At a Glance
- Tasks: Coordinate service operations and manage a busy workload in a dynamic depot environment.
- Company: Join Aprolis UK, a leader in the forklift industry with a focus on training and development.
- Benefits: Competitive salary, supportive team culture, and opportunities for personal growth.
- Other info: Enjoy a friendly workplace that values entrepreneurship, courage, respect, and friendliness.
- Why this job: Be a key player in a fast-paced environment and make a real difference for customers.
- Qualifications: Experience in service coordination and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
As part of Aprolis UK, our people are our most valuable asset. We are proud to recruit and train the very best in the forklift industry, equipping them with the skills and knowledge necessary to ensure that, no matter what our customers’ need, they can handle it.
Our values are:
- Entrepreneurship
- Courage
- Respect
- Friendliness
We are actively recruiting for a service coordinator to work within a busy depot environment. You will ideally have experience working in a similar role and industry. You will be a key part of the service operation and be a great communicator, dealing with a wide range of people both external and internal, and be able to organise a busy and varied workload.
Skills and Experience – Service Coordinator – Materials Handling
- Experience coordinating a field-based team of engineers
- Good communicator with the ability to speak with engineers and business managers
- Organised with the ability to prioritise
- Good attitude with the ability to stay motivated and productive
- A customer focused perspective and approach
Core Activities – Service Coordinator – Materials Handling
- Take incoming calls from customers and action as necessary
- Plan workloads and deploy engineers ensuring maximum efficiencies are maintained
- Liaise with other depots, dealers and 3rd party service providers when customers are out of Depot area, ensuring that they respond within agreed timescales and provide an updated daily status report on any ongoing jobs
- Log and provide key information to enable accurate and meaningful KPI’s to be produced
- Customer liaison/Queries/Quotations/Estimates
- Engineer contact/Communication/Support
- Check & monitor Job sheets/Timesheets using Daily Ops Monitor bringing any variances to the attention of the service manager.
Service Coordinator - Grant Handling in Bristol employer: Monnoyeur
At Aprolis UK, we pride ourselves on fostering a dynamic and supportive work environment where our employees are empowered to excel in the forklift industry. As a Service Coordinator, you will benefit from comprehensive training, opportunities for professional growth, and a culture that values entrepreneurship, courage, respect, and friendliness. Our busy depot setting not only offers a collaborative atmosphere but also ensures that you play a vital role in delivering exceptional service to our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Service Coordinator - Grant Handling in Bristol
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, be ready to explain why you're the perfect fit for the Service Coordinator role. Highlight your communication skills and experience in coordinating teams.
✨Tip Number 3
Stay organised! Keep track of all your applications and follow up with companies after interviews. A quick email thanking them for their time can set you apart from other candidates.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from interested candidates. It shows initiative and gives us a chance to see your enthusiasm for the role.
We think you need these skills to ace Service Coordinator - Grant Handling in Bristol
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service Coordinator role. Highlight your experience in coordinating teams and managing workloads, as well as your communication skills. We want to see how you can bring your unique skills to our busy depot environment!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your customer-focused approach and any relevant experience in the materials handling industry. We love seeing enthusiasm and personality!
Showcase Your Organisational Skills:In your application, give examples of how you've successfully managed a busy workload in the past. We’re looking for someone who can prioritise effectively, so share any specific strategies or tools you’ve used to stay organised.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Monnoyeur
✨Know the Company Inside Out
Before your interview, take some time to research Aprolis UK. Understand their values like entrepreneurship and respect, and think about how your experience aligns with their mission. This will show that you’re genuinely interested in the role and the company.
✨Showcase Your Communication Skills
As a Service Coordinator, you'll be dealing with a variety of people. Prepare examples from your past experiences where you effectively communicated with engineers or customers. Highlight your ability to listen and respond to queries, as this is crucial for the role.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage a busy workload. Share specific strategies you use to prioritise tasks and ensure efficiency. You might even want to bring a sample schedule or plan you've created in the past to illustrate your organisational prowess.
✨Emphasise Your Customer-Focused Approach
Aprolis UK values a customer-focused perspective, so prepare to talk about how you’ve handled customer queries or complaints in the past. Use examples that showcase your problem-solving skills and your commitment to providing excellent service.
