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- Tasks: Help customers achieve their financial goals through various services and ensure a great sales experience.
- Company: Join Money Mart, a leader in non-prime lending with over 40 years of experience.
- Benefits: Enjoy competitive pay, bonuses, paid time off, and education reimbursement.
- Why this job: Be part of a diverse team that empowers communities and fosters inclusivity.
- Qualifications: Must have one year of financial services experience and a passion for customer service.
- Other info: Flexible shifts required; accommodation available for applicants with disabilities.
The predicted salary is between 24000 - 36000 £ per year.
At Money Mart, we're more than just a financial services provider – we’re the catalyst for financial empowerment! Our mission is to be North America’s leading non-prime lender, serving a diverse range of customers and delivering unparalleled financial momentum. Our vision is to bridge the gap between people and their financial goals. With over 40 years of experience and more than 400 retail locations, we help customers achieve their financial dreams through innovative loan products, convenient check cashing, competitive currency exchange, seamless money transfers, and versatile prepaid cards.
In our communities, we collaborate with employees and customers to contribute over $500,000 annually to support food security, housing, health, emergency services, and other critical initiatives. As a company, we are committed to creating an environment where everybody is somebody, and together, we win as a team. We believe diversity drives innovation, enhances creativity, and strengthens our communities. Our dedication to inclusivity goes beyond representation; it’s about fostering a culture where everyone can thrive and contribute their unique perspectives. Join us on this exciting journey as we continue to revolutionize the financial services industry and empower customers to thrive!
What we Offer:
- Market competitive Pay
- Monthly bonus potential based on the operational success you drive
- Other Benefits Include:
- Competitive Paid Time Off
- RRSP/RPP Contribution Options
- Education Reimbursement Program to invest in your education and career growth.
- Exclusive Perks through Perkopolis - enjoy special discounts and offers.
- Free company services including cheque cashing, money orders, Telpay/bill payment, and prepaid Mastercard.
- Discounted company services including foreign exchange and Koodo services.
- And Much More!
During a typical day, you will:
- Deliver results on store profitability goals
- Provide a quality customer sales experience through efficient execution of all customer transactions
- Determine customers' needs and provide them with solutions that satisfy those needs
- Handle cash and accurately enter transactions into the system
- Contact customers over the phone with past due balances and negotiate payment terms and schedules
- Complete all documentation accurately
- Follow safety, security, and compliance requirements
Successful candidates will:
- Have a minimum of one year of financial services and sales experience
- Have a passion for customer service
- Have a high school diploma or equivalent
Money Mart is committed to accommodating applicants with disabilities up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview please notify Money Mart if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation Money Mart will work with you to determine how to meet your needs.
Financial Service Representative Leamington, Canada employer: Moneymart Inc.
Contact Detail:
Moneymart Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Financial Service Representative Leamington, Canada
✨Tip Number 1
Familiarise yourself with Money Mart's mission and values. Understanding their commitment to financial empowerment and community support will help you align your responses during the interview, showcasing how you can contribute to their goals.
✨Tip Number 2
Prepare examples from your previous experience that demonstrate your customer service skills and ability to handle financial transactions. Be ready to discuss how you've successfully met customer needs in past roles.
✨Tip Number 3
Research common financial services products and trends in the industry. Being knowledgeable about the services Money Mart offers, such as loans and currency exchange, will show your enthusiasm and readiness for the role.
✨Tip Number 4
Be prepared to discuss your flexibility regarding work hours. Since the position requires availability for various shifts, demonstrating your willingness to adapt will make you a more attractive candidate.
We think you need these skills to ace Financial Service Representative Leamington, Canada
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in financial services and sales. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of Money Mart's mission. Mention specific examples of how you've helped customers achieve their financial goals in the past.
Highlight Relevant Skills: In your application, emphasise skills such as cash handling, customer communication, and problem-solving. These are crucial for the role of Financial Service Representative.
Prepare for Background Checks: Be ready to discuss your comfort with credit and criminal background checks during the interview process. It's important to show transparency and readiness to comply with company policies.
How to prepare for a job interview at Moneymart Inc.
✨Understand the Company’s Mission
Before your interview, take some time to research Money Mart's mission and values. Understanding their commitment to financial empowerment and community support will help you align your answers with their goals during the interview.
✨Showcase Your Customer Service Skills
As a Financial Service Representative, customer service is key. Prepare examples from your past experiences where you successfully resolved customer issues or provided exceptional service. This will demonstrate your passion for helping customers achieve their financial goals.
✨Be Ready for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, such as dealing with a difficult customer or managing cash transactions. Practising these scenarios beforehand can help you respond confidently and effectively.
✨Highlight Your Flexibility
The role requires open and flexible availability, so be prepared to discuss your willingness to work various shifts, including evenings and weekends. Showing that you are adaptable will make you a more attractive candidate.
