Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and inspire our retail teams to achieve sales goals and deliver exceptional customer service.
- Company: Monica Vinader is a sustainable luxury jewellery brand focused on accessibility and community.
- Benefits: Enjoy a dynamic work environment, opportunities for personal growth, and travel across the UK.
- Why this job: Join a passionate team dedicated to making luxury jewellery accessible and fostering meaningful relationships.
- Qualifications: Experience in retail management, strong people skills, and a knack for data analysis are essential.
- Other info: Regular travel required; embrace a fast-paced, collaborative culture.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Uk Retail Manager role at Monica Vinader
Join to apply for the Uk Retail Manager role at Monica Vinader
Job Title: UK Retail Manager
Location: London Head Office with travel requirements throughout the UK
Reporting To: General Manager Global Retail
Who we are
At Monica Vinader, we’re on a mission to prove that buying better, wearing longer and doing better don’t have to be mutually exclusive. From our commitment to making the most sustainable jewellery we can using precious materials, to the timeless style and endless versatility of our pieces, we are driven to making everyday fine jewellery accessible and affordable.
We are digital first, customer obsessed, female led and inclusive, focused on creating meaningful relationships with our community, who we owe our success to. We are looking for someone special to join our team to help us make luxury something we can all enjoy everyday.
Where we need your help
We have all the makings of an iconic brand – beautiful products that are timeless and designed to last, service that exceeds our customers expectations, a passionate founder that cares deeply about doing what is right and a loyal and growing community who advocate for us.
This exciting opportunity as UK Retail Manager involves leading the charge for our retail business\’s success. A fantastic chance to really boost our retail business and build on what we\’ve already accomplished.
You\’ll be a leader and coach to our boutique and concession managers, directly managing the UK retail teams. You’ll ensure effective communication and goal achievement through regular store visits and individual 1:1s. You will also oversee an Area Manager and work closely with Retail Operations and Brand Marketing teams, offering valuable insights to head office based on the store teams\’ experience.You’ll view decisions through the lens of our store management teams and provide feedback to the relevant head office teams.
What you’ll do
Commercial
- Maximise UK retail sales performance, keeping a close eye on KPIs and actively seeking ways to improve
- Lead the financial management of UK retail locations, controlling costs and driving growth within budgets
- Support our Boutique and Concession managers to drive sales and achieve targets using incentive based and performance management tools as required
- Work strategically with the GM, Global retail to execute the retail strategy, drive retail initiatives and deliver store openings
- Utilise data analysis to evaluate performance and strategically identify opportunities for growth
People Management
- Lead a team of Area Manager, Boutique and Concession Managers, ensuring all locations are delivering to the highest standards of service in line with business values and addressing any issues as they arise
- Development of our retail teams, supporting their personal development through 1:1s, coaching and regular performance reviews for direct reports and ensuring they are coaching and developing their team members to achieve performance goals
- Guide, train, coach and support the Boutique and Concession Managers in their roles and ensure all aspects of the Boutique and Concession are being managed effectively in line with policies and procedures
- Carry out regular store visits, engaging with the teams to provide real time feedback to stakeholders as required
- Provide guidance and support with Employee Relations issues working with the People and Culture Team to actively address escalations
- Identify recruitment needs across the UK Retail network, succession plan for growth and support with the recruitment process for retail roles as required
Communication
- Establish clear and timely communication channels with the UK retail team, ensuring initiatives are understood and implemented confidently.
- Provide hands-on coaching and consistent feedback to foster development and drive high performance.
