Telephone Answering PA

Telephone Answering PA

Full-Time 25100 - 26368 £ / year (est.) No home office possible
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Moneypenny

At a Glance

  • Tasks: Answer calls and provide excellent customer service in a friendly environment.
  • Company: Join Moneypenny, a top-rated company known for its supportive culture.
  • Benefits: Starting salary of £25,100, increasing to £26,368, plus great perks.
  • Why this job: Be part of a team that values your contributions and offers career growth.
  • Qualifications: No specific qualifications needed, just a positive attitude and great communication skills.
  • Other info: Enjoy a comfortable, eco-friendly workplace with a focus on inclusivity.

The predicted salary is between 25100 - 26368 £ per year.

Location: Wrexham

Salary: Starting Salary of £25,100 per annum, increasing to £26,368 per annum (as of 1st April 2026)

Job Type: Permanent, Full Time

Are you a smiley person who loves chatting and would thrive in an environment where your contributions are recognised, rewarded and truly valued? If so, we have an exciting career opportunity for you to explore here at Moneypenny!

People are the heart of our business and many of our team members have been with us for years. For over a decade, we’ve been voted one of the 'Best Companies to Work For' in the UK, and have worked hard to create a comfortable, eco-friendly and inclusive environment where our people feel happy, and most importantly, at home.

What we do: We’re the leaders in outsourced calls, live chat and more, delivering brilliant conversations on behalf of businesses of all sizes.

The role: You’ll begin your 3-week training journey, where you’ll learn how to use our bespoke, in-house call management system.

Telephone Answering PA employer: Moneypenny

Moneypenny is an exceptional employer that prioritises its people, offering a vibrant and inclusive work culture in Wrexham. With a starting salary of £25,100 and opportunities for growth, employees enjoy a supportive environment where their contributions are recognised and rewarded. Our commitment to eco-friendliness and employee satisfaction has earned us accolades as one of the 'Best Companies to Work For' in the UK, making it a truly rewarding place to build your career.
Moneypenny

Contact Detail:

Moneypenny Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Telephone Answering PA

✨Tip Number 1

Get to know the company culture! Moneypenny values a friendly and inclusive environment, so show your personality during interviews. Be yourself and let your smile shine through!

✨Tip Number 2

Practice your phone skills! Since you’ll be answering calls, it’s crucial to sound confident and engaging. Try role-playing with friends or family to get comfortable with different scenarios.

✨Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend local events. This can give you insider info about the company and might even lead to a referral!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings and updates directly from us!

We think you need these skills to ace Telephone Answering PA

Communication Skills
Customer Service
Attention to Detail
Teamwork
Adaptability
Time Management
Problem-Solving Skills
Technical Aptitude

Some tips for your application 🫡

Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your smiley side and how you love chatting with people.

Tailor Your Application: Make sure to customise your application for the Telephone Answering PA role. Highlight your relevant experience and skills that match what we’re looking for, especially your ability to handle calls and engage with clients.

Keep It Clear and Concise: We appreciate a well-structured application. Keep your sentences clear and to the point, making it easy for us to see why you’d be a great fit for our team. Remember, less is often more!

Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker. Plus, it shows you’re serious about joining us!

How to prepare for a job interview at Moneypenny

✨Show Your Smile

As a Telephone Answering PA, your personality is key! Make sure to convey your enthusiasm and friendliness during the interview. Practise smiling while speaking; it can really come through in your tone and make a great impression.

✨Know the Company

Do a bit of homework on Moneypenny before your interview. Familiarise yourself with their services and values. Being able to discuss how you align with their mission will show that you're genuinely interested and invested in the role.

✨Demonstrate Communication Skills

Since this role revolves around communication, be prepared to showcase your skills. You might want to practice answering common interview questions out loud, focusing on clarity and confidence. This will help you articulate your thoughts effectively during the actual interview.

✨Ask Thoughtful Questions

Prepare some insightful questions to ask at the end of your interview. This could be about the training process or the team culture. It shows that you’re engaged and eager to learn more about the company and your potential role within it.

Telephone Answering PA
Moneypenny
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