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- Tasks: Drive sales and deliver exceptional customer experiences in a fast-paced environment.
- Company: Monica Vinader is a sustainable luxury jewellery brand committed to making fine jewellery accessible.
- Benefits: Enjoy generous staff discounts, paid volunteering days, and a workplace pension scheme.
- Why this job: Join a female-led, inclusive team focused on creativity and community engagement.
- Qualifications: A customer-first attitude, excellent communication skills, and a proactive approach are essential.
- Other info: Opportunities for travel to other boutiques and a commitment to diversity and sustainability.
The predicted salary is between 12000 - 16000 £ per year.
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Join to apply for the Sales Associate (24 hours) role at Monica Vinader
Job Title: Sales Associate
Location: Bicester Village
Hours: 24
Reporting into: Boutique Manager
Who we are
At Monica Vinader, we’re on a mission to prove that buying better, wearing longer and doing better don’t have to
be mutually exclusive. From our commitment to making the most sustainable jewellery we can using precious
materials, to the timeless style and endless versatility of our pieces, we are driven to making everyday fine
jewellery accessible and affordable.
And don’t just take our word for it, we are proud to be recognised in the industry through our recent awards,
Proving We Are Leading The Way In Sustainable Jewellery
- Queen\’s Award for Enterprise: Sustainable Development 2022
- Ethical Sustainable Jewellery Business of the year 2023, Retail Jeweller
- Best Sustainable Watch/Jewellery Brand, 2024, Country and Town House
- Top 50 Inspiring Workplaces (UK and NI), 2024, Inspiring Workplaces
- Responsible Business of the Year, 2025, Positive Luxury
We are digital first, customer obsessed, female led and inclusive, focused on creating meaningful relationships
with our community, who we owe our success to. We are looking for someone special to join our team to help us
make luxury something we can all enjoy everyday.
Where we need your help
We have all the makings of an iconic brand – beautiful products that are timeless and designed to last, service
that exceeds our customers expectations, a passionate founder that cares deeply about doing what is right and
a loyal and growing community who advocate for us.
What you’ll do
Driving Sales and Exceptional Customer Experience
- Achieve individual sales and KPI targets through delivering exceptional service to customers
- Demonstrate exceptional product knowledge and passion for Monica Vinader values and vision
- Deliver in store services with confidence (eg: engraving and aftercare)
Supporting the Team
- Comply with Monica Vinader company policies and procedures at all times
- Follow guidelines and instruction to efficiently deal with concession tasks in a fast paced environment
- Exceptional personal grooming and presentation
Delivering Efficiency
- Support the management team to deliver operational tasks (eg: stock takes, visual merchandising
guidelines, stock deliveries)
What you’ll bring
- A customer first attitude and a desire to drive sales
- Excellent communication and interpersonal skills
- Prepared to go the extra mile to ensure customer expectations are achieved
- Ability to work as part of a team
- Ability to work well under pressure in a fast paced environment
- Positive, proactive and able to work to direction
To be successful at Monica Vinader…
- You are a doer
- You’re a team player
- You’re humble
- You are honest, straightforward and transparent
- You are a good teacher/mentor (approachable and accessible)
- You want to get your hands dirty
- You solve problems
- You are resilient
- You are flexible
- You are entrepreneurial, smart, and passionate
- If you don\’t know something, you say so. Then go figure it out quickly
- You love working in a creative environment
- You have a sense of humour
- You are an insatiable learner
Company Benefits
- Generous staff discount for personal use and friends and family discount code
- Workplace pension scheme
- Paid volunteering days to support charitable causes
- Perkbox flexi points every month for discounts with other brands
- Length of service awards for key milestones one, three, five and ten years
- Tech scheme and cycle to work scheme
- Financial Assistance – Loan / Advance payments
- Private healthcare
- Life Assurance
- Employee Assistance Programme 24/7
Additional Requirements
Ability to document your authorisation to work in the United Kingdom.
Travel Requirements
Travel to our other Boutiques and Concessions may be required
Monica Vinader as a global business makes the following inclusive culture pledge:
Our jewellery is for everyone and so is our community.
Together, we will continue to implement sustainable changes to ensure that career opportunities and progression are open to all.
We commit to celebrating the diverse voices of our employees, partners, and the customers we serve
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales and Business Development
-
Industries
Retail Luxury Goods and Jewelry
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Sales Associate (24 hours) employer: Monica Vinader
Contact Detail:
Monica Vinader Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate (24 hours)
✨Tip Number 1
Familiarise yourself with Monica Vinader's brand values and product offerings. Understanding their commitment to sustainability and customer experience will help you connect with the team during your interview.
✨Tip Number 2
Prepare to showcase your customer service skills by thinking of examples where you've gone above and beyond for a customer. This aligns perfectly with their customer-first attitude.
✨Tip Number 3
Demonstrate your ability to work in a fast-paced environment by sharing experiences from previous roles where you successfully managed multiple tasks under pressure.
✨Tip Number 4
Show your enthusiasm for learning and growth. Mention any relevant training or personal development initiatives you've undertaken, as they value insatiable learners who are proactive.
We think you need these skills to ace Sales Associate (24 hours)
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to understand Monica Vinader's mission and values. Familiarise yourself with their commitment to sustainability and customer experience, as this will help you tailor your application to reflect their ethos.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous sales or customer service experience. Mention specific achievements or situations where you exceeded sales targets or provided exceptional customer service, as these are key aspects of the role.
Showcase Your Passion: Express your enthusiasm for the brand and its products in your application. Discuss why you admire Monica Vinader and how you can contribute to their mission of making luxury accessible and sustainable.
Tailor Your Application: Make sure to customise your CV and cover letter for this specific role. Use keywords from the job description, such as 'customer first attitude' and 'team player', to demonstrate that you are a perfect fit for the Sales Associate position.
How to prepare for a job interview at Monica Vinader
✨Show Your Passion for the Brand
Before the interview, take some time to learn about Monica Vinader's values and mission. Be ready to express why you admire their commitment to sustainability and how it resonates with your own values. This will demonstrate your genuine interest in the brand.
✨Prepare for Customer Scenarios
Think of examples from your past experiences where you provided exceptional customer service or resolved a challenging situation. Be prepared to discuss these scenarios during the interview, as they will highlight your ability to drive sales and enhance customer experience.
✨Emphasise Teamwork and Flexibility
Monica Vinader values team players who can adapt to a fast-paced environment. Share examples of how you've successfully worked in a team and how you handle pressure. This will show that you can contribute positively to their collaborative culture.
✨Dress to Impress
As a Sales Associate in a luxury retail environment, personal grooming and presentation are crucial. Dress smartly and ensure your appearance reflects the brand's image. This will not only make a good impression but also show that you understand the importance of aesthetics in the luxury market.