At a Glance
- Tasks: Drive sales and deliver exceptional customer experiences in a fast-paced retail environment.
- Company: Join Monica Vinader, a pioneering luxury jewellery brand committed to sustainability and inclusivity.
- Benefits: Gain valuable retail experience while working with beautiful, ethically crafted jewellery.
- Other info: Opportunity for personal growth in a supportive and dynamic environment.
- Why this job: Be part of a passionate team shaping the future of modern jewellery.
- Qualifications: Customer-focused attitude, excellent communication skills, and teamwork spirit.
The predicted salary is between 22000 - 28000 £ per year.
Location: Duke of York
Hours: 40Hrs - 6-month FTC
Reporting into: Boutique Manager
Who we are
At Monica Vinader, we believe luxury should be empowering, long-lasting and responsibly made. Guided by integrity, craftsmanship and innovation, our goal is to elevate people’s lives by opening access to a more beautiful world. From crafting consciously with recycled precious metals and ethically sourced materials, to designing enduring, versatile pieces made to be layered, loved and lived in every day, we are redefining what modern jewellery can be. We create jewellery that marks moments, tells stories and becomes part of who you are, all while making responsible luxury more accessible.
Our commitment to sustainability, innovation and positive impact continues to be recognised across the industry. We are proud to have received:
- Responsible Jewellery Brand, 2026 – Country & Town House
- Responsible Luxury Business of the Year, 2025 & 2026 – Positive Luxury
- Top 50 Inspiring Workplaces (UK & NI), 2024 – Inspiring Workplaces
With a global footprint across physical retail, e-commerce and trusted partners, we put our community at the heart of everything we do. Proudly female‑founded and inclusive, we build meaningful relationships with the people who wear and love our jewellery.
We are looking for a Sales Associate to join us temporarily as we continue this journey and help us shape what the future of modern jewellery can and should be.
Where we need your help
We have all the makings of an iconic brand – beautiful products that are timeless and designed to last, service that exceeds our customers’ expectations, a passionate founder that cares deeply about doing what is right and a loyal and growing community who advocate for us.
What you’ll do
- Driving Sales and Exceptional Customer Experience
- Achieve individual sales and KPI targets through delivering exceptional service to customers
- Demonstrate exceptional product knowledge and passion for Monica Vinader values and vision
- Deliver in‑store services with confidence (eg: engraving, welding and aftercare)
- Supporting the Team
- Comply with Monica Vinader company policies and procedures at all times
- Follow guidelines and instruction to efficiently deal with concession tasks in a fast‑paced environment
- Exceptional personal grooming and presentation
- Delivering Efficiency
- Support the management team to deliver operational tasks (eg: stock takes, visual merchandising guidelines, stock deliveries)
What you’ll bring
- A customer‑first attitude and a desire to drive sales
- Excellent communication and interpersonal skills
- Prepared to go the extra mile to ensure customer expectations are achieved
- Ability to work as part of a team
- Ability to work well under pressure in a fast‑paced environment
- Positive, proactive and able to work to direction
To be successful at Monica Vinader, it helps if you...
- Are hands‑on, solutions‑focused, and entrepreneurial
- Collaborate openly with humility, honesty, and humour
- Embrace learning, teaching, and personal growth
- Stay resilient, adaptable, and self‑motivated in a creative environment
- Speak up when you don’t know – and act fast to figure it out
Additional Requirements
- Ability to document your authorisation to work in the United Kingdom.
- Travel to our other Boutiques and Concessions may be required.
Our Aims and Values
Our mission is to be the leading accessible luxury brand, by delivering outstanding quality, design and customer service. We are:
- Customer Obsessed: We put our customers at the centre of every decision and deliver thoughtful, personal experiences.
- Caring: We act with respect and empathy for people, communities, and the planet.
- Fast Paced: We move with focus and flexibility to make progress quickly and decisively.
- Exceptional: We hold ourselves to high standards and are always learning, improving, and raising the bar.
- Commercial: We make smart, data‑led decisions that create long‑term value for the business and our customers.
Monica Vinader as a global business makes the following inclusive culture pledge: Our jewellery is for everyone and so is our community. Together, we will continue to implement sustainable changes to ensure that career opportunities and progression are open to all. We commit to celebrating the diverse voices of our employees, partners, and the customers we serve.
Sales Associate (6-month FTC) Retail (Duke of York) · Duke of York Boutique in London employer: Monica Vinader
Monica Vinader is an exceptional employer that prioritises employee growth and development within a vibrant retail environment on South Molton Street. With a strong emphasis on luxury service, our work culture fosters collaboration and innovation, providing team members with the opportunity to excel in their careers while delivering outstanding customer experiences. Join us to be part of a passionate team that values your contributions and supports your professional journey.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate (6-month FTC) Retail (Duke of York) · Duke of York Boutique in London
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Sales Associate (6-month FTC) Retail (Duke of York) · Duke of York Boutique in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to Monica Vinader:Don’t forget to personalise your application for Monica Vinader! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at Monica Vinader
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that Monica Vinader offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at Monica Vinader and contribute positively during your temporary stint.
