At a Glance
- Tasks: Provide high-quality piercings and exceptional customer service in a stylish boutique.
- Company: Join a modern jewellery brand with a focus on luxury and customer experience.
- Benefits: Flexible hours, creative environment, and opportunities for personal growth.
- Other info: Collaborative culture with opportunities to train and support fellow team members.
- Why this job: Be part of an innovative team shaping the future of piercing and jewellery.
- Qualifications: Extensive piercing experience and a passion for customer service.
The predicted salary is between 24000 - 30000 £ per year.
We are looking for a Piercer to join us as we continue this journey and help us shape what the future of modern jewellery can and should be.
In 2021, we brought exciting new developments at Monica Vinader as we launched a new piercing service in our stores. In 2024, all our studios were refurbished to provide a comfortable and elevated space to work in for our staff and customers. You will provide piercings to a high standard and deliver exceptional customer service in our Leeds Boutique.
What you’ll do:
- Deliver warm, welcoming and inviting customer service, making our customers feel relaxed and comfortable in our beautifully designed piercing spaces.
- Confidently style and advise our customers on their piercing/s and jewellery needs, using our exclusively designed products, to help them achieve their desired look.
- Provide piercings to the highest standards of cleanliness and safety, making customers feel confident in your skill and experience.
- Ensure compliance with all necessary guidelines and best practices, prioritising the safety and wellbeing of our customers.
- Support the aftercare process, confidently resolving any problems customers may experience.
- Consult and guide our Retail Operations team on legal, technical and safety measures in the UK.
- Guide, support and train our Sales Associates and other team members about the world of piercing.
What you’ll bring:
- A customer focused mindset, putting them first in all you do.
- An understanding and appreciation of the luxury service environment.
- Extensive experience in piercing, demonstrated through an up to date portfolio (Instagram/Facebook/Website).
- Demonstrable knowledge of piercing standards and regulations in the UK.
- A clean, professional and service oriented approach, with exceptional hygiene at the forefront of your service.
- Must be licensed to work in Leeds.
- A passion for sharing your knowledge with others, willing to help and advise different areas of the business.
To be successful at Monica Vinader, it helps if you:
- Are hands‑on, solutions‑focused, and entrepreneurial.
- Collaborate openly with humility, honesty, and humour.
- Embrace learning, teaching, and personal growth.
- Stay resilient, adaptable, and self‑motivated in a creative environment.
- Speak up when you don’t know - and act fast to figure it out.
Additional Requirements:
- Ability to document your authorisation to work in the United Kingdom.
- Flexibility to travel to our other Boutiques and Concessions will be required as you will not be fixed in one location.
Piercer Retail (Leeds Victoria Quarter) · Leeds Boutique employer: Monica Vinader
At Monica Vinader, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters creativity and personal growth. Our Leeds Victoria Quarter boutique provides a beautifully designed space where you can thrive in delivering high-quality piercings and outstanding customer service. With a commitment to employee development and a supportive team environment, we empower our staff to excel while enjoying the unique advantages of working in a luxury retail setting.
