Moneyfarm, a leading digital wealth manager, seeks a hands-on Head of UK Customer Service to lead Willis Owen and Profile Pensions teams. You will own day-to-day service across phone, email and chat, set clear SLAs, coach staff, and drive excellent outcomes within regulatory rules.
A strong emphasis is placed on coaching, process, and customer-centric culture. You will collaborate in a management team, align with product and operations, and ensure high-quality client experiences while managing
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Customer Relationship Manager, Pensions & Wealth Services in Preston employer: Moneyfarm
At Moneyfarm, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to make a meaningful impact. As a Software Engineer II - Backend, you will have the opportunity to work with cutting-edge technologies in a dynamic environment, while benefiting from continuous learning and growth opportunities. Our commitment to Agile methodologies ensures that your contributions are valued, and you will be part of a team that prioritises quality and customer satisfaction.
