At a Glance
- Tasks: Support the Credit Control team by processing debt collections and managing accounts.
- Company: Join Aprolis UK, a leader in the forklift industry with a focus on training and development.
- Benefits: Gain valuable experience while working towards a Business Administration Level 3 qualification.
- Other info: Be part of a friendly team that values entrepreneurship and respect.
- Why this job: Kickstart your career in a supportive office environment with opportunities for growth.
- Qualifications: Strong communication skills and attention to detail are essential.
The predicted salary is between 28350 - 34650 £ per year.
As part of Aprolis UK, our people are our most valuable asset. We are proud to recruit and train the very best in the forklift industry, equipping them with the skills and knowledge necessary to ensure that, no matter what our customers’ need, they can handle it.
Our values are:
- Entrepreneurship
- Courage
- Respect
- Friendliness
Job Description Summary
We are actively recruiting for someone who has a keen eye for detail and who is keen to begin their career in an office-based environment, getting stuck in to support the Credit Control team. As part of your role, you will be processing debt collections and generating & reviewing reports.
Key Responsibilities
- Processing debt collections for allocated debtor ledger
- Handling inbound and outbound calls relating to allocated accounts
- Resolving complex payment issues with a focus on effective solutions
- Managing and monitoring ongoing payment plans
- Carrying out administrative tasks within the Credit Control team
- Setting up and managing direct debits, including addressing any payment failures
- Responding to internal/external stakeholders' enquiries promptly and meeting service expectations
- Generating and reviewing reports to confirm the accuracy and completeness of customer account information
Personal Specification
- High standard of verbal and written communication skills
- Confident in dealing with customers by phone, in writing and in person
- Confident in dealing with vulnerabilities over the phone
- Organise and prioritise own workload
- Ability to give each task the right attention to detail
- Pro-active in delivering high levels of Customer Service
This role will be supported by the Business Administration Level 3 Apprenticeship qualification.
Credit Control Apprentice - Grant Handling in Nottingham employer: Monnoyeur
At Aprolis UK, we pride ourselves on fostering a supportive and dynamic work environment in Corby, where our Workshop Engineers are empowered to develop their skills and expertise in the forklift industry. With a strong emphasis on entrepreneurship, respect, and professionalism, we offer comprehensive training and growth opportunities, ensuring that our employees can thrive while delivering exceptional service to our customers. Join us and be part of a team that values courage and friendliness, making every day at work meaningful and rewarding.
