At a Glance
- Tasks: Manage parts department, ensuring efficient processes and excellent customer service.
- Company: Join Aprolis UK, a leader in the forklift industry with a focus on training and development.
- Benefits: Competitive salary, supportive team environment, and opportunities for personal growth.
- Other info: Great opportunity for career advancement in a thriving industry.
- Why this job: Be part of a dynamic team that values entrepreneurship, courage, and respect.
- Qualifications: Strong administrative skills, excellent communication, and a proactive approach.
The predicted salary is between 30000 - 40000 £ per year.
As part of Aprolis UK, our people are our most valuable asset. We are proud to recruit and train the very best in the forklift industry, equipping them with the skills and knowledge necessary to ensure that, no matter what our customers’ need, they can handle it.
Job Description Summary:
Grant Handling are actively recruiting a Parts and Service Coordinator to maximise parts profit within the business, ensure parts stock levels are kept to a minimum, and maintain customer service levels and expectations. To provide excellent service to both internal and external customers.
Person Specification:
- Effective & efficient administrative skills
- Excellent PC/system skills
- Excellent telephone manner
- Strong interpersonal/communication and organisational skills
- Good planning, organisation skills with attention to detail
- Proactive Approach
Core Activities:
- Day to day management of parts department
- Carry out the day-to-day Parts Department Processes (i.e. Parts identification, ordering, receiving, issuing and returns)
- Ensure all deliveries into stock are received and checked correctly
- Manage Van stocks, replenishment and stock accuracy
- Manage daily perpetual and 6 monthly stocktakes
- Preparation of internal and external parts quotations
- Sourcing of Parts
- Service Warranty (where applicable)
- Dealing with customer enquiries, orders and problem solving (i.e. incorrect parts supplied etc.)
- Invoicing
- Run monthly reports as required
- Checking parts booked on engineers job sheets
- System housekeeping (i.e. Accuracy of stock inventory)
- Perform any other reasonable duties that may be required from time to time within the scope of your knowledge, skills and ability
Parts and Service Controller in Bristol employer: Monnoyeur
At Aprolis UK, we pride ourselves on fostering a supportive and dynamic work environment where our employees are empowered to excel in the forklift industry. With a strong emphasis on training and development, we offer numerous opportunities for personal and professional growth, ensuring that our team members can thrive while delivering exceptional service to our customers. Located in a vibrant area, we promote a culture of respect, friendliness, and entrepreneurship, making us an excellent employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Parts and Service Controller in Bristol
✨Tip Number 1
Network like a pro! Reach out to people in the forklift industry, especially those at Aprolis UK. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Brush up on parts management and customer service skills. Show us you’re proactive and detail-oriented, just like we value at StudySmarter.
✨Tip Number 3
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show us you’re genuinely interested in the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining our team at Aprolis UK.
We think you need these skills to ace Parts and Service Controller in Bristol
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your effective administrative skills and excellent PC/system skills in your application. We want to see how you can bring your organisational prowess to the Parts and Service Coordinator role!
Be Personable:Since strong interpersonal and communication skills are key, don’t shy away from showcasing your friendly telephone manner. A little personality goes a long way in making your application stand out!
Attention to Detail is Key:We love candidates who pay attention to detail! When filling out your application, ensure that everything is accurate and well-organised. This reflects the planning and organisation skills we value.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the Parts and Service Coordinator position. We can’t wait to hear from you!
How to prepare for a job interview at Monnoyeur
✨Know Your Parts Inside Out
Before the interview, brush up on your knowledge of parts and service processes. Familiarise yourself with common parts identification methods and stock management practices. This will show that you’re proactive and ready to hit the ground running.
✨Show Off Your Communication Skills
Since strong interpersonal skills are key for this role, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with customers or colleagues in the past, especially when resolving issues or providing excellent service.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage your time and tasks efficiently. Think of specific instances where your planning and organisation made a difference, such as managing stock levels or handling multiple customer enquiries simultaneously.
✨Embrace the Company Values
Aprolis UK values entrepreneurship, courage, respect, and friendliness. Reflect on how these values resonate with you and prepare to share examples from your experience that align with them. This will help you connect with the interviewers on a personal level.
