Values – Field Service Manager- Materials Handling
As part of Aprolis UK, our people are our most valuable asset, we are proud to recruit and train the very best in the forklift industry. Equipping them with the skills and knowledge necessary to ensure that, no matter what our customers’ need, they can handle it. Our values are:
- Entrepreneurship
- Courage
- Respect
- Friendliness
Job Description Summary
Impact Handling are actively recruiting for a Field Service Manager to cover a geographical location within our Northern region. You will be responsible for the service operation and will report into the depot manager. Your role will be based around the region, and you will manage and support a team of predominantly field based engineers.
Job Description
Skills and Experience – Field Service Manager – Materials Handling
- A technical background from within Materials Handling or similar (preferred)
- Organised and driven individual with previous management and leadership experience
- Ability to motivate and organise teams and individuals while promoting communication and performance
- A focus on customer requirements and expectations with the ability to meet or exceed these from an individual and team perspective
- Commercial outlook and mindset which facilitates profitable growth of the service operation and wider region
Main Duties – Field Service Manager – Materials Handling
- Management and continuous improvement of Field Service activities in line with company objectives
- To deliver a quality field-based customer experience to both local and national customers.
- Maximise the productivity of the operations function through motivation and development of the customer support teams, by doing regular performance reviews and identifying training requirements.
- To maintain the assets during the time on contract to an agreed standard to enable maximisation of the value of the asset at the end of its contract.
- Improve profitability by increasing the productivity of the engineer workforce through the reduction of hours spent on fleet equipment and the promotion of sales on customer own trucks.
- Ensure full compliance with health, safety and quality regulations for both field and business-based colleagues and promote a safe working place by all your actions.
Impact Handling - Field Service Manager in Birmingham employer: Monnoyeur
At Aprolis UK, we pride ourselves on fostering a supportive and dynamic work environment in Corby, where our Workshop Engineers are empowered to develop their skills and expertise in the forklift industry. With a strong emphasis on entrepreneurship, respect, and professionalism, we offer comprehensive training and growth opportunities, ensuring that our employees can thrive while delivering exceptional service to our customers. Join us and be part of a team that values courage and friendliness, making every day at work meaningful and rewarding.
