Monica Vinader is seeking a Seasonal Customer Care Associate to join our central London office and deliver luxury, multichannel support during peak sale periods. You will manage customer inquiries via phone, webchat, WhatsApp, email and social media, ensuring timely responses and high standards of service.
You will liaise with delivery partners, maintain data protection and PCI compliance, and work with the team to meet SLAs.
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Seasonal Luxury Customer Care Associate – London in City of Westminster employer: Monica Vinader
Monica Vinader is an exceptional employer that fosters a dynamic and collaborative work culture, particularly for the Strategic Regional Merchandiser role. With a focus on employee growth and development, the company offers unique opportunities to engage with cross-functional teams in a vibrant London setting, all while enjoying the flexibility of hybrid working arrangements. Join us to be part of a brand that values innovation and empowers its employees to make impactful contributions.
