At a Glance
- Tasks: Assist customers, manage the cash till, and maintain shop cleanliness.
- Company: Join Monkhouse, the UK's leading schoolwear supplier with a strong focus on sustainability.
- Benefits: Enjoy flexible hours, 28 days holiday, and opportunities for growth and promotion.
- Other info: Located in Haywards Heath with free parking and good transport links.
- Why this job: Gain valuable retail skills in a supportive, inclusive environment that values diversity.
- Qualifications: No specific qualifications required; just bring your enthusiasm and positive attitude!
Monkhouse, part of the Banner Group, is a progressive business that is genuinely growing from strength to strength through its strong acquisition plan and one that takes its responsibility to create a better working place for all its employees seriously. In addition, as the UK's leading supplier of schoolwear, the company has placed enormous focus on 'doing the right thing' by implementing the most ambitious holistic sustainability strategy in the industry.
We hire talented and dedicated individuals to lead our retail teams. We believe in growth and opportunity, providing extensive on-the-job training and experiences that will boost your career. Do you see yourself as someone with these qualities?
- Confident
- Enjoy a busy and sometimes intense environment
- Flexible with your working hours
- Enthusiasm to learn
- Enjoy working in a team
- Positive thinking
Now let’s take you through what you will be doing. We will give you full training on every job and buddy you up with an experienced colleague to support you through your first few weeks.
- Serving customers by ensuring they have the right sizes, colours, and uniforms required for their child.
- Working on the cash till, by taking payment and packaging customer purchases.
- Tidying up the shop and stock room, including hoovering and dusting.
- Checking deliveries and booking stock into our stock control system.
- Unpacking stock from deliveries and restocking products in the shop.
- Answering the telephone with customer queries.
Social Environmental Responsibility (SER)
We take our sustainability responsibility extremely seriously, and it is only with the full cooperation of every one of us that will ensure we deliver on our sustainability objectives. Below are 5 things we want you to build into your day-to-day responsibilities:
- Switch off lights when the space is not being used.
- Switch off computers at the end of every day.
- If possible, avoid bringing in one-use plastic water bottles.
- Only fill up the kettle for the number of cups of hot drinks you are making.
- Dispose of waste responsibly by using our recycling processes.
Our location: We are located in Haywards Heath. We have free parking and good transport links.
Your working days and hours: This is a permanent, 13 hour-a-week contract. Actual days of work to be agreed upon and will include weekend availability scheduled through a rota. Our hours of work are 9.30 am to 4.30 pm. During our peak season, there is the option to uplift your hours.
When can you start: Immediately!
What about holidays? Your holiday entitlement is 28 days per year (including bank holidays, and pro-rated to hours worked).
Other things to look forward to include:
- Company induction and training.
- Gaining retail management skills.
- Opportunity for growth and promotion.
- You get a celebration day off!
Monkhouse is committed to supporting, developing and promoting equality of opportunity and diversity in all our business activity. We value different perspectives and believe that diversity makes us stronger. We aim to provide an inclusive culture, free from discrimination and based on the values of dignity, courtesy and respect. We believe that everyone has the right to be treated in accordance with these values.
Monkhouse works alongside Banner Ltd which is B-Corp certified, and these values are an essential element of our culture. If there is anything we can do to accommodate you to participate fully in the recruitment or interview process, please let us know.
This job description is a tool to help both the Company and the individual understand the main responsibilities of the role. It is not intended to be an exhaustive or complete list of all possible tasks. Everyone is expected to be flexible in their approach and to take on tasks as reasonably requested. The Company reserves the right to change the tasks and responsibilities of the role according to business need.
Please submit your application as directed on this website. If you have any questions or would like to discuss the role before applying please contact us at recruitment@banner.co.uk.
Sales Assistant - Part time in Haywards Heath employer: Monkhouse
Monkhouse, part of the Banner Group, is an exceptional employer that prioritises employee growth and sustainability in a supportive work environment. Located in Haywards Heath, we offer flexible working hours, comprehensive training, and opportunities for career advancement, all while fostering a culture of inclusivity and respect. With benefits like a celebration day off and a commitment to social environmental responsibility, we ensure our team members feel valued and empowered.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant - Part time in Haywards Heath
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Monkhouse, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Sales Assistant - Part time in Haywards Heath
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Monkhouse that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Monkhouse will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Monkhouse and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Monkhouse
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Monkhouse, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Monkhouse!
