At a Glance
- Tasks: Lead the Technical Support team and manage IT infrastructure for optimal performance.
- Company: Join Moneyfacts, the UK's top financial data provider with over 35 years of innovation.
- Benefits: Enjoy 25 days holiday, enhanced pension, free GP access, and training opportunities.
- Other info: Dynamic workplace with perks like free parking and Monday treats!
- Why this job: Make a real impact in a tech-driven environment while ensuring cyber security.
- Qualifications: 5 years of IT management experience and strong communication skills required.
The predicted salary is between 45000 - 55000 € per year.
About Us
Moneyfacts Group plc is the UK’s leading provider of retail financial product data and has been pioneering financial comparison technology for over 35 years. Moneyfacts' data is used by virtually every bank and building society in the UK, the Bank of England, Financial Conduct Authority, Financial Ombudsman Service, HM Treasury, Prudential Regulatory Authority and UK Finance.
The Role
We are looking for an experienced IT Operations Manager to join our IT team to provide leadership to the Technical Support team. The role will manage and support the technical Infrastructure alongside our Infrastructure Manager, ensuring adherence to security standards whilst enabling the team to provide timely and effective support to internal and external customers.
The successful candidate will be responsible for ensuring appropriate cyber security systems are in place to protect Moneyfacts and keep up to date with best practice. They will also provide infrastructure services vision, enable innovation and leverage IT trends that can create business value consistent with Moneyfacts’ requirements and expectations.
Skills and Experience
- Essential:
- 5 years of recent, relevant experience.
- Previous experience of managing suppliers.
- Expertise in change planning.
- Strong oral and written communication skills.
- Demonstrable knowledge and understanding of working with the relevant technologies.
- Ability to work well under pressure.
- A passion for technology and a desire to keep up with the latest developments.
- Ability to perform out of hours maintenance as required.
- Desirable:
- Experience of being a Team Leader.
- Formal certification in a relevant area.
- Experience of ISO/IEC 27001.
Salary
Competitive salary, commensurate with skills and experience.
Hours
Full time 37.5 hrs per week Monday-Friday.
Benefits
- 25 days holiday plus public holidays + up to 3 days Long Service entitlement.
- Birthday day off.
- Enhanced Workplace Pension.
- Employee Assistance Programme – free access to wellbeing and support tools.
- GP24 – free unlimited 24/7 access to a GP.
- Group Life Insurance.
- Training and development opportunities.
- Free car parking for all staff, two private car parks.
- Electric vehicle charging points.
- Locker rooms with showers and hairdryer.
- Fully air-conditioned offices.
- Free football car parking on Norwich City FC match days.
- Monday Motivation – Free treats on Mondays.
- Access to discounted local bus travel.
IT Operations Manager in Norwich employer: Moneyfacts Group
Moneyfacts Group plc is an exceptional employer, offering a dynamic work environment where innovation and technology thrive. With a strong commitment to employee well-being, we provide generous benefits including 25 days of holiday, enhanced pension schemes, and comprehensive training opportunities, all within our modern, fully air-conditioned offices in Norwich. Join us to be part of a leading financial data provider that values your growth and fosters a supportive culture.
StudySmarter Expert Advice🤫
We think this is how you could land IT Operations Manager in Norwich
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and engage with professionals on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that IT Operations Manager role.
✨Tip Number 2
Prepare for those interviews by researching Moneyfacts Group and understanding their tech stack. We want you to show off your knowledge about their operations and how you can contribute to their success. Tailor your responses to highlight your experience in managing suppliers and change planning.
✨Tip Number 3
Don’t forget to showcase your passion for technology! During interviews, share examples of how you’ve kept up with the latest developments and implemented innovative solutions in your previous roles. We love seeing candidates who are genuinely excited about the field.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for talented individuals who can bring value to our team. So, don’t hesitate – hit that apply button and let’s get the conversation started!
We think you need these skills to ace IT Operations Manager in Norwich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Operations Manager role. Highlight your relevant experience, especially in managing technical support teams and your expertise in cyber security. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about technology and how your experience can bring value to Moneyfacts. Keep it concise but engaging – we love a good story!
Showcase Your Communication Skills:Since strong communication is key for this role, make sure your written application reflects that. Use clear and professional language, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about who we are and what we do!
How to prepare for a job interview at Moneyfacts Group
✨Know Your Tech Inside Out
Make sure you brush up on the latest technologies relevant to IT operations. Familiarise yourself with cyber security systems and infrastructure management tools that Moneyfacts uses. Being able to discuss these confidently will show your passion for technology and your readiness to lead the Technical Support team.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams or projects in the past. Highlight your experience in change planning and supplier management. This will demonstrate your ability to provide effective leadership and support to the team, which is crucial for the role.
✨Communicate Clearly and Effectively
Since strong communication skills are essential, practice articulating your thoughts clearly. Be ready to explain complex technical concepts in simple terms. This will not only help you connect with the interviewers but also showcase your ability to communicate with both technical and non-technical stakeholders.
✨Be Ready for Pressure
The role requires working well under pressure, so prepare for situational questions that test your problem-solving abilities. Think of scenarios where you've had to perform out-of-hours maintenance or handle urgent issues, and be ready to share how you managed those situations effectively.
