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- Tasks: Diagnose and repair materials handling equipment while ensuring customer satisfaction.
- Company: Join a supportive team at Aprolis UK, a leader in the forklift industry.
- Benefits: Full-time role with opportunities for training and career growth.
- Why this job: Make a real impact by solving problems and helping customers succeed.
- Qualifications: Experience with mechanical, electrical, and hydraulic systems is preferred.
- Other info: Inclusive workplace that values diversity and encourages innovation.
The predicted salary is between 30000 - 42000 £ per year.
As part of Aprolis UK, our people are our most valuable asset, we are proud to recruit and train the very best in the forklift industry. Equipping them with the skills and knowledge necessary to ensure that, no matter what our customers’ need, they can handle it.
Values:
- Entrepreneurship
- Courage
- Respect
- Friendliness
Job Description Summary:
Impact Handling are actively recruiting for a field service engineer to work within a busy area. You will report into your local service manager and will ideally have experience working with materials handling equipment or similar. You will be responsible for accurately diagnosing faults with machinery, servicing and emergency repairs. A typical day will consist of working on both customer and Impact Handling owned machines to ensure they are in full working order. You will be expected to work independently in a safe manner on customer sites, communicate well with customers and internal colleagues, and ensure all relevant documentation is completed correctly.
Skills and Experience:
- A technical background from within Materials Handling or similar
- Previous experience and qualifications from a similar role
- Experience working on mechanical, electrical and hydraulic systems
- Good attitude with the ability to stay motivated and productive
- A customer focused perspective and approach
- Work independently on sites in a safe manner taking into account both your own and other people’s safety
By joining Monnoyeur, you'll be part of a team that empowers you to take initiative, values your unique perspective and encourages you to drive positive change while respecting our values of Entrepreneurship, Friendliness, Courage and Respect. We cultivate a culture that fosters innovation, teamwork and growth through our ILEAD leadership principles - Inspire, Link Up, Empower, Care and Deliver. Our workplace is an inclusive and supportive environment that celebrates diversity and equal opportunity.
Field Service Engineer - Impact Handling employer: Monnoyeur Group
Contact Detail:
Monnoyeur Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer - Impact Handling
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Impact Handling and their values. This will help you connect with the team and show that you're genuinely interested in being part of their friendly and respectful environment.
✨Tip Number 2
Practice your technical skills! Since you'll be working with materials handling equipment, brush up on your knowledge of mechanical, electrical, and hydraulic systems. Being able to discuss your hands-on experience confidently can really set you apart.
✨Tip Number 3
Show off your customer service skills! As a Field Service Engineer, you'll need to communicate effectively with customers. Prepare examples of how you've handled customer interactions in the past, focusing on your ability to stay motivated and productive under pressure.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets noticed and shows that you’re keen to join our team at Impact Handling.
We think you need these skills to ace Field Service Engineer - Impact Handling
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your technical background in materials handling and any relevant qualifications to show us you’re the right fit!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about the Field Service Engineer role. Share specific examples of how you've tackled challenges in previous jobs, especially those related to mechanical, electrical, or hydraulic systems.
Showcase Your Customer Focus: Since this role involves working closely with customers, emphasise your customer service skills. Let us know how you've successfully communicated with clients in the past and resolved their issues effectively.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Monnoyeur Group
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to materials handling equipment. Be prepared to discuss your experience with mechanical, electrical, and hydraulic systems, as well as any specific machinery you've worked on. This will show that you're not just a good fit for the role, but that you genuinely understand the industry.
✨Showcase Your Problem-Solving Skills
During the interview, be ready to share examples of how you've diagnosed and resolved faults in machinery. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your ability to think critically and act independently, which is crucial for a Field Service Engineer.
✨Emphasise Customer Focus
Since you'll be working directly with customers, it's important to highlight your customer service skills. Share experiences where you've gone above and beyond to meet a customer's needs or resolve an issue. This aligns with the company's values of friendliness and respect, showing that you can build strong relationships.
✨Safety First!
Discuss your understanding of safety protocols and how you ensure a safe working environment, both for yourself and others. Mention any relevant training or certifications you have. This will reassure the interviewers that you take safety seriously, which is essential when working on customer sites.