At a Glance
- Tasks: Lead a dynamic team in a fast-paced warehouse environment, ensuring targets are met and operations run smoothly.
- Company: Join a vibrant company that values collaboration and personal growth.
- Benefits: Competitive salary, career development opportunities, and a supportive team culture.
- Other info: Hands-on role with opportunities for personal and professional growth.
- Why this job: Make a real impact by leading a team and driving operational success.
- Qualifications: Experience in warehouse operations and strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
Location: London (Acton)
Reporting To: Operations Manager
What you’ll do
- Shift Performance & KPI Accountability
- Manage the team across various operational warehouse and fulfilment functions, ensuring carrier timelines and delivery targets are met.
- Monitor daily workflow and productivity to ensure the team achieves the required KPIs.
- Ensure effective deployment of labour and resources to meet daily operational priorities and service levels.
- Maintain high standards of safety, quality, stock accuracy and operational compliance across the shift.
- Regularly collaborate with the operations leadership team and other departments to cultivate strong, proactive working relationships.
- As a People Manager
- Coach and develop your direct reports to support individual growth, capability and performance.
- Conduct regular 1:1s, probation reviews and performance conversations, providing timely and constructive feedback.
- Recognise and celebrate individual and team successes to promote engagement and a positive team culture.
- Manage attendance, performance and conduct matters in line with company policies and procedures.
- Lead the onboarding and training of new starters, ensuring they have the tools, knowledge and support to succeed.
- Lead by example, role‑modeling values, behaviours and ways of working.
- Create an inclusive, safe and supportive working environment where team members feel empowered to contribute and make decisions.
- Work collaboratively with the Operations Leadership Team and People & Culture team to resolve people‑related matters and support team development.
What you’ll bring
- Connect & Empower
- Excellent communication skills with the ability to tailor messages, drive clear two‑way communication and build strong working relationships across teams.
- Ability to coach and develop team members through regular feedback, training and support, creating an engaged and high‑performing team.
- Drive & Deliver
- Demonstrated ability to plan, organise and coordinate daily operational activities, ensuring resources are deployed effectively and priorities are delivered.
- Ability to monitor performance, analyse operational data and use insights to drive accountability, productivity and continuous improvement.
- Grow & Adapt
- A proactive and adaptable approach, with the ability to respond positively to changing priorities and operational demands.
- Commitment to continuous improvement, encouraging learning, sharing ideas and supporting positive change within the team.
- Master & Apply
- Relevant operational experience gained within a fast‑paced warehouse, logistics or fulfilment environment.
- Strong understanding of warehouse processes, inventory control, health and safety requirements and operational best practices, with the ability to apply this knowledge to support team success.
To be successful at Monica Vinader, it helps if you…
- Are hands‑on, solutions‑focused, and entrepreneurial.
- Collaborate openly with humility, honesty, and humour.
- Embrace learning, teaching, and personal growth.
- Stay resilient, adaptable, and self‑motivated in a creative environment.
- Speak up when you don’t know – and act fast to figure it out.
Additional Requirements
- Ability to document your authorisation to work in the United Kingdom.
Travel Requirements
- To and from our Acton site daily, remote/hybrid working is not available.
- Regular travel to our Norfolk/London office may be required.
This job description is not intended to be an exhaustive list of duties to be performed by the employee. This job description may be altered to reflect the business needs of the company.
Outbound Operations Shift Team Leader Operations · Acton Warehouse employer: Monica Vinader
Monica Vinader is an exceptional employer that fosters a dynamic and inclusive work culture in the heart of London (Acton). With a strong emphasis on employee development, you will have ample opportunities for personal growth through coaching and regular feedback, all while working in a supportive environment that celebrates team successes. The company prioritises safety and operational excellence, ensuring that you can thrive in your role while contributing to meaningful outcomes.
StudySmarter Expert Advice🤫
We think this is how you could land Outbound Operations Shift Team Leader Operations · Acton Warehouse
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Monica Vinader and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Monica Vinader!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Monica Vinader keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Outbound Operations Shift Team Leader Operations · Acton Warehouse
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Monica Vinader:This is your chance to really connect with the team at Monica Vinader. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Monica Vinader
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Monica Vinader.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Monica Vinader that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Monica Vinader. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
