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- Tasks: Be the friendly face of Monki, enhancing customer experiences and assisting on the shop floor.
- Company: Monki is a vibrant fashion brand that empowers self-expression and creativity.
- Benefits: Enjoy a 25% staff discount and access to global development opportunities.
- Why this job: Join a fun team that values creativity and offers a supportive work environment.
- Qualifications: No prior experience needed; just bring your passion for fashion and a positive attitude.
- Other info: This is a temporary part-time role ending on 18th September.
Company Description
Monki is a vibe: friendly, playful, bold and empowering. We draw inspiration from those who bravely express their style and creativity without the filter of conventions, and we aim to be a catalyst for others to do the same, by empowering self-expression through fashion. Learn more about Monki here.
Job Description
As the Sales Advisor, you are the friendly face that greets our customers and embodies the heart of our brand.
You\’ll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms, and throughout the shop floor, you\’ll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock, and merchandising the latest garments on the shop floor.
Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you\’ll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you\’ll create moments that matter.
While previous experience in customer service and familiarity with fabrics are nice to have, they\’re not mandatory.
Qualifications
- Customer-focused; you have a genuine interest in getting to know our customers and offering an experience and level of service to match their expectations
- Proactive; you use your initiative to provide customers with a memorable shopping experience
- Curious; you seek opportunities to improve everyday processes and routines and take proactive action where needed
- You listen to and show interest in others\’ ideas and opinions
- You\’re honest and genuine in your approach
- You are interested in fashion and trends
- You are communicative, positive and open-minded
- You\’re willing to learn and adapt
- You\’re collaborative, inclusive and supportive of others
- You have good English language skills
Additional Information
This is an 8h part-time temporary position with the contract ending on the 18th September. Apply by uploading your CV in English as soon as possible.
Benefits:
We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount, usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.
Inclusion & Diversity
At H&M Group, we\’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people who share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, what we perceive as possible and how we choose to relate to our colleagues and customers all over the world. Therefore, all diversity dimensions are taken into consideration in our recruitment process.
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Sales Advisor 8h (Temporary Contract), Bristol employer: MONKI
Contact Detail:
MONKI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor 8h (Temporary Contract), Bristol
✨Tip Number 1
Familiarise yourself with Monki's brand values and style. Understanding their playful and bold approach to fashion will help you connect with customers and embody the brand during your interactions.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've provided exceptional service in previous roles. Think about times when you went above and beyond to create a memorable experience for a customer.
✨Tip Number 3
Demonstrate your proactive nature by thinking of ways to improve the shopping experience. Be ready to share ideas on how you would engage customers or enhance store displays during your interview.
✨Tip Number 4
Express your enthusiasm for fashion and trends during your conversations. Being genuinely interested in what’s current will resonate well with the team and show that you’re a good fit for the brand.
We think you need these skills to ace Sales Advisor 8h (Temporary Contract), Bristol
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Monki's brand values and style. Highlight your understanding of their friendly, playful, and empowering vibe in your application to show that you resonate with their ethos.
Tailor Your CV: Make sure your CV reflects your customer service experience, even if it's not extensive. Emphasise any roles where you've engaged with customers or worked in a team, showcasing your proactive and communicative nature.
Craft a Compelling Cover Letter: Write a cover letter that expresses your genuine interest in fashion and your enthusiasm for providing excellent customer service. Use specific examples to demonstrate how you embody the qualities Monki is looking for in a Sales Advisor.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. Ensure that your English language skills shine through, as clear communication is key in this role.
How to prepare for a job interview at MONKI
✨Show Your Passion for Fashion
Make sure to express your genuine interest in fashion and trends during the interview. Share any personal experiences or insights that highlight your enthusiasm for the industry, as this aligns perfectly with Monki's brand ethos.
✨Emphasise Customer Service Skills
Since the role is customer-focused, be prepared to discuss your previous experiences in providing excellent service. Use specific examples to demonstrate how you've gone above and beyond to create memorable shopping experiences for customers.
✨Be Proactive and Initiative-Driven
Monki values proactive individuals, so think of instances where you've taken the initiative to improve processes or enhance customer experiences. This will show that you can contribute positively to the team and the store environment.
✨Demonstrate Team Spirit
Collaboration is key in this role, so be ready to talk about how you work well with others. Share examples of how you've supported teammates in the past and how you can contribute to a positive and inclusive workplace culture.
