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For Companies At a Glance
- Tasks: Drive sales and deliver exceptional customer experiences in a vibrant boutique.
- Company: Join Monica Vinader, a leading sustainable luxury jewellery brand.
- Benefits: Enjoy generous staff discounts, paid volunteering days, and private healthcare.
- Other info: Dynamic, fast-paced environment with opportunities for personal growth.
- Why this job: Be part of a passionate team making luxury accessible to everyone.
- Qualifications: Customer-focused attitude with excellent communication skills.
The predicted salary is between 24000 - 36000 £ per year.
Location: Edinburgh Boutique
Hours: 24 hours per week
Reporting: Boutique Manager
Who we are
At Monica Vinader, we are on a mission to prove that buying better, wearing longer and doing better don’t have to be mutually exclusive. From our commitment to making the most sustainable jewellery we can using precious materials, to the timeless style and endless versatility of our pieces, we are driven to making everyday fine jewellery accessible and affordable.
We are proud to be recognised in the industry through our recent awards, proving we are leading the way in sustainable jewellery:
- Queen's Award for Enterprise: Sustainable Development 2022
- Ethical Sustainable Jewellery Business of the Year 2023
- Retail Jeweller Best Sustainable Watch/Jewellery Brand, 2024
- Country and Town House Top 50 Inspiring Workplaces (UK and NI), 2024
- Inspiring Workplaces Responsible Business of the Year, 2025
- Positive Luxury
We are digital first, customer obsessed, female led and inclusive, focused on creating meaningful relationships with our community, who we owe our success to. We are looking for someone special to join our team to help us make luxury something we can all enjoy every day.
Where we need your help
We have all the makings of an iconic brand - beautiful products that are timeless and designed to last, service that exceeds our customers' expectations, a passionate founder that cares deeply about doing what is right and a loyal and growing community who advocate for us.
What you’ll do
- Driving Sales and Exceptional Customer Experience
- Achieve individual sales and KPI targets through delivering exceptional service to customers
- Demonstrate exceptional product knowledge and passion for Monica Vinader values and vision
- Deliver in store services with confidence (e.g. engraving and aftercare)
- Comply with Monica Vinader company policies and procedures at all times
- Follow guidelines and instruction to efficiently deal with concession tasks in a fast paced environment
- Exceptional personal grooming and presentation
- Support the management team to deliver operational tasks (e.g. stock takes, visual merchandising guidelines, stock deliveries)
What you’ll bring
- A customer first attitude and a desire to drive sales
- Excellent communication and interpersonal skills
- Prepared to go the extra mile to ensure customer expectations are achieved
- Ability to work as part of a team
- Ability to work well under pressure in a fast paced environment
- Positive, proactive and able to work to direction
To be successful at Monica Vinader...
- You are a doer
- You’re a team player
- You’re humble
- You are honest, straightforward and transparent
- You are a good teacher/mentor (approachable and accessible)
- You want to get your hands dirty
- You solve problems
- You are resilient
- You are flexible
- You are entrepreneurial, smart, and passionate
- If you don’t know something, you say so. Then go figure it out quickly
- You love working in a creative environment
- You have a sense of humour
- You are an insatiable learner
Company Benefits
- Generous staff discount for personal use and friends and family discount code
- Workplace pension scheme
- Paid volunteering days to support charitable causes
- Perkbox flexi points every month for discounts with other brands
- Length of service awards for key milestones one, three, five and ten years
- Tech scheme and cycle to work scheme
- Financial Assistance - Loan / Advance payments
- Private healthcare
- Life Assurance
- Employee Assistance Programme 24/7
Additional Requirements
- Ability to document your authorisation to work in the United Kingdom.
- Travel to our other Boutiques and Concessions may be required.
Our Aims and Values
Our mission is to be the leading accessible luxury brand, by delivering outstanding quality, design and customer service. We are:
- Customer Obsessed - Our customers are at the core of everything we do. We will always deliver an outstanding and personal experience to them every time they interact with us, to ensure their ongoing support and loyalty.
- Caring - We treat people with respect, as we would want to be treated. We are apolitical and assume good intentions in others. We are open and honest with each other while ensuring we take an empathetic and supportive approach.
- Fast Paced - We are passionate about what we do, and we want to reach as many customers as fast as we can. We combine focus with pragmatism and flexibility so that we can move at pace in whichever direction we need to take.
- Exceptional - We have a relentless desire to continually learn and improve to ensure our products and approach are exceptional. Our tenacity, high standards and attention to detail give us a competitive advantage.
- Commercial - We focus hard on facts and approach things in a logical, rational and analytical way. We challenge each other to make sure we make decisions and take actions that create value for our business and our customers.
Monica Vinader as a global business makes the following inclusive culture pledge: Our jewellery is for everyone and so is our community. Together, we will continue to implement sustainable changes to ensure that career opportunities and progression are open to all. We commit to celebrating the diverse voices of our employees, partners, and the customers we serve.
This job description is not intended to be an exhaustive list of duties to be performed by the employee. This job description may be altered to reflect the business needs of the company.
Sales Associate in Edinburgh employer: Monica Vinader
Contact Detail:
Monica Vinader Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate in Edinburgh
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Monica Vinader's values, products, and sustainability efforts. When you walk into that interview, your passion for the brand will shine through, making you a standout candidate.
✨Tip Number 2
Practice your sales pitch! Think about how you would sell a piece of jewellery to a customer. Highlight your communication skills and ability to connect with people. Remember, it’s all about creating that exceptional customer experience!
✨Tip Number 3
Show off your team spirit! Be ready to share examples of how you've worked well in a team before. At Monica Vinader, collaboration is key, so demonstrate that you're not just a lone wolf but someone who thrives in a supportive environment.
✨Tip Number 4
Don’t forget to ask questions! Prepare thoughtful questions about the role and the company culture. This shows your genuine interest and helps you figure out if this is the right fit for you. And hey, apply through our website for a smoother process!
We think you need these skills to ace Sales Associate in Edinburgh
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for Monica Vinader shine through! Share why you love our brand and how our values resonate with you. We want to see that you're genuinely excited about the opportunity to join our team.
Tailor Your CV: Make sure your CV is tailored to the Sales Associate role. Highlight relevant experience, especially in customer service and sales. We’re looking for those who can drive sales and create exceptional customer experiences, so showcase your skills in these areas!
Be Authentic: We value honesty and transparency, so be yourself in your application. Don’t be afraid to share your unique qualities and experiences that make you a great fit for our team. We appreciate authenticity and want to know the real you!
Apply Through Our Website: For the best chance of success, apply directly through our website. This ensures your application gets to us quickly and efficiently. Plus, it shows you’re proactive and keen to join our community!
How to prepare for a job interview at Monica Vinader
✨Know Your Stuff
Before the interview, dive deep into Monica Vinader's values and products. Familiarise yourself with their sustainable practices and recent awards. This shows genuine interest and helps you connect your passion for jewellery with their mission.
✨Show Off Your Customer Service Skills
Prepare examples of how you've gone above and beyond for customers in previous roles. Highlight your ability to create exceptional experiences, as this is key for a Sales Associate. Think of specific situations where you turned a challenging customer interaction into a positive one.
✨Dress to Impress
Since personal grooming and presentation are crucial, make sure you dress smartly for the interview. Choose an outfit that reflects the brand's style while also being comfortable. This will help you feel confident and ready to impress.
✨Be a Team Player
Emphasise your teamwork skills during the interview. Share stories that demonstrate your ability to collaborate effectively with others, especially in fast-paced environments. Show that you're not just about individual success but also about supporting your team.