At a Glance
- Tasks: Support the Store Manager, drive sales, and train staff in a vibrant retail environment.
- Company: Join Monkhouse Schoolwear, the UK's leading schoolwear supplier with a focus on sustainability.
- Benefits: Enjoy 28 days holiday, extensive training, and opportunities for growth and promotion.
- Other info: Flexible working hours with good transport links and a commitment to diversity.
- Why this job: Make a real impact while developing your retail management skills in a supportive team.
- Qualifications: Leadership skills, customer service focus, and a positive attitude are essential.
The predicted salary is between 25000 - 30000 £ per year.
Monkhouse Schoolwear is a progressive business that is genuinely growing from strength to strength through its strong acquisition plan and one that takes its responsibility to create a better working place for all its employees seriously. In addition, as the UK's leading supplier of schoolwear, the company has placed enormous focus on 'doing the right thing' by implementing the most ambitious holistic sustainability strategy in the industry.
We hire talented and dedicated individuals to lead our retail teams. We believe in growth and opportunity, providing extensive on-the-job training and experiences that will boost your career.
Here are the attributes we are looking for:
- Leadership ability
- Customer service focus
- Able to handle a busy environment
- Flexible mindset
- Eagerness to learn
- Team player
- Positive thinking and attitude
- Able to drive
Now let's take you through what you will be doing. We will give you full training on every job and buddy you up with an experienced colleague to support you through your first few weeks.
Your responsibilities will include:
- Supporting the Store Manager with daily tasks
- You will be a key holder
- Driving sales and customer service
- Training and development of staff
- Supporting seasonal recruitment
- Inventory management
- Retail operations
- Assisting with merchandising and window displays
- Maintaining store standards and cleanliness
Social Environmental Responsibility (SER): We take our sustainability responsibility extremely seriously, and it is only with the full cooperation of every one of us that will ensure we deliver on our sustainability objectives. Below are 5 things we want you to build into your day-to-day responsibilities:
- Switch off lights when the space is not being used
- Switch off computers at the end of every day
- If possible, avoid bringing in one-use plastic water bottles
- Only fill up the kettle for the number of cups of hot drinks you are making
- Dispose of waste responsibly by using our recycling processes
Our location: We are located in Solihull and have good transport links.
Your working days and hours: This is a permanent, 37.5 hour-a-week contract. Actual days of work to be agreed upon and will include weekend availability scheduled through a rota. Our hours of work are 9.00 am to 5.00 pm. During our peak season, there is the option to uplift your hours.
When can you start: Immediately!
What about holidays? Your holiday entitlement is 28 days per year (including bank holidays, and pro-rated to hours worked).
Other things to look forward to include:
- Company induction and training
- Gaining retail management skills
- Opportunity for growth and promotion
- One day celebration leave
Monkhouse is committed to supporting, developing and promoting equality of opportunity and diversity in all our business activity. We value different perspectives and believe that diversity makes us stronger. We aim to provide an inclusive culture, free from discrimination and based on the values of dignity, courtesy and respect. We believe that everyone has the right to be treated in accordance with these values.
This job description is a tool to help both the Company and the individual understand the main responsibilities of the role. It is not intended to be an exhaustive or complete list of all possible tasks. Everyone is expected to be flexible in their approach and to take on tasks as reasonably requested. The Company reserves the right to change the tasks and responsibilities of the role according to business need.
Please submit your application as directed on this website. If you have any questions or would like to discuss the role before applying please contact us at recruitment@banner.co.uk.
Assistant Store Manager in Solihull employer: Monkhouse Schoolwear
Monkhouse Schoolwear is an exceptional employer, dedicated to fostering a supportive and inclusive work environment in Solihull. With a strong commitment to employee growth through extensive training and development opportunities, we empower our team members to thrive in their retail careers while actively contributing to our ambitious sustainability goals. Join us to be part of a progressive company that values diversity and promotes a culture of respect and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager in Solihull
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Monkhouse Schoolwear, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Monkhouse Schoolwear!
We think you need these skills to ace Assistant Store Manager in Solihull
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Monkhouse Schoolwear, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Monkhouse Schoolwear and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Monkhouse Schoolwear that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Monkhouse Schoolwear
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
