Sales Assistant

Monkhouse Schoolwear is a progressive business that is genuinely growing from strength to strength through its strong acquisition plan and one that takes its responsibility to create a better working place for all its employees seriously. In addition, as the UK's leading supplier of schoolwear, the company has placed enormous focus on 'doing the right thing' by implementing the most ambitious holistic sustainability strategy in the industry.

We hire talented and dedicated individuals to lead our retail teams. We believe in growth and opportunity, providing extensive on-the-job training and experiences that will boost your career.

Do you see yourself as someone with these qualities?

• Enjoy a busy and sometimes intense environment
• Confident and energetic
• Flexible with your working hours
• Enthusiasm to learn
• Enjoy working in a team
• Positive thinking

Now let’s take you through what you will be doing. We will give you full training on every job and buddy you up with an experienced colleague to support you through your first few weeks.

You will be a key holder, serving customers by ensuring they have the right sizes, colours, and uniforms required for their child. Your responsibilities will include:

• Working on the cash till, by taking payment and packaging customer purchases
• Tidying up the shop and stock room, including hoovering and dusting
• Checking deliveries and booking stock into our stock control system
• Unpacking stock from deliveries and restocking products in the shop
• Answering the telephone with customer queries

We take our sustainability responsibility extremely seriously, and it is only with the full cooperation of every one of us that we will ensure we deliver on our sustainability objectives. Below are 5 things we want you to build into your day-to-day responsibilities:

• Switch off lights when the space is not being used
• Switch off computers at the end of every day
• If possible, avoid bringing in one-use plastic water bottles
• Only fill up the kettle for the number of cups of hot drinks you are making
• Dispose of waste responsibly by using our recycling processes

Our location is in Tunbridge Wells with good public transport links.

This is a temporary position, 37 hour-a-week contract. Our working days are Monday to Saturday 9am to 4.30pm. During our peak season, there is the option to uplift your hours and we do require some flexibility beyond your standard hours and days of work including Sundays.

Your start date will be 1st April 2026.

Other things to look forward to include:

• Company induction and training
• Gaining retail management skills
• Opportunity for growth and promotion
• You get a celebration day off!

Monkhouse is committed to supporting, developing and promoting equality of opportunity and diversity in all our business activity. We value different perspectives and believe that diversity makes us stronger. We aim to provide an inclusive culture, free from discrimination and based on the values of dignity, courtesy and respect. We believe that everyone has the right to be treated in accordance with these values.

This job description is a tool to help both the Company and the individual understand the main responsibilities of the role. It is not intended to be an exhaustive or complete list of all possible tasks. Everyone is expected to be flexible in their approach and to take on tasks as reasonably requested. The Company reserves the right to change the tasks and responsibilities of the role according to business need.

Please submit your application as directed on this website. If you have any questions or would like to discuss the role before applying please contact us at recruitment@banner.co.uk.