At a Glance
- Tasks: Lead Reactive Repairs and Voids, ensuring top-notch service delivery and performance management.
- Company: Join a forward-thinking organisation dedicated to tenant satisfaction and operational excellence.
- Benefits: Competitive salary, professional development opportunities, and a supportive work environment.
- Other info: Dynamic role with opportunities for career advancement and impactful work.
- Why this job: Make a real difference in the community by enhancing building services and tenant experiences.
- Qualifications: Experience in building services management and strong leadership skills required.
The predicted salary is between 50000 - 60000 £ per year.
You will play a key role in supporting departmental leadership by helping develop and deliver service standards, strategies and performance targets, deputising for the Head of Building Services when required.
You will provide clear operational and financial reporting, producing performance updates for senior leaders and offering timely, effective feedback to internal and external stakeholders.
You will lead the Reactive Repairs and Voids workstreams, driving productivity, strong performance management and the ongoing development of staff.
You will ensure services are tenant‑focused, fully compliant and delivered in line with all regulatory, contractual and organisational requirements.
You will manage commercial and financial controls, overseeing cost monitoring, approvals, procurement compliance and efficient use of resources.
You will also oversee contract and subcontractor performance, ensuring partners consistently meet specifications, standards and service expectations, while building strong relationships with tenants, suppliers and stakeholders through clear communication, accurate records and a professional approach.
Deputy Head of Building Services: Reactive Repairs & Voids employer: Monmouthshire Housing Association
As a Deputy Head of Building Services, you will thrive in a dynamic and supportive work environment that prioritises employee development and tenant satisfaction. Our company fosters a culture of collaboration and innovation, offering ample opportunities for professional growth while ensuring compliance and excellence in service delivery. Located in a vibrant community, we provide a fulfilling career path where your contributions directly impact the lives of our tenants and the success of our operations.
Contact Details:
Monmouthshire Housing Association Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Head of Building Services: Reactive Repairs & Voids
✨Tip Number 1
Network like a pro! Reach out to your connections in the building services sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its service standards. Be ready to discuss how your experience aligns with their goals, especially around tenant-focused services and performance management.
✨Tip Number 3
Showcase your leadership skills! When discussing your past roles, highlight instances where you’ve driven productivity or improved service delivery. This will demonstrate your capability to lead the Reactive Repairs and Voids workstreams effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Deputy Head of Building Services: Reactive Repairs & Voids
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in reactive repairs and voids. We want to see how your skills align with the role, so don’t hold back on showcasing relevant achievements!
Showcase Your Leadership Skills:Since you’ll be supporting departmental leadership, it’s crucial to demonstrate your ability to lead teams and manage performance. Share examples of how you've driven productivity and developed staff in previous roles.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your operational and financial reporting skills shine through without unnecessary fluff.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Monmouthshire Housing Association
✨Know Your Stuff
Make sure you understand the key responsibilities of the Deputy Head of Building Services role. Brush up on service standards, performance targets, and financial reporting. Being able to discuss these topics confidently will show that you're serious about the position.
✨Showcase Your Leadership Skills
Prepare examples of how you've led teams or projects in the past, especially in reactive repairs or voids management. Highlight your ability to drive productivity and manage performance effectively. This will demonstrate your readiness to step into a leadership role.
✨Understand Compliance and Regulations
Familiarise yourself with the relevant regulations and compliance requirements in building services. Be ready to discuss how you would ensure that services are tenant-focused and compliant. This knowledge will set you apart as a candidate who prioritises quality and safety.
✨Build Relationships
Think about how you can foster strong relationships with tenants, suppliers, and stakeholders. Prepare to share strategies you've used in the past to maintain clear communication and professional rapport. This is crucial for the role, so make it a focal point in your interview.
