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For Companies At a Glance
- Tasks: Drive sales and deliver exceptional customer experiences in a fast-paced boutique.
- Company: Join Monica Vinader, a leading sustainable luxury jewellery brand.
- Benefits: Enjoy generous discounts, paid volunteering days, and a supportive work environment.
- Other info: Dynamic team culture with opportunities for personal and professional growth.
- Why this job: Be part of a mission to make luxury accessible and sustainable for everyone.
- Qualifications: Customer-focused attitude with excellent communication skills required.
The predicted salary is between 10 - 13 £ per hour.
Location: Duke of York Boutique
Hours: 24 hours per week
Reporting: Boutique Manager
Who we are
At Monica Vinader, we are on a mission to prove that buying better, wearing longer and doing better don’t have to be mutually exclusive. From our commitment to making the most sustainable jewellery we can using precious materials, to the timeless style and endless versatility of our pieces, we are driven to making everyday fine jewellery accessible and affordable.
We are proud to be recognised in the industry through our recent awards, proving we are leading the way in sustainable jewellery:
- Queen's Award for Enterprise: Sustainable Development 2022
- Ethical Sustainable Jewellery Business of the year 2023, Retail Jeweller
- Best Sustainable Watch/Jewellery Brand, 2024, Country and Town House
- Top 50 Inspiring Workplaces (UK and NI), 2024, Inspiring Workplaces
- Responsible Business of the Year, 2025, Positive Luxury
We are digital first, customer obsessed, female led and inclusive, focused on creating meaningful relationships with our community, who we owe our success to. We are looking for someone special to join our team to help us make luxury something we can all enjoy every day.
Where we need your help
We have all the makings of an iconic brand - beautiful products that are timeless and designed to last, service that exceeds our customers' expectations, a passionate founder that cares deeply about doing what is right and a loyal and growing community who advocate for us.
What you’ll do
- Achieve individual sales and KPI targets through delivering exceptional service to customers
- Demonstrate exceptional product knowledge and passion for Monica Vinader values and vision
- Deliver in store services with confidence (e.g. engraving and aftercare)
- Comply with Monica Vinader company policies and procedures at all times
- Follow guidelines and instruction to efficiently deal with concession tasks in a fast paced environment
- Exceptional personal grooming and presentation
- Support the management team to deliver operational tasks (e.g. stock takes, visual merchandising guidelines, stock deliveries)
What you’ll bring
- A customer first attitude and a desire to drive sales
- Excellent communication and interpersonal skills
- Prepared to go the extra mile to ensure customer expectations are achieved
- Ability to work as part of a team
- Ability to work well under pressure in a fast paced environment
- Positive, proactive and able to work to direction
To be successful at Monica Vinader...
- You are a doer
- You’re a team player
- You’re humble
- You are honest, straightforward and transparent
- You are a good teacher/mentor (approachable and accessible)
- You want to get your hands dirty
- You solve problems
- You are resilient
- You are flexible
- You are entrepreneurial, smart, and passionate
- If you don’t know something, you say so. Then go figure it out quickly
- You love working in a creative environment
- You have a sense of humour
- You are an insatiable learner
Company Benefits
- Generous staff discount for personal use and friends and family discount code
- Workplace pension scheme
- Paid volunteering days to support charitable causes
- Perkbox flexi points every month for discounts with other brands
- Length of service awards for key milestones one, three, five and ten years
- Tech scheme and cycle to work scheme
- Financial Assistance - Loan / Advance payments
- Private healthcare
- Life Assurance
- Employee Assistance Programme 24/7
Additional Requirements
- Ability to document your authorisation to work in the United Kingdom.
Travel Requirements
- Travel to our other Boutiques and Concessions may be required.
Our Aims and Values
Our mission is to be the leading accessible luxury brand, by delivering outstanding quality, design and customer service. We are:
- Customer Obsessed: Our customers are at the core of everything we do. We will always deliver an outstanding and personal experience to them every time they interact with us, to ensure their ongoing support and loyalty.
- Caring: We treat people with respect, as we would want to be treated. We are apolitical and assume good intentions in others. We are open and honest with each other while ensuring we take an empathetic and supportive approach.
- Fast Paced: We are passionate about what we do, and we want to reach as many customers as fast as we can. We combine focus with pragmatism and flexibility so that we can move at pace in whichever direction we need to take.
- Exceptional: We have a relentless desire to continually learn and improve to ensure our products and approach are exceptional. Our tenacity, high standards and attention to detail give us a competitive advantage.
- Commercial: We focus hard on facts and approach things in a logical, rational and analytical way. We challenge each other to make sure we make decisions and take actions that create value for our business and our customers.
Monica Vinader as a global business makes the following inclusive culture pledge: Our jewellery is for everyone and so is our community. Together, we will continue to implement sustainable changes to ensure that career opportunities and progression are open to all. We commit to celebrating the diverse voices of our employees, partners, and the customers we serve.
This job description is not intended to be an exhaustive list of duties to be performed by the employee. This job description may be altered to reflect the business needs of the company.
Sales Associate (24 hours per week) in London employer: Monica Vinader
Contact Detail:
Monica Vinader Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate (24 hours per week) in London
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Monica Vinader's values and products. When you walk into that interview, let your passion for sustainable jewellery shine through. It’ll show you’re not just another candidate, but someone who truly cares about what they represent.
✨Tip Number 2
Practice your sales pitch! Think about how you would engage a customer in-store. Role-play with a friend or in front of the mirror. The more comfortable you are with your approach, the more confident you'll be when it counts.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend events where Monica Vinader is featured. Building relationships can give you insider tips and might even lead to a referral. Plus, it shows you’re proactive!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. Mention something specific from your conversation to remind them of your enthusiasm. It’s a small gesture that can make a big difference in their decision-making process.
We think you need these skills to ace Sales Associate (24 hours per week) in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We love candidates who are genuinely excited about our mission and values at Monica Vinader. Share why you want to be part of our team and how you connect with our commitment to sustainable jewellery.
Tailor Your CV: Make sure your CV is tailored to the Sales Associate position. Highlight relevant experience that showcases your customer service skills and ability to drive sales. We want to see how you've gone the extra mile in previous roles, so don’t hold back!
Be Authentic: We appreciate honesty and transparency, so be yourself in your application. Share your unique experiences and what makes you a good fit for our team. Remember, we’re looking for team players who are humble and approachable!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, your application will go straight to us, and we can’t wait to read it! Don’t forget to double-check everything before hitting send.
How to prepare for a job interview at Monica Vinader
✨Know Your Stuff
Before the interview, dive deep into Monica Vinader's values and products. Familiarise yourself with their commitment to sustainability and the unique features of their jewellery. This will not only show your genuine interest but also help you connect your personal values with the brand.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you went above and beyond for a customer. Highlight your ability to create exceptional customer experiences, as this is crucial for a Sales Associate role. Think about how you can demonstrate a 'customer first' attitude during the interview.
✨Be a Team Player
Monica Vinader values collaboration, so be ready to discuss how you've successfully worked in teams before. Share stories that showcase your ability to support colleagues and contribute positively to a team environment, especially in fast-paced situations.
✨Embrace the Fast-Paced Environment
Since the role requires working under pressure, think of instances where you've thrived in similar environments. Be prepared to discuss how you manage stress and maintain efficiency while delivering high-quality service, which aligns perfectly with the company's fast-paced culture.