At a Glance
- Tasks: Lead a multi-disciplinary team to enhance customer journeys and improve operational efficiency.
- Company: Join a not-for-profit organisation dedicated to supporting financially excluded communities in the UK.
- Benefits: Competitive salary, company pension, free parking, and sick pay.
- Other info: Flexible hybrid work environment with a focus on innovation and collaboration.
- Why this job: Shape impactful change using technology and data to make a real difference.
- Qualifications: Experience in improving operations, data handling, and hands-on tech skills.
We’re looking for a hands on Software, Data & Change Manager to manage a small, multi-disciplinary team, who make sure we offer customer journeys that support the needs of our customers and provide the data to drive the organisation.
We are a not-for-profit organisation that offers financial products to the most financially excluded communities in the UK. The way our systems and processes work directly impacts whether someone can access our help when they need it. This role is about making sure they can.
We are not looking for a specialist in one area, but someone who has hands on experience of building basic API’s, simple coding, requirement writing, quality assurance testing and data and system infrastructure.
This is not a typical tech role!
You won’t just manage systems – you will use technology, data and systems thinking:
- Reduce friction in customer journeys
- Improve operational efficiency
- Enable frontline teams to deliver great service
- Produce structured data across all business areas
What you’ll do:
- Lead software, data and change as one joined-up function
- Continuously improve end-to-end processes to deliver good customer service
- Remove manual work, duplication and inefficiency
- Liaise with external suppliers and partners to ensure we get the most out of the relationships
- Ensure systems support our customers and people
- Lead and effectively embed change
We’re looking for someone who:
- Has experience of improving how an organisation operates, not just implemented systems
- Thinks across systems and journeys, not in silos or tools
- Has a good understanding of data structure and working with large, complex data sets
- Is pragmatic, hands‑on and focused on what works in reality
- Is used to working on small budgets to create a big difference
Why this role is different:
- Real opportunity to shape how we work end‑to‑end
- Broad scope across technology, data, and transformation
Full time role working 35 hours per week on a fixed 12 month contract.
Salary up to £55,000 per annum, depending on experience.
- Company pension
- Free parking
- Life insurance
- On-site parking
- Sick pay
Work Location: Hybrid remote in Accrington BB5 0RE
Software, Data and Change Manager employer: Moneyline
At Moneyline, we pride ourselves on being an excellent employer by fostering a collaborative and innovative work culture that empowers our employees to make a real impact. Our hybrid role in Accrington offers a unique opportunity for professional growth, with hands-on experience in software and data management while working alongside a supportive team. We are committed to providing our staff with the tools and resources they need to thrive, ensuring that every team member can contribute to meaningful change within the organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Software, Data and Change Manager
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Moneyline values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Moneyline might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Moneyline!
✨Direct Apply to Moneyline
Let's not forget to apply directly through the Moneyline website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Software, Data and Change Manager
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Moneyline.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Moneyline. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Moneyline
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