- Lead the planning and execution of annual manager meetings
Clienteling and Events
- Proactively identify opportunities for the UK retail activation calendar, working with the Retail Marketing Team to plan and guide the Boutique and Concession Managers to execute event & partnership opportunities
- Plan and execute a commercial approach to clienteling, reviewing data regularly to refine approach and drive repeat business
Operations
- Ensure weekly and monthly operational tasks are executed to deadline across UK retail locations
- Support the teams to drive inventory accuracy results, providing on the job training support where needed to drive improvement and completing ad hoc checks when required
- Implement operational procedures and check compliance across retail locations as directed by Head of Global Retail Operations
- Responsible for ensuring all locations are adequately staffed with absence and annual leave effectively managed
- Ensure policy compliance across all UK retail employees
Training
- Work with the Retail Training Manager to support the delivery of all training and initiatives, ensuring compliance from UK retail locations
- Ensure the teams are trained to deliver a customer obsessed approach at all times
- Proactively review the selling process and identify lost conversion opportunities, feeding back to the Commercial team to drive improvements
What you’ll bring
- Experience in a multisite field based retail role
- Exceptional experience in people management, natural at leading and coaching people, and you can handle any employee issues that pop up
- Ability to coach and inspire others through your interactions and develop people in their retail role
- You are a people person, a brand ambassador and find it easy to build rapport and relationships
- You know how and when to flex your management style to get the best out of any situation
- You\’re good with data, KPIs, and budgets. Strong analytical skills with the ability to interpret data quickly
- You have an eye for detail and a commercial mindset with a track record of improving sales and profitability and managing budgets.
- You\’re proactive, solution-oriented, and can handle a fast-paced environment
- Flexible and adaptable approach with an ability to collaborate across all levels
- Ability to travel frequently throughout the UK
To be successful at Monica Vinader…
- Are hands-on, solutions-focused, and entrepreneurial
- Collaborate openly with humility, honesty, and humour
- Embrace learning, teaching, and personal growth
- Stay resilient, adaptable, and self-motivated in a creative environment
- Speak up when you don’t know—and act fast to figure it out
Additional Requirements
Ability to document your authorisation to work in the United Kingdom.
Weekend working may be required.
Travel Requirements
Regular travel to our UK Retail Locations will be required
Our Aims and Values
Our mission is to be the leading accessible luxury brand, by delivering outstanding quality, design and customer service. We are:
Customer Obsessed
Our customers are at the core of everything we do. We will always deliver an outstanding and personal experience to them every time they interact with us, to ensure their ongoing support and loyalty.
Caring
We treat people with respect, as we would want to be treated. We are apolitical and assume good intentions in others. We are open and honest with each other while ensuring we take an empathetic and supportive approach.
Fast Paced
We are passionate about what we do, and we want to reach as many customers as fast as we can. We combine focus with pragmatism and flexibility so that we can move at pace in whichever direction we need to take.
Exceptional
We have a relentless desire to continually learn and improve to ensure our products and approach are exceptional. Our tenacity, high standards and attention to detail give us a competitive advantage.
Commercial
We focus hard on facts and approach things in a logical, rational and analytical way. We challenge each other to make sure we make decisions and take actions that create value for our business and our customers.
Monica Vinader as a global business makes the following inclusive culture pledge:
Our jewellery is for everyone and so is our community. Together, we will continue to implement sustainable changes to ensure that career opportunities and progression are open to all. We commit to celebrating the diverse voices of our employees, partners, and the customers we serve.
This job description is not intended to be an exhaustive list of duties to be performed by the employee. This job description may be altered to reflect the business needs of the company.
Monica Vinader as a global business makes the following inclusive culture pledge:
Our jewellery is for everyone and so is our community.
Together, we will continue to implement sustainable changes to ensure that career opportunities and progression are open to all.
We commit to celebrating the diverse voices of our employees, partners, and the customers we serve
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales and Business Development
-
Industries
Retail Luxury Goods and Jewelry
Referrals increase your chances of interviewing at Monica Vinader by 2x
Sign in to set job alerts for “Retail Manager” roles.
