At a Glance
- Tasks: Drive sales and deliver exceptional customer experiences in a fast-paced retail environment.
- Company: Join Monica Vinader, a pioneering luxury jewellery brand committed to sustainability and inclusivity.
- Benefits: Competitive pay, supportive team culture, and opportunities for personal growth.
- Other info: Dynamic work environment with a commitment to diversity and career progression.
- Why this job: Be part of a brand that empowers people and redefines modern jewellery.
- Qualifications: Customer-focused attitude, excellent communication skills, and teamwork spirit.
The predicted salary is between 22000 - 28000 £ per year.
Location: Edinburgh
Hours: 32 Hours
Reporting into: Boutique Manager
Who we are
At Monica Vinader, we believe luxury should be empowering, long-lasting and responsibly made. Guided by integrity, craftsmanship and innovation, our goal is to elevate people’s lives by opening access to a more beautiful world. From crafting consciously with recycled precious metals and ethically sourced materials, to designing enduring, versatile pieces made to be layered, loved and lived in every day, we are redefining what modern jewellery can be. We create jewellery that marks moments, tells stories and becomes part of who you are, all while making responsible luxury more accessible. Our commitment to sustainability, innovation and positive impact continues to be recognised across the industry.
We are proud to have received:
- Responsible Jewellery Brand, 2026
- Country & Town House Responsible Luxury Business of the Year, 2025 & 2026
- Positive Luxury Top 50 Inspiring Workplaces (UK & NI), 2024
With a global footprint across physical retail, e-commerce and trusted partners, we put our community at the heart of everything we do. Proudly female-founded and inclusive, we build meaningful relationships with the people who wear and love our jewellery.
We are looking for a Sales Associate to join us as we continue this journey and help us shape what the future of modern jewellery can and should be.
Where we need your help
We have all the makings of an iconic brand - beautiful products that are timeless and designed to last, service that exceeds our customers' expectations, a passionate founder that cares deeply about doing what is right and a loyal and growing community who advocate for us.
What you’ll do
- Driving Sales and Exceptional Customer Experience
- Achieve individual sales and KPI targets through delivering exceptional service to customers
- Demonstrate exceptional product knowledge and passion for Monica Vinader values and vision
- Deliver in store services with confidence (eg: engraving, welding and aftercare)
- Supporting the Team
- Comply with Monica Vinader company policies and procedures at all times
- Follow guidelines and instruction to efficiently deal with concession tasks in a fast paced environment
- Exceptional personal grooming and presentation
- Delivering Efficiency
- Support the management team to deliver operational tasks (eg: stock takes, visual merchandising guidelines, stock deliveries)
What you’ll bring
- A customer first attitude and a desire to drive sales
- Excellent communication and interpersonal skills
- Prepared to go the extra mile to ensure customer expectations are achieved
- Ability to work as part of a team
- Ability to work well under pressure in a fast paced environment
- Positive, proactive and able to work to direction
To be successful at Monica Vinader, it helps if you...
- Are hands-on, solutions-focused, and entrepreneurial
- Collaborate openly with humility, honesty, and humour
- Embrace learning, teaching, and personal growth
- Stay resilient, adaptable, and self-motivated in a creative environment
- Speak up when you don’t know - and act fast to figure it out
Additional Requirements
- Ability to document your authorisation to work in the United Kingdom.
- Travel to our other Boutiques and Concessions may be required.
Our Aims and Values
Our mission is to be the leading accessible luxury brand, by delivering outstanding quality, design and customer service.
- Customer Obsessed - We put our customers at the centre of every decision and deliver thoughtful, personal experiences.
- Caring - We act with respect and empathy for people, communities, and the planet.
- Fast Paced - We move with focus and flexibility to make progress quickly and decisively.
- Exceptional - We hold ourselves to high standards and are always learning, improving, and raising the bar.
- Commercial - We make smart, data-led decisions that create long-term value for the business and our customers.
Monica Vinader as a global business makes the following inclusive culture pledge: Our jewellery is for everyone and so is our community. Together, we will continue to implement sustainable changes to ensure that career opportunities and progression are open to all. We commit to celebrating the diverse voices of our employees, partners, and the customers we serve.
Sales Associate Retail (Edinburgh) · Edinburgh Boutique employer: Monica Vinader
At Monica Vinader, we pride ourselves on being an empowering and inclusive employer, where our Sales Associates play a vital role in delivering exceptional customer experiences in our Edinburgh Boutique. With a strong commitment to sustainability and craftsmanship, we offer a vibrant work culture that fosters personal growth and development, alongside competitive benefits and the opportunity to be part of a brand that is redefining luxury jewellery. Join us in shaping the future of modern jewellery while being part of a supportive community that values integrity and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate Retail (Edinburgh) · Edinburgh Boutique
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Monica Vinader's values and products. Show us that you’re not just another candidate, but someone who genuinely connects with our mission of responsible luxury.
✨Tip Number 2
Practice your sales pitch! Think about how you would sell our jewellery to a customer. Highlight your passion for the products and how you can create exceptional experiences. We want to see that customer-first attitude in action!
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have. This can give you insider knowledge and show us that you’re proactive and engaged.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team. Don’t forget to follow up after applying; a little persistence goes a long way!
We think you need these skills to ace Sales Associate Retail (Edinburgh) · Edinburgh Boutique
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for Monica Vinader shine through! Share why you love our jewellery and how it resonates with you. We want to see that you’re genuinely excited about being part of our team.
Tailor Your CV:Make sure your CV is tailored to the Sales Associate role. Highlight your customer service experience and any sales achievements. We’re looking for someone who can drive sales and create exceptional experiences, so make that clear!
Be Authentic:Don’t be afraid to show your personality in your application. We value authenticity and want to know the real you. Share your story and what makes you unique – it could be the thing that sets you apart from other candidates!
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our brand while you’re at it!
How to prepare for a job interview at Monica Vinader
✨Know the Brand Inside Out
Before your interview, dive deep into Monica Vinader's values and mission. Understand their commitment to sustainability and luxury. This knowledge will not only impress but also show that you resonate with their ethos.
✨Showcase Your Customer Service Skills
Prepare examples of how you've gone above and beyond for customers in previous roles. Highlight your ability to create exceptional experiences, as this is key for a Sales Associate position.
✨Demonstrate Team Spirit
Be ready to discuss how you work well in a team. Share instances where collaboration led to success, as teamwork is crucial in a fast-paced retail environment like theirs.
✨Dress to Impress
Given the luxury nature of the brand, ensure your personal grooming and presentation are on point. Dress smartly and reflect the brand's aesthetic to make a strong first impression.
