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- Tasks: Drive sales and deliver exceptional customer experiences in a fast-paced retail environment.
- Company: Join Monica Vinader, a leading sustainable luxury jewellery brand.
- Benefits: Enjoy generous staff discounts, paid volunteering days, and private healthcare.
- Other info: Dynamic, inclusive culture with opportunities for personal and professional growth.
- Why this job: Be part of a passionate team making luxury accessible to everyone.
- Qualifications: Customer-focused attitude with excellent communication skills.
The predicted salary is between 12 - 15 £ per hour.
Location: Bicester Village
Hours: 16 hours per week
Reporting: Boutique Manager
At Monica Vinader, we’re on a mission to prove that buying better, wearing longer and doing better don’t have to be mutually exclusive. From our commitment to making the most sustainable jewellery we can using precious materials, to the timeless style and endless versatility of our pieces, we are driven to making everyday fine jewellery accessible and affordable.
We are looking for someone special to join our team to help us make luxury something we can all enjoy every day.
Where we need your help
- Driving Sales and Exceptional Customer Experience
- Achieve individual sales and KPI targets through delivering exceptional service to customers
- Demonstrate exceptional product knowledge and passion for Monica Vinader values and vision
- Deliver in-store services with confidence (eg: engraving and aftercare)
- Comply with Monica Vinader company policies and procedures at all times
- Follow guidelines and instruction to efficiently deal with concession tasks in a fast-paced environment
- Exceptional personal grooming and presentation
- Support the management team to deliver operational tasks (eg: stock takes, visual merchandising guidelines, stock deliveries)
What you’ll bring
- A customer first attitude and a desire to drive sales
- Excellent communication and interpersonal skills
- Prepared to go the extra mile to ensure customer expectations are achieved
- Ability to work as part of a team
- Ability to work well under pressure in a fast-paced environment
- Positive, proactive and able to work to direction
To be successful at Monica Vinader...
- You are a doer
- You’re a team player
- You’re humble
- You are honest, straightforward and transparent
- You are a good teacher/mentor (approachable and accessible)
- You want to get your hands dirty
- You solve problems
- You are resilient
- You are flexible
- You are entrepreneurial, smart, and passionate
- If you don't know something, you say so. Then go figure it out quickly
- You love working in a creative environment
- You have a sense of humour
- You are an insatiable learner
Company Benefits
- Generous staff discount for personal use and friends and family discount code
- Workplace pension scheme
- Paid volunteering days to support charitable causes
- Perkbox flexi points every month for discounts with other brands
- Length of service awards for key milestones one, three, five and ten years
- Tech scheme and cycle to work scheme
- Financial Assistance - Loan / Advance payments
- Private healthcare
- Life Assurance
- Employee Assistance Programme 24/7
Additional Requirements
- Ability to document your authorisation to work in the United Kingdom.
- Travel to our other Boutiques and Concessions may be required.
Our Aims and Values
Our mission is to be the leading accessible luxury brand, by delivering outstanding quality, design and customer service. We are:
- Customer Obsessed - Our customers are at the core of everything we do.
- Caring - We treat people with respect, as we would want to be treated.
- Fast Paced - We are passionate about what we do.
- Exceptional - We have a relentless desire to continually learn and improve.
- Commercial - We focus hard on facts and approach things in a logical, rational and analytical way.
Monica Vinader as a global business makes the following inclusive culture pledge: Our jewellery is for everyone and so is our community. Together, we will continue to implement sustainable changes to ensure that career opportunities and progression are open to all.
This job description is not intended to be an exhaustive list of duties to be performed by the employee. This job description may be altered to reflect the business needs of the company.
Sales Associate 16 hours (Fixed Term Contract) Retail (Bicester Village) · Bicester Village employer: Monica Vinader
Contact Detail:
Monica Vinader Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate 16 hours (Fixed Term Contract) Retail (Bicester Village) · Bicester Village
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Monica Vinader's values, products, and sustainability efforts. When you walk into that interview, your passion for the brand will shine through, making you a standout candidate.
✨Tip Number 2
Practice your sales pitch! Think about how you would sell a piece of jewellery to a customer. Highlight its features, benefits, and how it aligns with the brand's mission. This will show your potential employer that you can drive sales and deliver exceptional customer experiences.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend events where Monica Vinader is present. Building relationships can give you insider knowledge and might even lead to a referral, which can be a game-changer in landing the job.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. Mention something specific from your conversation to remind them of your enthusiasm and fit for the role. It’s a small gesture that can leave a big impression!
We think you need these skills to ace Sales Associate 16 hours (Fixed Term Contract) Retail (Bicester Village) · Bicester Village
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for Monica Vinader shine through! Share why you love our brand and how our values resonate with you. We want to see that you're not just looking for a job, but that you're excited about being part of our mission.
Tailor Your CV: Make sure your CV is tailored to the Sales Associate role. Highlight relevant experience, especially in retail or customer service. We’re looking for someone who can drive sales and deliver exceptional customer experiences, so showcase any achievements that demonstrate this!
Be Authentic: We value honesty and transparency, so be yourself in your application. Don’t be afraid to share your unique qualities and what makes you a great fit for our team. We appreciate a good sense of humour and a down-to-earth attitude!
Apply Through Our Website: For the best chance of success, make sure to apply through our website. This way, your application goes directly to us, and we can review it promptly. Plus, it shows you’re serious about joining our community!
How to prepare for a job interview at Monica Vinader
✨Know Your Stuff
Before heading into the interview, make sure you’ve done your homework on Monica Vinader. Familiarise yourself with their values, mission, and product range. Being able to discuss their commitment to sustainability and customer experience will show that you’re genuinely interested in the brand.
✨Show Off Your Sales Skills
Prepare to share specific examples of how you've driven sales or provided exceptional customer service in previous roles. Think about times when you went the extra mile for a customer or helped your team achieve targets. This will demonstrate that you have the right mindset for a Sales Associate position.
✨Dress to Impress
Since this is a retail position, personal grooming and presentation are key. Dress smartly and in a way that reflects the brand’s aesthetic. This not only shows respect for the interview process but also gives a glimpse of how you would represent the brand in-store.
✨Be Yourself
Monica Vinader values authenticity and a positive attitude. Don’t be afraid to let your personality shine through during the interview. Share your passion for jewellery and customer service, and don’t hesitate to show your sense of humour. They’re looking for someone who fits well within their inclusive and creative culture.