Job Title:
Telephone Answering PA - 4 on 4 off nights Location:
Wrexham Salary:
£26,869 per annum Job Type:
Permanent, Full Time Working hours:
7pm - 7am 4 on, 4 off Enjoy the benefits of a four-on, four-off shift pattern, giving you a predictable rota and four consecutive days off after every set of shifts. This unique schedule provides greater flexibility and work-life balance than a traditional Monday-to-Friday role. Are you a smiley person who loves chatting and would thrive in an environment where your contributions are recognised, rewarded and truly valued? If so, we have an exciting career opportunity for you to explore here at Moneypenny! People are the heart of our business and many of our team members have been with us for years. For over a decade, we've been voted one of the 'Best Companies to Work For' in the UK, and have worked hard to create a comfortable, eco-friendly and inclusive environment where our people feel happy, and most importantly, at home. The role: You'll begin your 3-we training journey, where you'll learn how to use our bespoke, in-house call management system. You'll be shown how to handle a variety of calls and enquiries across the range of sectors we support - including Property, Legal, Healthcare & Finance - and for our Bespoke Customer Teams clients. You will be an important point of contact for our clients' callers, answering queries and handling their calls, and accurately relaying messages within our system. What you'll need: Although we welcome call taking experience, it's not required! What you will need is a resilient yet compassionate nature to effectively deal with high volume and sometimes challenging calls. Providing phone support on behalf of a variety of clients across a diverse range of industries will mean that no two days are the same! You'll also require: A confident telephone manner with good interpersonal skills The ability to use your empathetic listening skills to deliver excellent customer service over the phone Great multi-tasking skills in a fast-paced environment Excellent problem-solving skills Good computer and data entry skills Work for a company as amazing as you: 'I have built such amazing friendships with my clients over the years. They have always made me feel like a true part of their own team.' 'Working within a team here is so much fun! We have monthly team lunches and there are always amazing prizes to be won for team days out.' What's included: As a Moneypenny PA working at our award-winning headquarters in Wrexham, you'll enjoy welcoming, spacious, state-of-the-art offices, plus communal spaces including a treehouse - we like to do things differently around here! You'll also benefit from: Permanent contract Staring salary of £26,869 per annum, with an enhanced weekend and evening rate of an extra £2 per hour 33 days annual leave increasing to 37 with tenure, (includes
Telephone Answering PA - 4 on 4 off nights in London employer: Moneypenny
Moneypenny is an exceptional employer that fosters a collaborative and innovative work culture, perfect for those looking to make a significant impact in the tech industry. With a focus on employee growth, we offer ample opportunities for professional development and mentorship within our dynamic DevOps team. Located in Wrexham, our remote/hybrid model provides flexibility while working on cutting-edge cloud-native solutions across major platforms like AWS, Azure, and GCP.
