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- Tasks: Engage customers and drive sales while delivering exceptional service in a fast-paced retail environment.
- Company: Join Monica Vinader, a leader in sustainable jewellery, committed to style and accessibility.
- Benefits: Enjoy generous discounts, a pension scheme, paid volunteering days, and private healthcare.
- Why this job: Be part of a passionate team making luxury jewellery accessible and enjoy a creative work culture.
- Qualifications: Customer-focused attitude, excellent communication skills, and ability to thrive under pressure are essential.
- Other info: Opportunities for personal growth and development in a supportive, female-led environment.
Job Title: Sales Associate
Location: Bicester Village
Hours: 24
Reporting into: Boutique Manager
Who we are
At Monica Vinader, we’re on a mission to prove that buying better, wearing longer and doing better don’t have to
be mutually exclusive. From our commitment to making the most sustainable jewellery we can using precious
materials, to the timeless style and endless versatility of our pieces, we are driven to making everyday fine
jewellery accessible and affordable.
And don’t just take our word for it, we are proud to be recognised in the industry through our recent awards,
proving we are leading the way in sustainable jewellery:
● Queen\’s Award for Enterprise: Sustainable Development 2022
● Ethical Sustainable Jewellery Business of the year 2023, Retail Jeweller
● Best Sustainable Watch/Jewellery Brand, 2024, Country and Town House
● Top 50 Inspiring Workplaces (UK and NI), 2024, Inspiring Workplaces
● Responsible Business of the Year, 2025, Positive Luxury
We are digital first, customer obsessed, female led and inclusive, focused on creating meaningful relationships
with our community, who we owe our success to. We are looking for someone special to join our team to help us
make luxury something we can all enjoy everyday.
Where we need your help
We have all the makings of an iconic brand – beautiful products that are timeless and designed to last, service
that exceeds our customers expectations, a passionate founder that cares deeply about doing what is right and
a loyal and growing community who advocate for us.
What you’ll do
Driving Sales and Exceptional Customer Experience
● Achieve individual sales and KPI targets through delivering exceptional service to customers
● Demonstrate exceptional product knowledge and passion for Monica Vinader values and vision
● Deliver in store services with confidence (eg: engraving and aftercare)
Supporting the Team
● Comply with Monica Vinader company policies and procedures at all times
● Follow guidelines and instruction to efficiently deal with concession tasks in a fast paced environment
● Exceptional personal grooming and presentation
Delivering Efficiency
● Support the management team to deliver operational tasks (eg: stock takes, visual merchandising
guidelines, stock deliveries)
What you’ll bring
● A customer first attitude and a desire to drive sales
● Excellent communication and interpersonal skills
● Prepared to go the extra mile to ensure customer expectations are achieved
● Ability to work as part of a team
● Ability to work well under pressure in a fast paced environment
● Positive, proactive and able to work to direction
To be successful at Monica Vinader…
● You are a doer
● You’re a team player
● You’re humble
● You are honest, straightforward and transparent
● You are a good teacher/mentor (approachable and accessible)
● You want to get your hands dirty
● You solve problems
● You are resilient
● You are flexible
● You are entrepreneurial, smart, and passionate
● If you don\’t know something, you say so. Then go figure it out quickly
● You love working in a creative environment
● You have a sense of humour
● You are an insatiable learner
Company Benefits
● Generous staff discount for personal use and friends and family discount code
● Workplace pension scheme
● Paid volunteering days to support charitable causes
● Perkbox flexi points every month for discounts with other brands
● Length of service awards for key milestones one, three, five and ten years
● Tech scheme and cycle to work scheme
● Financial Assistance – Loan / Advance payments
● Private healthcare
● Life Assurance
● Employee Assistance Programme 24/7
Additional Requirements
Ability to document your authorisation to work in the United Kingdom.
Travel Requirements
Travel to our other Boutiques and Concessions may be required
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Sales Associate (24 hours) Bicester Village Retail (Bicester Village) · Bicester Village employer: Monica Vinader
Contact Detail:
Monica Vinader Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate (24 hours) Bicester Village Retail (Bicester Village) · Bicester Village
✨Tip Number 1
Familiarise yourself with Monica Vinader's brand values and sustainable practices. Understanding their commitment to sustainability will help you connect with the team and demonstrate your alignment with their mission during the interview.
✨Tip Number 2
Prepare to showcase your customer service skills by thinking of specific examples where you've gone above and beyond for a customer. This will highlight your customer-first attitude, which is crucial for a Sales Associate role.
✨Tip Number 3
Research the latest trends in fine jewellery and be ready to discuss them. Showing that you're knowledgeable about the industry will impress the hiring team and demonstrate your passion for the products you'll be selling.
✨Tip Number 4
Practice your communication skills by engaging in mock interviews with friends or family. Being able to articulate your thoughts clearly and confidently will help you stand out as a strong candidate for the position.
We think you need these skills to ace Sales Associate (24 hours) Bicester Village Retail (Bicester Village) · Bicester Village
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Monica Vinader's mission and values. Highlight your understanding of their commitment to sustainability and customer experience in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in sales and customer service. Emphasise any previous roles where you demonstrated exceptional product knowledge or achieved sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your customer-first attitude. Mention specific examples of how you've gone the extra mile for customers in past roles.
Showcase Teamwork Skills: In your application, highlight experiences where you successfully worked as part of a team. Mention how you contributed to achieving team goals and supported colleagues in a fast-paced environment.
How to prepare for a job interview at Monica Vinader
✨Show Your Passion for the Brand
Before the interview, take some time to learn about Monica Vinader's values and mission. Be ready to express why you admire their commitment to sustainability and how it aligns with your own values. This will demonstrate your genuine interest in the brand.
✨Prepare for Customer Scenarios
Think of examples from your past experiences where you provided exceptional customer service or resolved a challenging situation. Be prepared to discuss these scenarios during the interview, as they will highlight your customer-first attitude and problem-solving skills.
✨Demonstrate Team Spirit
Since the role requires working as part of a team, be ready to share examples of how you've collaborated with others in previous jobs. Highlight your ability to support colleagues and contribute positively to a team environment.
✨Dress to Impress
Given the emphasis on personal grooming and presentation, make sure to dress smartly for the interview. Choose an outfit that reflects the brand's style while also showcasing your professionalism. First impressions matter!
