Service Administrator

Service Administrator

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide admin support to the Service Management team and ensure smooth operations.
  • Company: Join a leading forklift industry company that values innovation and teamwork.
  • Benefits: Full-time role with opportunities for growth and a supportive work culture.
  • Why this job: Be part of a dynamic team that empowers you to make a difference.
  • Qualifications: PC literate with strong organisational and communication skills.
  • Other info: Inclusive workplace celebrating diversity and equal opportunity.

The predicted salary is between 28800 - 43200 £ per year.

As part of Aprolis UK, our people are our most valuable asset, we are proud to recruit and train the very best in the forklift industry. Equipping them with the skills and knowledge necessary to ensure that, no matter what our customers’ need, they can handle it.

Job Description Summary

To provide full administration support in both Service and Depot administration with accuracy and efficiency. Provide cover during holidays and sickness for Service Coordinator and Depot Admin roles.

PERSON SPECIFICATION:

  • PC literate, including Word and Excel
  • Strong interpersonal, organisational and motivational skills
  • Attention to detail, accurate and methodical in administration
  • Ability to work to deadlines
  • Proactive approach / Enthusiastic
  • Hard working, Conscientious and Flexible
  • Excellent telephone manner

CORE ACTIVITIES:

  • Provide full administration support to the Service Management team and Service Coordinators.
  • Inputting engineer’s times from job sheets / timesheets onto Kerridge daily.
  • Invoicing internal and external jobs ensuring chargeable invoices are processed as per the customer’s procedures.
  • Typing Memo’s, Faxes, Letters and Service Estimates and sending them to the relevant Customers/Personnel.
  • Accurate filing of all Service Job sheets daily, in addition to memos, faxes, Letters etc.
  • Consolidating overtime from timesheets for payroll.
  • To perform any other reasonable duties that may be required from time to time within the scope of your knowledge, skills and ability.

By joining Monnoyeur, you'll be part of a team that empowers you to take initiative, values your unique perspective and encourages you to drive positive change while respecting our values of Entrepreneurship, Friendliness, Courage and Respect.

Our workplace is an inclusive and supportive environment that celebrates diversity and equal opportunity. Rooted in our Diversity Charter, signed by our CEO Philippe Monnoyeur in 2020, our social and human resources policies focus on fostering a non-discriminatory environment where every individual can thrive.

Service Administrator employer: Monnoyeur Group

At Aprolis UK, we pride ourselves on being an exceptional employer that values our employees as our greatest asset. Located in Cranleigh, we offer a supportive and inclusive work culture that encourages personal growth and innovation, while our commitment to diversity ensures that every voice is heard. With comprehensive training opportunities and a focus on teamwork, we empower our Service Administrators to thrive and make a meaningful impact in the forklift industry.
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Contact Detail:

Monnoyeur Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Administrator

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and role. Understand their values, like Entrepreneurship and Respect, and think about how your skills align with their needs. This will help you stand out as a candidate who truly gets them.

✨Tip Number 3

Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Service Administrator

PC Literacy
Word Processing
Excel Proficiency
Interpersonal Skills
Organisational Skills
Motivational Skills
Attention to Detail
Methodical Administration
Deadline Management
Proactive Approach
Enthusiasm
Conscientiousness
Flexibility
Excellent Telephone Manner

Some tips for your application 🫡

Show Off Your Skills: Make sure to highlight your PC skills, especially in Word and Excel. We want to see how you can bring your organisational and administrative prowess to the table!

Be Detail-Oriented: Attention to detail is key for this role. When you're filling out your application, double-check everything to ensure accuracy. It shows us you're methodical and conscientious!

Keep It Professional: Your application is your first impression, so keep your tone professional yet friendly. We value a good telephone manner, so let that shine through in your writing!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from us!

How to prepare for a job interview at Monnoyeur Group

✨Know Your Stuff

Before the interview, make sure you understand the core activities of a Service Administrator. Familiarise yourself with tasks like invoicing, filing job sheets, and using software like Kerridge. This will show that you're proactive and ready to hit the ground running.

✨Show Off Your Skills

Highlight your PC literacy, especially in Word and Excel. Be prepared to discuss how you've used these skills in previous roles. If you have examples of how your attention to detail has made a difference, share those too!

✨Emphasise Team Spirit

Since the company values teamwork and respect, be ready to talk about your experiences working in a team. Share examples where you’ve collaborated effectively or supported colleagues during busy times. This will resonate well with their culture.

✨Ask Smart Questions

Prepare some thoughtful questions about the role and the company’s values. Inquire about how they foster innovation and support employee growth. This shows your genuine interest in being part of their team and aligns with their entrepreneurial spirit.

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