London, England, United Kingdom 3 weeks ago
London, England, United Kingdom 4 days ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 6 days ago
London, England, United Kingdom 1 week ago
Supervisor – Central London Flagship 30 Hrs (NEW STORE OPENING)
London, England, United Kingdom 2 weeks ago
ASSISTANT STORE MANAGER- KIDS (40 hours, Oxford St)
London, England, United Kingdom 5 days ago
London, England, United Kingdom 1 month ago
Assistant Store Manager – Central London (NEW FLAGSHIP STORE OPENING)
London, England, United Kingdom 3 weeks ago
London, England, United Kingdom 3 weeks ago
London, England, United Kingdom 3 weeks ago
Store Manager – Central London (NEW FLAGSHIP STORE OPENING)
London, England, United Kingdom 3 weeks ago
London, England, United Kingdom 2 days ago
Greater London, England, United Kingdom 1 week ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 2 days ago
London, England, United Kingdom 2 weeks ago
Retail Sales Manager, Footwear Department, Selfridges London
London, England, United Kingdom 2 months ago
Assistant Store Manager – South Central London
Streatham, England, United Kingdom 2 weeks ago
Greater London, England, United Kingdom 2 weeks ago
Richmond Upon Thames, England, United Kingdom 1 day ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 18 hours ago
London, England, United Kingdom 2 months ago
London, England, United Kingdom 1 day ago
London, England, United Kingdom 16 hours ago
London, England, United Kingdom 3 weeks ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 1 week ago
Store Manager – Pop up London (Freelancers)
London, England, United Kingdom 1 week ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 4 days ago
Stratford, England, United Kingdom 1 week ago
Bromley, England, United Kingdom 1 week ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Uk Retail Manager employer: Monica Vinader
Contact Detail:
Monica Vinader Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Uk Retail Manager
✨Tip Number 1
Familiarise yourself with Monica Vinader's brand values and mission. Understanding their commitment to sustainability and customer obsession will help you align your responses during interviews, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Network within the retail industry, especially with professionals who have experience in luxury goods. Attend relevant events or join online forums to connect with others who can provide insights about the company culture and expectations for the UK Retail Manager role.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams and improved sales performance in previous roles. Highlight your analytical skills and ability to interpret data, as these are crucial for maximising retail sales at Monica Vinader.
✨Tip Number 4
Demonstrate your understanding of clienteling and event planning by researching successful retail activations in the luxury sector. Be ready to share innovative ideas on how you would enhance the customer experience and drive repeat business in your potential role.
We think you need these skills to ace Uk Retail Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, particularly in a multi-site environment. Emphasise your people management skills and any achievements related to sales performance and team development.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the brand and its mission. Discuss how your values align with Monica Vinader's commitment to sustainability and customer obsession. Use specific examples from your past roles to demonstrate your leadership and coaching abilities.
Highlight Analytical Skills: Given the importance of data analysis in this role, ensure you mention your experience with KPIs and budget management. Provide examples of how you've used data to drive sales and improve performance in previous positions.
Showcase Communication Skills: Since effective communication is key for this position, highlight your experience in establishing clear communication channels within teams. Mention any successful initiatives you've led that required collaboration across different departments.
How to prepare for a job interview at Monica Vinader
✨Show Your Passion for Sustainable Luxury
Monica Vinader is all about sustainable jewellery, so make sure to express your enthusiasm for eco-friendly practices and how you can contribute to their mission of making luxury accessible. Share any relevant experiences or ideas you have that align with their values.
✨Demonstrate Your People Management Skills
As a UK Retail Manager, you'll be leading teams. Be prepared to discuss your experience in coaching and developing others. Use specific examples to illustrate how you've successfully managed teams, resolved conflicts, and fostered a positive work environment.
✨Know Your KPIs and Data Analysis
This role requires a strong understanding of sales performance and data analysis. Brush up on key performance indicators relevant to retail and be ready to discuss how you've used data to drive sales and improve profitability in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and adaptability. Think of scenarios where you've had to make quick decisions or adapt strategies in a fast-paced environment. Highlight your proactive approach and solutions-focused mindset.
