Monica Vinader is seeking a Seasonal Customer Care Associate to join our Strand, London office. You will handle enquiries across orders, deliveries, returns and repairs via phone, webchat, WhatsApp, email and social channels and play a key role in delivering luxury service.
You’ll work within the Customer Care team, collaborating with colleagues to meet SLAs and KPIs for quality of conversation, speed of service and data accuracy while supporting peak periods and ensuring data protection
#J-18808-Ljbffr
Seasonal Luxury Customer Care Specialist — London employer: Monica Vinader
Monica Vinader is an exceptional employer that fosters a dynamic and collaborative work culture, particularly for the Strategic Regional Merchandiser role. With a focus on employee growth and development, the company offers unique opportunities to engage with cross-functional teams in a vibrant London setting, all while enjoying the flexibility of hybrid working arrangements. Join us to be part of a brand that values innovation and empowers its employees to make impactful contributions.
