At a Glance
- Tasks: Provide exceptional customer service and expert piercing advice in a stylish boutique.
- Company: Trendy boutique known for its luxury piercing services and welcoming atmosphere.
- Benefits: Flexible part-time hours, creative environment, and opportunities for personal growth.
- Other info: Collaborative culture that values learning and personal development.
- Why this job: Join a passionate team and help customers express their unique style through piercings.
- Qualifications: Experience in piercing with a strong focus on customer care and hygiene.
The predicted salary is between 12 - 15 £ per hour.
Hours: Part time; 16 hours
Location: South Molton Street Boutique
Reporting To: Boutique Manager
Responsibilities
- Deliver warm, welcoming and inviting customer service, making our customers feel relaxed and comfortable in our beautifully designed piercing spaces.
- Confidently style and advise our customers on their piercing/s and jewellery needs, using our exclusively designed products, to help them achieve their desired look.
- Provide piercings to the highest standards of cleanliness and safety, making customers feel confident in your skill and experience.
- Ensure compliance with all necessary guidelines and best practices, prioritising the safety and wellbeing of our customers.
- Support the aftercare process, confidently resolving any problems customers may experience.
- Consult and guide our Retail Operations team on legal, technical and safety measures in the UK.
- Guide, support and train our Sales Associates and other team members about the world of piercing.
Qualifications
- A customer focused mindset, putting them first in all you do.
- An understanding and appreciation of the luxury service environment.
- Extensive experience in piercing, demonstrated through an up to date portfolio (Instagram/Facebook/Website).
- Demonstrable knowledge of piercing standards and regulations in the UK.
- A clean, professional and service oriented approach, with exceptional hygiene at the forefront of your service.
- Must be licensed to work in London.
- A passion for sharing your knowledge with others, willing to help and advise different areas of the business.
Additional Qualities
- Are hands-on, solutions-focused, and entrepreneurial.
- Collaborate openly with humility, honesty, and humour.
- Embrace learning, teaching, and personal growth.
- Stay resilient, adaptable, and self-motivated in a creative environment.
- Speak up when you don’t know - and act fast to figure it out.
Additional Requirements
- Ability to document your authorisation to work in the United Kingdom.
- Flexibility to travel to our other Boutiques and Concessions will be required as you will not be fixed in one location.
Piercer Retail (South Molton Street) · South Molton Street Boutique in London employer: Monica Vinader
Monica Vinader is an exceptional employer that prioritises employee growth and development within a vibrant retail environment on South Molton Street. With a strong emphasis on luxury service, our work culture fosters collaboration and innovation, providing team members with the opportunity to excel in their careers while delivering outstanding customer experiences. Join us to be part of a passionate team that values your contributions and supports your professional journey.
We think you need these skills to ace Piercer Retail (South Molton Street) · South Molton Street Boutique in London
Customer Service
Piercing Techniques
Jewellery Styling
Hygiene Standards
Safety Compliance
Aftercare Support
Knowledge of UK Piercing Regulations
