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- Tasks: Engage customers and drive sales while delivering exceptional service in a fast-paced environment.
- Company: Join Monica Vinader, a leader in sustainable jewellery, committed to style and accessibility.
- Benefits: Enjoy generous staff discounts, paid volunteering days, and a workplace pension scheme.
- Why this job: Be part of a passionate team in a creative environment that values sustainability and community.
- Qualifications: Customer-focused attitude, excellent communication skills, and ability to thrive under pressure.
- Other info: Opportunities for personal growth and development in a supportive, female-led company.
Job Title: Sales Associate
Location: Edinburgh
Hours: 16
Reporting into: Boutique Manager
Who we are
At Monica Vinader, we’re on a mission to prove that buying better, wearing longer and doing better don’t have to
be mutually exclusive. From our commitment to making the most sustainable jewellery we can using precious
materials, to the timeless style and endless versatility of our pieces, we are driven to making everyday fine
jewellery accessible and affordable.
And don’t just take our word for it, we are proud to be recognised in the industry through our recent awards,
proving we are leading the way in sustainable jewellery:
● Queen\’s Award for Enterprise: Sustainable Development 2022
● Ethical Sustainable Jewellery Business of the year 2023, Retail Jeweller
● Best Sustainable Watch/Jewellery Brand, 2024, Country and Town House
● Top 50 Inspiring Workplaces (UK and NI), 2024, Inspiring Workplaces
● Responsible Business of the Year, 2025, Positive Luxury
We are digital first, customer obsessed, female led and inclusive, focused on creating meaningful relationships
with our community, who we owe our success to. We are looking for someone special to join our team to help us
make luxury something we can all enjoy everyday.
Where we need your help
We have all the makings of an iconic brand – beautiful products that are timeless and designed to last, service
that exceeds our customers expectations, a passionate founder that cares deeply about doing what is right and
a loyal and growing community who advocate for us.
What you’ll do
Driving Sales and Exceptional Customer Experience
● Achieve individual sales and KPI targets through delivering exceptional service to customers
● Demonstrate exceptional product knowledge and passion for Monica Vinader values and vision
● Deliver in store services with confidence (eg: engraving and aftercare)
Supporting the Team
● Comply with Monica Vinader company policies and procedures at all times
● Follow guidelines and instruction to efficiently deal with concession tasks in a fast paced environment
● Exceptional personal grooming and presentation
Delivering Efficiency
Monica Vinader Ltd, Holkham Studios, Longlands, Holkham Park, Wells-next-the-Sea,
Norfolk, NR23 1SH
www.monicavinader.com
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● Support the management team to deliver operational tasks (eg: stock takes, visual merchandising
guidelines, stock deliveries)
What you’ll bring
● A customer first attitude and a desire to drive sales
● Excellent communication and interpersonal skills
● Prepared to go the extra mile to ensure customer expectations are achieved
● Ability to work as part of a team
● Ability to work well under pressure in a fast paced environment
● Positive, proactive and able to work to direction
To be successful at Monica Vinader…
● You are a doer
● You’re a team player
● You’re humble
● You are honest, straightforward and transparent
● You are a good teacher/mentor (approachable and accessible)
● You want to get your hands dirty
● You solve problems
● You are resilient
● You are flexible
● You are entrepreneurial, smart, and passionate
● If you don\’t know something, you say so. Then go figure it out quickly
● You love working in a creative environment
● You have a sense of humour
● You are an insatiable learner
Company Benefits
● Generous staff discount for personal use and friends and family discount code
● Workplace pension scheme
● Paid volunteering days to support charitable causes
● Perkbox flexi points every month for discounts with other brands
● Length of service awards for key milestones one, three, five and ten years
● Tech scheme and cycle to work scheme
● Financial Assistance – Loan / Advance payments
● Private healthcare
● Life Assurance
● Employee Assistance Programme 24/7
Additional Requirements
Ability to document your authorisation to work in the United Kingdom.
Travel Requirements
Travel to our other Boutiques and Concessions may be required
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Part time Sales Associate Edinburgh employer: Monica Vinader
Contact Detail:
Monica Vinader Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part time Sales Associate Edinburgh
✨Tip Number 1
Familiarise yourself with Monica Vinader's brand values and sustainable practices. Understanding their commitment to sustainability will not only help you align with their mission but also allow you to engage more meaningfully during interviews.
✨Tip Number 2
Prepare to showcase your customer service skills by thinking of specific examples where you've gone above and beyond for a customer. This will demonstrate your customer-first attitude, which is crucial for the Sales Associate role.
✨Tip Number 3
Research the latest trends in jewellery and fashion, particularly those related to sustainability. Being knowledgeable about current trends will help you connect with customers and show your passion for the products.
✨Tip Number 4
Practice your communication skills by engaging in conversations with friends or family about jewellery. This will help you articulate your thoughts clearly and confidently, which is essential for delivering exceptional customer experiences.
We think you need these skills to ace Part time Sales Associate Edinburgh
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to understand Monica Vinader's mission and values. Familiarise yourself with their commitment to sustainability and customer experience, as this will help you tailor your application to reflect their ethos.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous retail or customer service experience. Mention specific achievements related to sales targets or exceptional customer service to demonstrate your capability in driving sales and enhancing customer experiences.
Showcase Your Skills: Make sure to highlight your communication and interpersonal skills in your application. Provide examples of how you've worked well under pressure or contributed to a team, as these are key attributes they are looking for.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for the brand and the role. Mention why you want to work for Monica Vinader specifically and how your values align with theirs. This personal touch can make your application stand out.
How to prepare for a job interview at Monica Vinader
✨Show Your Passion for the Brand
Before the interview, take some time to learn about Monica Vinader's values and mission. Be ready to express why you admire their commitment to sustainable jewellery and how it resonates with your own values.
✨Demonstrate Exceptional Customer Service Skills
Prepare examples from your past experiences where you went above and beyond for a customer. Highlight your ability to create memorable shopping experiences, as this is crucial for a Sales Associate role.
✨Be Ready to Discuss Teamwork
Since the role requires working closely with others, think of instances where you successfully collaborated with a team. Emphasise your ability to support colleagues and contribute positively to a team environment.
✨Prepare for Fast-Paced Scenarios
Expect questions that assess how you handle pressure and fast-paced environments. Share specific examples of how you've managed multiple tasks efficiently while maintaining high standards of service.
