Build partnerships that help more people access the right financial support.
MoneyPlus is looking for an experienced partnerships professional to develop, launch and grow trusted referral relationships. You will combine relationship management with commercial development - finding opportunities, helping partners go live and using insight to improve referral quality, performance and customer outcomes.
This is a new individual-contributor role reporting to our Head of Onboarding & Customer Engagement. You will work across the business and act as the day-to-day lead for allocated partners.
What you’ll be doing
- Identify and develop suitable referral, introducer, lead-generation and warm-transfer partnerships.
- Take new opportunities from initial engagement through internal approval, onboarding, testing and launch.
- Own partner relationships, structured reviews, agreed actions and day-to-day issue resolution.
- Use referral volume, contact, conversion, quality and customer-outcome data to spot trends and agree practical improvements.
- Coordinate colleagues so partner journeys are clear, effective and well controlled.
- Raise concerns promptly where lead quality, data, communications, conduct or customer treatment could create risk.
What we’re looking for
- Strong evidence of owning external B2B partner, account or introducer relationships and building trust over time.
- Experience identifying and progressing growth or commercial-development opportunities through to delivery.
- A data-led approach: you can turn performance information and partner feedback into measurable action.
- Clear communication and influencing skills across external stakeholders and internal teams.
Helpful, but not essential
Debt advice, financial services, insurance, lead-generation or other regulated-sector experience would be useful, but strong transferable partnership evidence matters more. Partner onboarding, due diligence, CRM or dashboard experience is also welcome.
We provide First Aid for Finances, helping people move from crisis to control.
Our debt advice and solutions combine digital convenience with human care, supporting customers through some of the most challenging financial circumstances they may face.
This is an opportunity to join a growing Operations team and shape a newly created role with genuine visibility and influence.
You do not need to meet every desirable criterion to apply. MoneyPlus is committed to an inclusive recruitment process, and reasonable adjustments are available at any stage.
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Referral Partnerships Manager employer: MoneyPlus
At MoneyPlus, we pride ourselves on being an exceptional employer dedicated to improving the lives of our employees and customers alike. With a strong focus on work-life balance, generous holiday allowances, and a vibrant social culture, we foster an environment where teamwork and personal growth thrive. Our commitment to employee wellbeing, professional development, and community support makes us a truly rewarding place to build your career as a Customer Service Account Manager.
