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- Tasks: Support the Credit Control team by processing debt collections and managing accounts.
- Company: Join Aprolis UK, a leader in the forklift industry with a focus on training and development.
- Benefits: Gain valuable experience in a supportive and inclusive environment with growth opportunities.
- Other info: Embrace a culture of innovation, teamwork, and respect.
- Why this job: Kickstart your career in finance while making a real impact in a dynamic team.
- Qualifications: Strong communication skills and attention to detail are essential.
The predicted salary is between 18000 - 25000 £ per year.
As part of Aprolis UK, our people are our most valuable asset, we are proud to recruit and train the very best in the forklift industry. Equipping them with the skills and knowledge necessary to ensure that, no matter what our customers’ need, they can handle it.
Values:
- Entrepreneurship
- Courage
- Respect
- Friendliness
Job Description Summary:
We are actively recruiting for someone who has a keen eye for detail and who is keen to begin their career in an office based environment, getting stuck in to support the Credit Control team. As part of your role you will be processing debt collections, generating & reviewing reports.
Key Responsibilities:
- Processing debt collections for allocated debtor ledger
- Handling inbound and outbound calls relating to allocated accounts
- Resolving complex payment issues with a focus on effective solutions
- Managing and monitoring ongoing payment plans
- Carrying out administrative tasks within the Credit Control team
- Setting up and managing direct debits, including addressing any payment failures
- Responding to internal/external stakeholders enquiries promptly and meeting service expectations
- Generating and reviewing reports to confirm the accuracy and completeness of customer account information
Personal Specification:
- High standard of verbal and written communication skills
- Confident in dealing with customers by phone, in writing and in person
- Confident in dealing with vulnerabilities over the phone
- Organise and prioritise own workload
- Ability to give each task the right attention to detail
- Pro-active in delivering high levels of Customer Service
By joining Monnoyeur, you'll be part of a team that empowers you to take initiative, values your unique perspective and encourages you to drive positive change while respecting our values of Entrepreneurship, Friendliness, Courage and Respect.
Our workplace is an inclusive and supportive environment that celebrates diversity and equal opportunity. Rooted in our Diversity Charter, signed by our CEO Philippe Monnoyeur in 2020, our social and human resources policies focus on fostering a non-discriminatory environment where every individual can thrive.
Credit Control Apprentice - Grant Handling in Nottingham employer: Monnoyeur Group
Contact Detail:
Monnoyeur Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Control Apprentice - Grant Handling in Nottingham
✨Tip Number 1
Get to know the company! Research Aprolis UK and understand their values like Entrepreneurship and Respect. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with customers and stakeholders, make sure you're confident on the phone and in writing. Role-play with a friend or family member to get comfortable with handling different scenarios.
✨Tip Number 3
Be proactive! When you get the chance to chat with someone from the Credit Control team, ask insightful questions about their processes. This shows initiative and can help you stand out as a candidate who’s ready to dive in.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start.
We think you need these skills to ace Credit Control Apprentice - Grant Handling in Nottingham
Some tips for your application 🫡
Show Your Attention to Detail: Since the role involves processing debt collections and generating reports, make sure your application is free from typos and errors. We want to see that you can pay attention to the little things!
Communicate Clearly: Your written communication skills are key for this position. Use clear and concise language in your application to demonstrate how well you can convey information, just like you would when dealing with customers.
Highlight Relevant Experience: Even if you don’t have direct experience in credit control, mention any customer service roles or administrative tasks you've done. We love seeing how your past experiences can relate to this apprenticeship!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Monnoyeur Group
✨Know Your Numbers
As a Credit Control Apprentice, you'll be dealing with debt collections and reports. Brush up on basic financial concepts and be ready to discuss how you would handle specific scenarios. This shows your understanding of the role and your eagerness to learn.
✨Show Off Your Communication Skills
Since you'll be handling inbound and outbound calls, practice articulating your thoughts clearly. Consider role-playing with a friend to simulate customer interactions. Highlight any previous experience where you've successfully resolved issues or communicated effectively.
✨Demonstrate Attention to Detail
The job requires a keen eye for detail, especially when processing accounts and generating reports. Prepare examples from your past experiences where your attention to detail made a difference. This could be in school projects or part-time jobs.
✨Embrace the Company Values
Familiarise yourself with the company's values: Entrepreneurship, Courage, Respect, and Friendliness. Think of ways you can embody these values in your responses during the interview. Showing that you align with their culture can set you apart from other candidates.