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- Tasks: Help customers manage their debt and achieve financial goals through onboarding and support.
- Company: MoneyPlus is dedicated to simplifying lives by providing effective debt advice and financial services.
- Benefits: Enjoy 23 days holiday, discounts, free breakfast, and a supportive work environment.
- Why this job: Join a passionate team focused on improving lives with simple, jargon-free services.
- Qualifications: Attention to detail, strong admin skills, and a passion for helping others are essential.
- Other info: We offer professional training and a culture that values wellbeing and teamwork.
The predicted salary is between 28800 - 43200 £ per year.
Who are we? We’re MoneyPlus. We help people live better. Life isn’t always simple, that’s why we do what we do. Our services help to make life less complicated and expensive. We offer advice and financial services that help our customers overcome their troubles with debt once and for all. We’re people who take care of people. We’ll be there to help with things that can easily be forgotten about, answer any complicated questions and help our customers to plan for their future and reach their financial goals.
Tough problems and challenges are no match for us. We’re a team of quick thinkers and relentless doers, with lots of ideas and plenty of passion to help improve the lives of others. If you share our passion for improving the lives of others through simple, affordable, jargon-free services, then you may have what it takes to join our team.
Why do we need you? We’re looking for New Business Debt Advisors to join our dynamic Debt Advice team to support and advise our customers around the best solution to manage their debt effectively and enable their financial goals. Responsible for new customer acquisition and onboarding customer management, we’re looking for the best.
What’s in it for you? We believe our people truly are our greatest asset, that’s why we make sure our MoneyPlus People have the best experience, right from our first interaction all the way through their career with us. There’s way too many to list, but here are a few of the best reasons to join the MoneyPlus team:
- Family Friendly – Having a healthy work life balance is important to us. We offer a minimum of 23 days holiday allowance per year.
- Discounts – Join our team and you’ll have access to Perkbox, which has tons of deals for you to choose from, as well as free healthy breakfast in our on-site café, tea and coffee, and fresh fruit.
- Social – We value the relationships our employees have with one another, encouraging them to come together. Whether it’s a catch up in our café, a team trip out, or letting their hair down at one of our free annual events.
- Café – We provide an award winning subsidised café that serves free healthy breakfast every morning and discounted meals throughout the day.
- Doing our bit – We show support in every way we can to our clients, people, and company charity. We have regular fundraising activity, organised by our very own Social and Fundraising Committee.
- Wellbeing – We provide a free cashback healthcare plan, as well as discounted gym and fitness deals. We also have a cycle to work scheme to encourage our people to make healthy life changes and an on site free to access Wellbeing Counsellor to support mindset and mental health counselling.
- Training – We want our people to be the best. We care about your development, which is why we provide professional training opportunities, so that you can be the best possible you.
What do we need you to do? Process new customer applications and set up accounts. Perform KYC checks. Verify identity and documentation. Input data accurately into internal systems. Communicate onboarding progress to customers. Liaise with support teams as required. Have a passion for helping people in need of assistance.
What skills and experience do we need you to have? High attention to detail. Knowledge of regulatory requirements. Strong administrative skills. Good judgment and decision-making. Clear communication. Ability to work in a deadline-driven environment. Reliability and consistency.
Are you ready to join us? At MoneyPlus we want to create a work environment that inspires you to excel. Through our combination of support, working as a team and our ambition to be better, we want to help you achieve and create a future with us. Sound good? Apply now!
New Business Debt Advisor employer: MoneyPlus
Contact Detail:
MoneyPlus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land New Business Debt Advisor
✨Tip Number 1
Familiarise yourself with the debt advice sector and the specific challenges customers face. Understanding the common issues will help you connect with potential clients and demonstrate your genuine passion for helping them.
✨Tip Number 2
Network with professionals in the financial services industry, especially those who work in debt management. Attend relevant events or join online forums to build relationships and gain insights that could give you an edge during the hiring process.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've helped others or resolved complex problems. This will showcase your problem-solving skills and your ability to empathise with clients, which are crucial for a New Business Debt Advisor role.
✨Tip Number 4
Research MoneyPlus's company culture and values thoroughly. Be ready to articulate how your personal values align with theirs, as this will demonstrate your commitment to their mission of helping people live better lives.
We think you need these skills to ace New Business Debt Advisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a New Business Debt Advisor. Familiarise yourself with the skills and experience required, as well as the company's mission to help people manage their debt.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job description. Emphasise your attention to detail, administrative skills, and any previous experience in customer service or financial advice.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your understanding of the challenges faced by those in debt. Use specific examples from your past experiences to demonstrate how you can contribute to MoneyPlus's mission.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at MoneyPlus
✨Show Your Passion for Helping Others
As a New Business Debt Advisor, your role revolves around assisting customers in managing their debt. Make sure to express your genuine passion for helping people during the interview. Share any relevant experiences where you've made a positive impact on someone's financial situation.
✨Demonstrate Attention to Detail
Given the importance of accuracy in processing customer applications and performing KYC checks, highlight your attention to detail. Prepare examples from your past work where your meticulousness led to successful outcomes, especially in administrative tasks.
✨Familiarise Yourself with Regulatory Requirements
Understanding regulatory requirements is crucial for this role. Before the interview, brush up on relevant regulations related to debt advice and financial services. This will not only show your preparedness but also your commitment to compliance and ethical standards.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your judgment and decision-making skills. Think about how you would handle various situations involving customer onboarding or dealing with sensitive information. Practising these scenarios can help you articulate your thought process clearly during the interview.