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For Companies At a Glance
- Tasks: Lead a passionate team, drive sales, and create exceptional customer experiences.
- Company: Monica Vinader, a sustainable jewellery brand committed to quality and style.
- Benefits: Competitive salary, career development, and a vibrant work environment.
- Why this job: Join a growing brand and make a real impact in the luxury retail space.
- Qualifications: Experience in retail management and a passion for customer service.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
Who We Are At Monica Vinader, we’re on a mission to prove that buying better, wearing longer and doing better don’t have to be mutually exclusive. From our commitment to making the most sustainable jewellery we can using precious materials, to the timeless style and endless versatility of our pieces, we are driven to making everyday fine jewellery accessible and affordable.
Location: Canary Wharf, London
Reporting To: UK Retail Area Manager
Responsible for a team size of: up to 7
Where we need your help We have all the makings of an iconic brand – beautiful products that are timeless and designed to last, service that exceeds our customers expectations, a passionate founder that cares deeply about doing what is right and a loyal and growing community who advocate for us. We are expanding rapidly and have an exciting opportunity for someone who is going to build, develop and lead a dynamic, passionate and engaged team.
What You’ll Do
- Driving Sales
- Drive and exceed the sales budget
- Develop and implement an action‑orientated business plan for your location
- Responsible for monitoring and driving store and team KPIs to ensure all opportunities for further growth and improvement are maximised
- Be a brand ambassador, setting the standard for exceptional customer experience and ensuring the same consistency in approach through your sales team
- Develop and maintain client relationships in line with Monica Vinader company guidelines to drive repeat business, setting the example for your team to follow
- Network to build and maintain key relationships with corporate and local clients to support HQ team with a program of revenue‑driving events
- Set clear individual sales objectives and KPIs for your team, and support with ongoing coaching and training to deliver these
- Coach and develop your team through feedback and regular performance reviews to help them develop their career
- Confidence with managing performance concerns and supporting the employee to success
- Manage the team in accordance with company policy and procedures, escalating issues as they arise
- Support the recruitment process, interviewing candidates, managing the probation process
- Implement approved brand and product training program across your team to ensure consistent and effective styling advice and inspiration to all customers
- Execute visual merchandising guidelines to a high standard ensuring your location is clean and represents the brand at all times
- Ensure in‑store experience is in line with the guidelines and Brand standard
- Maintain an accurate stock file, completing regular stock counts accurately and on time, reporting any issues
Boutique Manager in London employer: Monica Vinader
Contact Detail:
Monica Vinader Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Boutique Manager in London
✨Tip Number 1
Get to know the brand inside out! Research Monica Vinader's values, products, and customer experience. This will help you stand out in interviews and show that you're genuinely passionate about what we do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for your interview by practising common questions and scenarios related to team management and sales strategies. We want to see how you’d drive sales and develop your team, so come ready with examples!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Monica Vinader.
We think you need these skills to ace Boutique Manager in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about our mission and values at Monica Vinader. Share why you're excited about the opportunity to lead a team and drive sales in our beautiful boutique.
Tailor Your CV: Make sure your CV is tailored specifically for the Boutique Manager position. Highlight your relevant experience in retail management, team leadership, and customer service. We love seeing how your skills align with what we’re looking for, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us your story! Use it to explain why you’re the perfect fit for our team. Be sure to mention any specific achievements or experiences that demonstrate your ability to drive sales and develop a strong team.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to showcase your application in the best light. Plus, it helps us keep everything organised!
How to prepare for a job interview at Monica Vinader
✨Know the Brand Inside Out
Before your interview, dive deep into Monica Vinader's mission and values. Understand their commitment to sustainability and how they make fine jewellery accessible. This knowledge will help you connect with the brand during the interview and show that you're genuinely interested.
✨Showcase Your Leadership Skills
As a Boutique Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past. Think about specific situations where you drove sales or improved team performance, and be ready to discuss your coaching and mentoring style.
✨Prepare for Sales Scenarios
Expect questions about driving sales and exceeding targets. Be ready to share your strategies for achieving KPIs and how you would implement an action-oriented business plan. Use real-life examples to illustrate your approach to building client relationships and enhancing customer experience.
✨Ask Insightful Questions
At the end of the interview, have some thoughtful questions prepared. Ask about the company's future plans, team dynamics, or how they measure success in the boutique. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
