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- Tasks: Provide excellent parts support and ensure timely responses to customer requests.
- Company: Join Aprolis UK, a leader in the forklift industry with a focus on innovation.
- Benefits: Full-time role with opportunities for growth and a supportive team environment.
- Other info: Inclusive workplace celebrating diversity and equal opportunity.
- Why this job: Be part of a dynamic team that values your input and encourages personal development.
- Qualifications: Good communication skills and a proactive attitude are essential.
The predicted salary is between 30000 - 40000 ÂŁ per year.
At Aprolis UK, our people are our most valuable asset, we are proud to recruit and train the very best in the forklift industry. Equipping them with the skills and knowledge necessary to ensure that, no matter what our customers’ need, they can handle it. Our values are:
- Entrepreneurship
- Courage
- Respect
- Friendliness
Job Description Summary
To provide excellent Parts Support to the National Parts Team / Dealer and Depot Network / Internal and External customers. Ensuring efficient, timely and accurate response to all parts interpretation / pricing / ordering requests.
Person Specification
- Professional, well presented and conscientious.
- Self Starter.
- Industry or related industry knowledge.
- Good oral and written communication skills to all levels.
- Excellent interpersonal skills.
- PC literate.
- Good customer facing and presentation skills, customer focused.
- Achieve to plan and forecast. “Targets will be set locally and will be subject to change periodically”.
Core Activities
- Pick / Pack & dispatch (creating dispatch notes from Autoline) to dealers and end customers.
- Pick / Pack & dispatch (creating dispatch notes from Autoline) to other Impact depots.
- Parts identification utilizing parts catalogue’s/ EPC’s.
- Rotate stock locations to facilitate easy picking.
- Issuing parts to service engineers (some external using Autoline dispatch system) and system II engineers.
- Ensure all deliveries into stock are received, correctly checked and that the relevant GRN documents are received.
- Parts returns (to suppliers) and from service engineers.
- Daily perpetual stocktaking.
- Creating new bin locations for new stock.
- Checking parts booked on job sheets ensuring that stocks are promptly replenished.
- General housekeeping.
- To perform any other reasonable duties that may be required from time to time within the scope of your knowledge, skills and ability.
By joining Monnoyeur, you'll be part of a team that empowers you to take initiative, values your unique perspective and encourages you to drive positive change while respecting our values of Entrepreneurship, Friendliness, Courage and Respect.
We cultivate a culture that fosters innovation, teamwork and growth through our ILEAD leadership principles - Inspire, Link Up, Empower, Care and Deliver.
Our workplace is an inclusive and supportive environment that celebrates diversity and equal opportunity. Rooted in our Diversity Charter, signed by our CEO Philippe Monnoyeur in 2020, our social and human resources policies focus on fostering a non-discriminatory environment where every individual can thrive.
Parts Assistant - Aprolis UK in Corby employer: Monnoyeur Group
Contact Detail:
Monnoyeur Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Assistant - Aprolis UK in Corby
✨Tip Number 1
Get to know the company culture! Before your interview, check out Aprolis UK's values and think about how you can align with them. Show us that you’re not just a fit for the role, but also for the team!
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to parts support and customer service. We want to see how you handle real-life scenarios, so think of examples from your past experiences.
✨Tip Number 3
Dress to impress! Being well-presented shows professionalism and respect for the opportunity. Make sure you look the part when you come to meet us; it sets a great first impression!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s a simple way to keep you on our radar and remind us why you’d be a great addition to the team.
We think you need these skills to ace Parts Assistant - Aprolis UK in Corby
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application: Make sure to customise your application for the Parts Assistant role. Highlight your relevant experience and skills that match the job description. We love seeing how you connect your background to what we do at Aprolis UK!
Be Clear and Concise: Keep your writing clear and to the point. Avoid jargon unless it’s industry-specific and relevant. We appreciate straightforward communication, so make it easy for us to understand your qualifications and enthusiasm.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Monnoyeur Group
✨Know Your Parts
Familiarise yourself with the parts and materials handling industry. Understand common terminology and processes related to parts identification and dispatch. This will show your enthusiasm and readiness to contribute from day one.
✨Showcase Your Communication Skills
Since the role requires excellent oral and written communication, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with customers or team members in previous roles.
✨Demonstrate Customer Focus
Be ready to discuss how you’ve provided exceptional customer service in the past. Think of specific instances where you went above and beyond to meet a customer's needs, as this aligns with Aprolis UK's values of friendliness and respect.
✨Prepare for Practical Scenarios
Anticipate questions that may involve practical scenarios, such as how you would handle stock rotation or parts returns. Practising these scenarios can help you feel more confident and demonstrate your problem-solving skills during the interview.