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- Tasks: Join our team to maintain and install heating systems with a focus on customer service.
- Company: Monmouthshire Housing Association, a leading social landlord in beautiful Monmouthshire.
- Benefits: Enjoy flexible working, cycle to work scheme, free parking, and sick pay.
- Other info: We welcome diverse applicants and offer guaranteed interviews for under-represented groups.
- Why this job: Make a real difference in the community by providing essential heating services.
- Qualifications: Full driving licence and a solid understanding of heating systems required.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a heating engineer to join our Building Services team. You will need to be flexible, have a clear understanding of heating systems, with an attention to detail, problem solving abilities and a strong sense of customer service.
Requirement
- You will need a full driving licence
- The post is subject to a Basic Disclosure Check
Base: Mobile within Monmouthshire
Interview Date: 12th May 2026
We welcome applications from under-represented groups and offer a guaranteed interview scheme for those from minority ethnic groups or have a disability. If you are unable to complete the application online, please contact us on 01495 761018. All of our positions are open to flexible working subject to application through our Flexible Working Policy. All other staff benefits are detailed on our website, including access to the Local Government and Social Housing Pension Schemes. We reserve the right to close this vacancy at any time and we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly. Please note CVs are not accepted.
Additional leave
- Cycle to work scheme
- Free parking
- On-site parking
- Sick pay
The Company
Monmouthshire Housing Association (MHA) is a Welsh registered social landlord, located in the beautiful county of Monmouthshire. We have nearly 250 staff and manage and maintain around 3,910 homes and 210 leasehold properties, as well as large numbers of garages and other land around and within our estates.
What we do
We build quality affordable homes and provide a wide range of services to our tenants, which include repairs & maintenance, tenancy management, money & benefits advice, and housing support. Our vision is to create thriving communities where tenants can prosper and have a brilliant quality of life, so our customers are absolutely at the centre of everything we do. In the last year we have created modern, ‘innovative’ homes using advanced building techniques with a Standard Assessment Procedure. MHA is a great place to work where we really focus on getting great people into great jobs and providing them with the support and direction to achieve our ambitions.
Heating Engineer in Pontypool employer: Monmouthshire Housing Association
Contact Detail:
Monmouthshire Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Heating Engineer in Pontypool
✨Tip Number 1
Network like a pro! Reach out to your contacts in the heating industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of heating systems. Be ready to discuss specific problems you've solved in the past and how you delivered excellent customer service. Show us you’re the right fit!
✨Tip Number 3
Don’t forget to check our website regularly for new job postings. We often have exciting roles that might not be advertised elsewhere, so keep your eyes peeled and apply early!
✨Tip Number 4
Practice makes perfect! Conduct mock interviews with friends or family to build your confidence. The more comfortable you are talking about your skills and experiences, the better you'll perform when it counts.
We think you need these skills to ace Heating Engineer in Pontypool
Some tips for your application 🫡
Show Your Heating Expertise: Make sure to highlight your understanding of heating systems in your application. We want to see how your skills and experience align with the role, so don’t hold back on showcasing your technical know-how!
Customer Service Matters: Since we’re all about creating thriving communities, it’s crucial to demonstrate your strong sense of customer service. Share examples of how you’ve gone above and beyond for customers in the past – it’ll make your application stand out!
Attention to Detail is Key: We love candidates who pay attention to detail. Make sure your application is free from typos and clearly structured. This shows us that you take pride in your work and can handle the responsibilities of the role.
Apply Early and Check Your Email: Don’t wait until the last minute to submit your application! We encourage early applications, and if you’re shortlisted, we’ll contact you via email. So, keep an eye on your inbox after applying through our website!
How to prepare for a job interview at Monmouthshire Housing Association
✨Know Your Heating Systems
Make sure you brush up on your knowledge of different heating systems before the interview. Be ready to discuss how they work, common issues, and solutions you've implemented in the past. This shows that you’re not just familiar with the basics but can also tackle real-world problems.
✨Showcase Your Customer Service Skills
Since customer service is key for this role, think of examples where you've gone above and beyond for a client. Prepare to share specific stories that highlight your problem-solving abilities and how you’ve handled challenging situations with customers.
✨Be Flexible and Adaptable
Flexibility is crucial in this job, so be prepared to discuss how you handle changing circumstances. Think of times when you had to adapt quickly to new challenges or unexpected issues on the job, and be ready to explain your thought process.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and what success looks like in this role. This not only shows your interest but also helps you determine if this is the right fit for you.