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- Tasks: Service and install laboratory equipment while ensuring top-notch customer training.
- Company: Join a leading company in laboratory solutions with a focus on quality and safety.
- Benefits: Competitive pay, ongoing training, and opportunities for career advancement.
- Other info: Dynamic role with travel across Northern England and Scotland.
- Why this job: Make a difference by ensuring high standards in scientific environments.
- Qualifications: GCSEs in English and Maths, plus relevant service experience.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Responsibilities:
- To service our full range of products in line with the latest British Standards, including legal (digital) service paperwork completion.
- To drive nationwide as needed, predominantly Northern England and covering Scotland to represent Monmouth face to face with our customers in a professional, well-presented and courteous manner.
- To deliver, install, commission, service and keep our wide range of laboratory equipment and Clean Rooms at customer premises.
- To provide customer training during delivery, commissioning & installation of new products.
- To undergo ongoing product and application training, both internal and external, to maintain individual skills and keep up to date with the latest standards.
- To undertake ad hoc duties, tasks or activities required or deemed necessary, as required.
- To adhere to all Health & Safety policies & procedures issued by the company.
Essential Key Skills & Person Specification (including but not limited to):
- Excellent attention to detail, logical problem-solving skills, and a practical attitude.
- High personal standards and a driven approach to work, willing to accept responsibility.
- Ability to follow processes and quality-controlled standards of work, in line with company procedures.
- Proficient organisational and workload management skills.
- Ability to work flexibly and re-prioritise as required, to meet a continuously changing delivery schedule.
- Calm disposition under pressure, able to make effective decisions and work to tight deadlines.
- Personable nature, with effective communication and listening skills, able to consult confidently with staff and customers at all levels.
- Tact and diplomacy when on site, with the ability to deal with multiple customer queries at once.
- GCSE (or equivalent) Grade “C” in English Language and Mathematics.
Essential / Desirable Skills:
- Essential - Industry-related service & installation experience with Bio-cabinets, D.O.P. & KI Testing.
- Competency in electrical skills, fault finding (18th Edition, qualified, desirable).
- Essential - CSCS Card, IOSH or equivalent, Driving Licence & DBS checks for MOD, Home Office, Nuclear, Schools and Colleges etc.
- Desirable - P601 and Clean Room Validation an advantage.
Service & Installation Engineer in Liverpool employer: Monmouth Scientific
Contact Detail:
Monmouth Scientific Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service & Installation Engineer in Liverpool
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, attend relevant events, and connect with potential employers on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Practice makes perfect! Before any interview, do a mock run with a friend or family member. Focus on showcasing your problem-solving skills and attention to detail, as these are key for the Service & Installation Engineer role.
✨Tip Number 3
Dress to impress! When meeting customers face-to-face, make sure you’re looking sharp and professional. First impressions matter, and we want you to represent us well!
✨Tip Number 4
Don’t forget to follow up! After an interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Service & Installation Engineer in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your service and installation experience, especially with laboratory equipment, to show us you're the right fit for the role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about this position. Share specific examples of how you've demonstrated attention to detail and problem-solving skills in previous roles, as these are key for us.
Showcase Your Qualifications: Don’t forget to mention any relevant qualifications like your CSCS Card or electrical skills. If you have experience with Clean Room Validation or similar, let us know – it could give you an edge!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process.
How to prepare for a job interview at Monmouth Scientific
✨Know Your Stuff
Make sure you’re well-versed in the products and services offered by the company. Brush up on the latest British Standards related to service paperwork and installation processes. This will not only show your commitment but also help you answer technical questions confidently.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you’ve successfully solved problems, especially in high-pressure situations. Highlight your logical approach and attention to detail, as these are key skills for a Service & Installation Engineer.
✨Demonstrate Your Communication Skills
Since you'll be interacting with customers regularly, practice how you communicate complex information clearly and courteously. Role-play scenarios where you might need to train customers or handle multiple queries at once to showcase your personable nature.
✨Be Ready to Adapt
The job requires flexibility and the ability to manage changing schedules. Think of times when you had to re-prioritise tasks and be prepared to discuss how you handle unexpected changes while maintaining high standards of work.