Monmouthshire Building Society seeks a strategic Head of Customer Propositions to shape and deliver the customer proposition strategy across products, services and experience. You will combine customer insight, market intelligence, and collaboration with marketing, product and brand to attract new customers and deepen relationships.
You will lead proposition design from concept to launch, govern performance, ensure regulatory alignment, and present opportunities at SLT/Board level, building a
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Chief Customer Propositions Architect in Cardiff employer: Monmouthshire Building Society
Monmouthshire Building Society is an exceptional employer that prioritises the well-being and development of its employees. With a strong commitment to work-life balance, generous holiday allowances, and a supportive work culture, we empower our team members to thrive both personally and professionally. Located in Chepstow, our branch fosters community engagement and offers unique opportunities for growth through ongoing training and volunteer initiatives, making it a rewarding place to build a career.
Contact Details:
Monmouthshire Building Society Recruitment Team