Training & Warranty Admistrator Apprentice in Corby

At Aprolis Equipment Distribution, our people are our most valuable asset. We are proud to recruit and train the very best in our industry, equipping them with the skills and knowledge necessary to ensure that, no matter what our customers' needs are, they can handle it.

Job Description Summary

To provide administrative support to the SHEQ and Training Admin Supervisor and the Warranty Coordinator, and support the wider Technical, Warranty, and Training department.

Person Specification

• GCSE Level 4 is preferable
• Ability to communicate effectively at all levels
• Ability to remain impartial across all brands
• Willingness to travel throughout the country when required
• A basic level of IT knowledge including use of Word, Excel, Teams, Adobe, and PowerPoint would be a preference, but training will be given
• Excellent interpersonal skills at all levels
• Excellent organisational skills, methodical with attention to detail and accuracy
• Ability to work using own initiative and prioritise workload alongside Training and Warranty Administration
• Works well under pressure, adhering to deadlines and maintaining quality
• Work within a team and promote strong 'team player' attributes

Core Activities

• To complete a Business Administrator Apprenticeship following course guidelines
• To receive, process, and respond to emails in a timely manner
• Maintain database records for both Training and Warranty and compile reports as required
• Assist Warranty Coordinator with the Warranty process - ensuring claims are received with the correct information and documents are completed correctly
• Attend Departmental Meetings - create Agenda in conjunction with Technical Training Manager, produce a presentation from information given by team members, and take meeting minutes
• Assist Warranty Coordinator with campaigns - locate equipment and distribute details to the depots
• To assist with various departmental projects as and when required
• Process training paperwork and create certificates where required
• Keep training waiting lists up to date and process training requests
• Send training booking confirmation emails to depots, dealers, and external training providers
• Book accommodation for the department as and when required
• Update and maintain the training calendar
• To perform any other reasonable duties that may be required from time to time within the scope of your knowledge, skills, and ability

Employer Culture

By joining Monnoyeur, you'll be part of a team that empowers you to take initiative, values your unique perspective, and encourages you to drive positive change while respecting our values of Entrepreneurship, Friendliness, Courage, and Respect. We cultivate a culture that fosters innovation, teamwork, and growth through our ILEAD leadership principles - Inspire, Link Up, Empower, Care, and Deliver. Our workplace is an inclusive and supportive environment that celebrates diversity and equal opportunity.